Avoid at all costs. They had a Yelp coupon which they refused to honor. So I said okay that will be reflected in my review I'll pay the Bill. They refused to give me my car back. They took my truck, hopped the curb, and tried to bring it back into the garage. While waiting for the door to open I stopped the owner by standing in front. He hit me with my car. They also overcharged and performed services which I did not request. They stole my phone and I had to get the cops involved. Thank you Mount Vernon PD. Stay away. read more

Total Car Care - This is a photo of the owner running me over - Gas Stations Near Me - Mount Vernon, New York

When I lived closer to Total Car Care I took my cars there and even bought a great used car from Reno, who works there. They were always super friendly, fair, trustworthy and competent. read more

I learned about this shop through the Costco Parts & Service discount program, so they had already passed Costco's (reliable) vetting process before I went there. Three visit later I couldn't be happier with the choice: friendly team, straightforward discussion of problems & options, reliable repair, ready on time. Prices are reasonable, especially with the Costco 15% discount on most services. Considering the normal shop & parts prices at the (much inflated) BMW dealership, this is a great alternative. read more

Once again, the guys at Total did right by me. Nothing major, but I brought my car in for a simple NYS inspection and asked them to also rotate the tires. Any other auto repair shop would have done the rotation and charged me for it. Rino told me over the phone that the tire rotation was still good and the work was unnecessary. This has been my experience for the ten years or so I've been using them for my auto repairs. Three different cars, all competently services by them. read more

BEST MECHANICS IN WESTCHESTER COUNTY! These guys are the best! I've been taking my car to them ever since I moved back to Westchester and I can count on them EVERY TIME to be pleasant, helpful, honest and fair. What else can you ask for in a mechanic. They communicate everything clearly to you so you understand what needs to be done, they do it on time and I never have any worries when I bring my car to them. If you want a great shop to bring your car to, bring it to Total Car Care! The best! read more

This place attempted to scam us for car inspection. They claimed we needed more than $1000 of repairs to pass. This was insane; we took the car elsewhere, where it passed with flying colors. Someone needs to take legal action about this outrageous strategy for ripping people off. read more

I stopped by TCC about a month ago just to get a quote on some damage done to my car. I'm not entirely sure who helped me but he was friendly and polite, didn't talk to me like I didn't know a thing. I didn't end up repairing my car, but I did come back to have my car inspected due to the fact that the employees are all very nice and the shop is located right around the corner from me. Great communication and service! Will definitely return if I have any car issues. read more

Update for my previous review. The owner called me and sincerely apologized for what happened. He is crediting me the inspection fee. Now that's good customer service! read more

theses guys were life savers! Nothing but professional and courteous service during an emergency repair on our SUV.. My only knock is they are a touch expensive... read more

Reno helped me out with a jam after I went to the wrong mechanic who diagnosted a transmission issue- he told me to take it to him and he'll do his own diagnosis. Customer Service-wise they deserve 5 stars because they helped me jump start the car but maybe they didn't know Kia brand cars because they told me it was a transmission issue and that they tried to move it put it in reverse and it would'nt move. They said I should tow it or else it would be ticketted. 5 minutes later, When I picked it up I was able to drive it home and to a friend who checked the check engine light and didn't see any transmission codes. I'll give them the benefit of the doubt in that it wouldn't move for them because I needed to warm it up for some time before I could move it, but wierd that they were telling me it was immobile and to tow it home when I could just drive it home- literally almost cost me a 100+ bucks to just take it less then a mile home. The guy did help jumpstart my car so I'm not gonna say he was trying to screw me out of anything,- it just cost me alot of worrying and almost junking the car on the spot. read more

I've been going here almost 20 years now. They do a great job, are fair priced and have the friendliest staff in the business. Everyone in my family followed my recommendation and bring their cars there as well and they swear by their service. Finding a reliable mechanic can be daunting but the answer can be found at TCC! read more

Total Car Care is fantastic! They are extremely friendly, truly trustworthy and the work is very accurate. I have been taking my car there for over 7 years and have never been disappointed. I switched over from the car dealership service center during my original warranty coverage because the car dealership had no integrity. Also, for over 30 years my family has owned and operated a highly successful and respected automotive service business in Pittsburgh, Pa, so I am very well informed and educated on car maintenance. If you commute into Manhattan, they are located directly across the street from Metro North / Fleetwood Station, so it's very convenient. Give them a try. And if you do, ask for Victor or Rino. read more

I'm so glad I found Total Car Care! Reno is my go to guy. He is always honest and upfront. I know my car is in good hands when I leave it here. They have always found and fixed the problem. Love this place and I trust them. I don't bring my car anywhere else for repairs. Highly recommended. read more

These guys are great. I think their work is excellent and have NEVER felt like I was overcharged. In fact, what I do now is walk in, hand them the keys and tell them to do whatever they think should be done. They always offer to call me with an estimate and I always tell them not to bother--I trust them. No one loves spending money on car repair, but at least I know it's going to some really good people. read more

Rino was very professional and particularly ready to hear and fulfill my service expectations. They no only did a great job but only gained my trust when explained each repair performed. Fully recommended! read more

Excellent mechanics, friendly customer at a reasonable price. Best mechanics I have ever dealt with.

My husband and I have taken our vehicles to Total Car Care for nearly 10 years. Rino and Victor (and all their staff) are THE BEST -- totally professional and kind. Their work is outstanding and they treat us like members of their own family. I've never had a problem with a repair, and there are times when I've taken my car in only to have them tell me "that noise is annoying, but it's not a problem that will leave you stranded -- so you might want to hold off on fixing it." I can't say enough about their integrity or the quality of their work -- we're so lucky to have them close by. read more

We've lived in the area for 3+ years, and have been using Total Car Care for as long. They're reliable, quick, and most importantly, honest. It's hard to find a mechanic who you trust with pricing, fixing your car properly, and telling you what does and doesn't need to be worked on. These guys are great, friendly, and remember my husband and I each time we walk in. Highly recommend! read more