Loyal customers for 12 years and, yet, they choose to scam us...dishonesty should not be taken…read morelightly! We brought the car for diagnostic, they called us telling that timing belt was worn out and needs replacement. The price estimate they gave us was $2000. We said that we needed to think about it because it sounded like too much for the job. They went ahead and replaced the timing belt (without replacing water pump!!! Water pump replacement should be done along with timing belt replacement-common safety practice everywhere). They told me that they spent 8.4 hours on replacing the timing belt (normal time for a professional is 2 hour, an amateur can do it in 3 hours). They charged me for the Timing Belt Kit $495.95 PLUS the belt itself $89.99 (although it is normally sold with the kit as a package for $365 maximum price). The total bill came up to $1975, and that is WITHOUT OUR CONSENT because we trusted this business for 12 years, they decided to go ahead without our approval of the estimated fee. In comparison, local Acura certified dealership charge $1555 (including tax) for changing timing belt WITH water pump replacement!!! Their professional statement, just like every other shop I asked, was that water pump should be replaced at the same time as timing belt for further engin preservation as water pump has the same wear and tear estimate as the timing belt. After speaking with Casarella's about this, they told me that they can replace the water pump at additional cost. After a day of back and forth meaningless texts, they reduced their bill to 6.4 hours of labor time, which clearly shows the how the price scam works, and their dishonesty because it only takes 2 hours to replace the timing belt at a professional auto shop!! That dishonesty in addition to overcharging for the replaced parts and NOT replaced water pump. OUTRAGEOUS!!

Took my car to get an inspection done, they told me everything is fine except i needed to get new…read morewipers. They forced me to buy $50 wipers from them or else i would fail my inspection. I took home my old wipers and had my husband look at them and he even said we just got ripped off! Never going back.

Avoid at all costs. They had a Yelp coupon which they refused to honor. So I said okay that will be…read morereflected in my review I'll pay the Bill. They refused to give me my car back. They took my truck, hopped the curb, and tried to bring it back into the garage. While waiting for the door to open I stopped the owner by standing in front. He hit me with my car. They also overcharged and performed services which I did not request. They stole my phone and I had to get the cops involved. Thank you Mount Vernon PD. Stay away.

When I lived closer to Total Car Care I took my cars there and even bought a great used car from…read moreReno, who works there. They were always super friendly, fair, trustworthy and competent.

I have taken 2 of my cars over there for some body work, and they are very professional , clean ,…read moreand provide excellent service for your cars at a great price. I highly recommend Jimmy and his staff at Rolands Auto Body.

Walking down the ramp this morning I saw my car shining brightly in the sparkling sunlight. I was…read morebeaming at the magnificent way my Honda Civic was expertly repaired. You could never tell where it had been dented and scratched. The workmanship was exemplary and the service the same. The staff provided us with a timeline for how long it would take to complete the work and they adhered to it. Thank you for being so amazing, living up to your reputation and caring about the quality of work your service team does. Fran Lewis just reviews/ MJ network blog talk radio

This place will scam you. Don't let AAA tow your vehicle to them. I have filed a complaint with the…read moreNY attorney general and the Better Business Bureau. They advertise free estimates on their website but they're not going to honor them. My vehicle was towed there by AAA and I did not authorize or agree to a diagnostic. I did not plan on fixing the vehicle. I made arrangements to donate it to Purple Heart so proceeds can benefit veterans. The owner Mo is trying to charge me $129 for diagnostic and $49.95 per day for storage! Mo doesn't care for people or Veterans.

I trust TTown Auto Care with both of our family cars. They are fair, reasonable, honest, and so…read morehelpful with any issue that arises with our cars. We are so grateful to have found them.

I have only started with this auto repair place in the last year, based on a recommendation from a…read morefriend. They are the real deal--this is a completely family run business and they treat each and every customer with respect and honesty. I am used to going to mechanics who make you feel dumb if you don't understand something or want it explained. At JC Auto Repair everyone is always friendly and willing to answer any questions in detail. You can also trust them, they have told me when I did not need certain repairs although Mavis told me I needed many expensive items. Their prices are fair, and even if an item or two could be slightly more expensive, it is 100% worth it., and absolutely worth the piece of mind that they are doing it right the first time. John the owner is amazing-he is super friendly and takes pride in the work they do-he has been a mechanic for over 50 yrs! Over the years I have tried many mechanics and generally they are in it for the money and could actually care less about their customers. Even when calling and talking to the office staff (daughter of the family) they are so kind and patient, and at times I was calling multiple times to get clarification on a service I need etc. It is so refreshing to find a mechanic that is honest, ethical and appreciates your business, and offers amazing customer service. You can tell they have pride in the work they do and it shows. It really is amazing to see how a locally run business can operate in a way that the big corporations cannot.

Perfect! Was recommended from TIRE RACK. They were kind, knowledgeable and on point. The work was…read moregreat, price very fair. No surprises. Thanks!

Can't say enough about Tom and his crew. Nice, honest, and careful. I was directed to them by…read moreword of mouth when I relocated my business to Valhalla. Tom has often told me what I DID NOT NEED to do to my car. He gets plenty of business and is not out to make a sale. I recommend him at every opportunity. Also - great place to go for tires for a great value without the hassle of the so-called specialist cookie-cutter places . 100% Recommendation. Rick A.

Tom is the best and most honest mechanic you could ever ask for…read more I 'be been going to him for over 20 years!

I could not be happier with the service provided at CCM…read more Someone hit my back bumber and lights and did extensive damage.I was driving around checking out mechanics and body work.Someone where I live recommended them. I am so thrilled with the work they did and also the way they treated me personally. I bought it in and they ordered the parts and paint and they had my car looking new in no time at all. They were kind,professional and I beleived the price to be very fair. I wholeheartedly recommend them to anyone who needs their services.I will be going back to them for any issues with my car.If they should happen to not provide what I need,I'll know I went to the best place first. Highly reccomended from begining to end. Thank you.

Service is amazing guys who run the shop are true bmw enthusiasts and take pride in their work…read more These guys have worked on my E92 & F32 and never disappointed.

They are honest and trustworthy. They have worked on my cars for a few years now and I trust their…read moreadvice and work. Can't say enough good things about them, highly recommend.

I needed a timely inspection for my car and Gedney Auto Service made it happen! I'm used to being…read moremade to wait for everything at the dealer - including an inspection so having my car in the service bay within minutes after arriving was a terrific surprise! I really appreciate the timeliness and the reasonable pricing.