I don't normally leave reviews but I felt the need to support this business. I drive over an hour…read moreto check out this tire spot and so happy I did. The team over there did a great job and took good care of me. Job well done. Well priced. Customer service was excellent. Extremely happy. Be sure to check them out. Thank you! Normalmente no dejo reseñas, pero sentí la necesidad de apoyar este negocio. Conduje más de una hora para revisar este lugar de neumáticos y estoy muy feliz de haberlo hecho. El equipo de allí hizo un gran trabajo y me cuidó bien. Trabajo bien hecho. Buen precio. El servicio al cliente fue excelente. Muy feliz. Asegúrate de revisarlos. Gracias

Good service and very good prices, I am very happy, and grateful for everything I Aah do for my…read morefamily Comfortable prices and the best varieties of rims and rims my vehicle is beautiful with spectacular rims that you buy and the best quality of rims

I came in for a tire and rim. I was told a price for a used tire and a price for a new tire. I was…read morealso told it was the same price for cash or credit. After I gave my credit card , I saw a $22 credit card charge. He refused to undo the charge and also refused to give me a receipt for the tire. Turns out I got a used tire for a new tire price. I will not use them again but go to the other shop on Boston Toad.

I'd highly recommend this spot for alignments , especially Chino, he does quality work and is very…read moreamicable. They didn't overcharge me for the work, and they the job quick and easy.

total scam. ordered tires, never sent. called, put on hold. then offered a bogus refund. ended up…read morehaving to dispute w credit card. beware. probably using fake reviews.

Had some challenges due to the holidays or confustion over shipping but we got it sorted with them.read more

I needed one run-flat tire and had already gone to two different locations with no luck. When I…read morecame to Cross Island Tire, they told me they had one available for $100 which was great. I was actually prepared to buy four tires since I couldn't find just one used run-flat anywhere else. The service was awesome, quick, easy, and the guys were really nice. The location is a little tricky to get out of, but getting in wasn't a problem. Overall, I have no complaints and would definitely go back if I needed to.

The guys here are GREAT !!! Awesome customer service fast…read moreEfficient and helpful. Great local family run business

Came here earlier today for first time. It won't be my last. They made me feel welcomed and…read moreinformed me about my tires after another location attempted to scam me Tony was amazing and "el Moreno" was also amazing Will return a million times

The cleanest tire repair center I've ever seen! They have real pride in what they do. Always very…read morepolite. They actually use patches consistently instead of plugs. Worth the higher price to get this kind of enduring repair made.

I ordered and paid for four NEW Nitto tires using their approved AFFIRM financing on January 20th…read moreof 2026. One month passed and I still had not received a valid tracking number nor did I receive any of the FOUR tires, so I called and cancelled the order (February 20, 2026). The tires were never shipped to me as agreed upon and yet they expected me to pay AFFIRM for them while at the same time sending me a FAKE tracking number. Gun Hill Tire House and AFFIRM are NOT getting a penny from me since the tires were never shipped to me. AFFIRM still shows a balance for the four Nitto tires. AFFIRM better lawyer up and get ready to serve Gun Hill Tire House or they're going to eat the nearly $1400 charges. This is a huge SCAMMER. Stay away from them and do NOT use AFFIRM to pay.

Great customer service ! Stayed in touch the whole time and some of the best prices around .read more

These guys are life savers!! I was on my way to Syracuse with my wife and 9 month old child when my…read moreback tire exploded! I was fortunate enough to make it off of the highway and Google a near by roadside assistance and luckily I came across hope. The gentleman introduced himself to me as D helped me jack my car up and had me back on the road in no time and just when I thought I was going to get scammed like the other places I've delt with in the past the price turned out to be pretty fair, I was in awe to see that I didn't even have to negotiate with him on anything, also while we were fixing my car he provided air conditioning and water to my family in the 90 degree weather we were in, thanks HOPE you guys are awesome!

This company is very fast and professional I was lockout my car they came within 10mins and…read moreunlock my doors.thanks hope

Very helpful staff. Car was…read morecompleted in a timely fashion Thanks!

I had a flat tire, I called the nearest Mavis store and was told the tire I needed was in stock. I…read moredrove there and was then told the store did not have the tire, they asked me who did I speak too and referred me to another store. I called the last number to confirm I was at the store I called on my over there. Confirmed, the clerk had an attitude and did not help. I left, I had to address my flat. Customer service is key, this place failed me.

My work vehicle was towed here after i got a flat tire on Jerome Avenue. The guys at the front desk…read morewere so kind and patient and kept me updated throughout the process of getting approval and getting the tire replaced. I was anticipating a very long wait given the fact that i wasn't a typical paying customer and had to go through my work channels for payment. But they had me out in about 90 minutes which isn't bad considering it's a small, busy shop I've waited longer at costco. i would highly recommend this business if you need it.

If I could give this godforsaken place less than one star I would do it in a heartbeat. I've never…read morefelt so de-feminized in my entire life. First off, let me start off that I've been through enough car trouble already to write a book so when I see a scam mechanic I know exactly what the hell I'm dealing with. I recently leased a Fiat 500 Pop and noticed a few bubbles on my Firestone tire. NOW WHY ANYONE WOULD STILL USE FIRESTONE TIRES AFTER THEIR CRAP QUALITY AND SERVICE IS BEYOND ME but whatever I love my Fiat. No one in my area had Firestone tires and I finally (after driving all day with the fear of my tire blowing out and killing me and surrounding people), found a Firestone place relatively close to me, so I drove there. WORST MISTAKE. Upon calling, the guy I spoke to on the phone was a complete sarcastic snob who said "yeah you might not want to drive that, if you get here by 6 we can accommodate you" I went because I depend on driving my car for my two jobs and school 7 days a week and I really needed to get it figured out as fast as I can. I checked my tires numerous times on my way there (I would get out and look to make sure the bubble wasn't getting bigger), and even when I got there I checked ALL my tires and my drivers left tire was the one with issue (I will post pics below). They take my car at 6:15pm and it was done in a matter of minutes (very fishy to me considering I've changed tires before, it's not that quickly done). I pay $140 for a new tire and I finally think my troubles are over until I go outside CHECK ALL MY TIRES AGAIN BEFORE LEAVING and now my DRIVER BACK LEFT HAD THE SAME BUBBLES THE FRONT ONE DID!! When I told the mechanic who only seemed to give a crap because I went back inside to ask a question regarding now bubbles being on my back tire (he was watching my reactions from behind the window prior to me going outside), he comes outside and goes "Oh it's a little bubble, you could drive on it for two to three months or you can hit something and it blows...oh by the way where's your center cap?" In all my anger, I had just noticed they took my center cap WHICH WAS THERE WHEN I CHECKED BECAUSE IT HAS "500" IN THE CENTER I WOULD HAVE NOTICED. He pretended to look for it when I know DAMN well these people switched my tires and charged me for a new one. I WILL BE CONTACTING THE BETTER BUSINESS BUREAU AND I WILL NOT STOP UNTIL I GET ANSWERS!!! YOU GUYS ARE CROOKS AND LIARS. It's disgusting how mechanics still think it's okay to take advantage of a female who tries to settle car trouble on their own. I WILL CONTINUE POSTING NEGATIVE REVIEWS ABOUT MY SERVICE AND I WILL MAKE SURE THIS PLACE GOES OUT OF BUSINESS!

we went today and all four of my tires were bald. they took one look and said we will do this for…read moreyou right away. we were in and out in. less than an hour. they were knowledgeable and so helpful. highly recommend!

Very helpful and knowledgeable. Quick service and reasonable prices. Just call ahead to make sure…read morethey are open. The hours online aren't always correct.