I went here because I heard the tools are great quality. The wait took 4 hours. The actual repair took 3 hours tops. I called ahead to make sure that they could fix my motorcycle. Over the phone they said yes but when I got there to pick my bike up they said they couldn't fix it. I did it myself at home instead (I needed a new tire. That was it) as I left with my still broken bike one of the guys working there stopped me and said there was a fee for wasting their time!! The cost was $20 and the employee told me to be grateful that they weren't charging me full price. The only good thing there was leaving read more

I requested service on my Palisades drivers assist system from anthony The service advisor and never received the service. He told me that the car wasn't attended tested on the highway and the app which tracks the cars GPS shows that the car never moved. He swore that it was tested. They had the car for 3 days and the only correspondence was when I called. I can tell by the apps live view camera my car wasnt worked on today and it's almost 3pm. What a waste of time. read more

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I came to Sals to have my struts replaced. My old Honda CR-V was serviced at Sals, and they did a fantastic job! Prior to getting it serviced, there was a clunking noise and the ride was very bumpy, especially over pot holes. Now when I drive it, the sound is gone, and it's the smoothest ride ever! Sals also identified a leaking rubber piece as well as an issue with my engine mount which they replaced; I otherwise would have never known. They got the entire job done in less than 2 business days so turnaround was terrific. The staff is friendly, extremely knowledgeable, and I will certainly be back for future maintenance. read more

Don't bring your business there!!! They are the worse! They towed our car without permission, charged us twice for it, and they were the rudest people ever. Avoid this place!!! read more

I formerly left a five-star review for this shop and even recommended it to others in the area. No longer. Sal's just replaced a leaky radiator and hoses in my wife's old but low-miles Lexus. Sal's charged dealership rates for this service ($1,900!), but I had the service done there because I've never had a problem in six years of taking both of our cars there. After radiator replacement in the Lexus, it immediately began making frequent crackling, gurgling, and gushing sounds, indicating that the sealed coolant system was not properly bled--a situation that can lead to problems including no cabin heat and, ultimately, engine damage. In this Lexus, the sound will not go away on its own, as it will in some older cars. I went back immediately (second visit). Joe rode with me in the car. The sound was present but not loud, and he dismissed my concern. The noise became more noticeable the evening after radiator replacement, so I took it back to Sal's over an hour before opening the following morning (third visit) so that the car would have time to cool off before having coolant bled. I was first told by Joe that I was "too sensitive." Then, somewhat confusingly, he berated his employees in front of me for doing bad work. Then we went for a ride, and I showed him the gurgling sound - air in the system. The coolant needed to be bled again. Joe gave me some gobbledygook about laminar flow fluids and air trapped in the system, checked the coolant level under the hood, and sent me on my way. My wife heard the sound a short time later. It was unmistakable and frequent. She called Sal's herself and was yelled at on the phone by Joe. Then she took the car there (fourth visit). Joe told her that the car was too warm to bleed the coolant again and sent her on her way. She drove home, heard the gurgling sound loudly, and called Sal's again to ask them if they could try (one last time) to fix it. Joe told her that the sound was normal (it's not normal in this car, as one can verify in 30 seconds with Google!) and dismissed her. We are done with Sal's. They took a lot of money for substandard work. We will be taking the car to another shop to pay to have the coolant bled properly and to confirm that Sal's installed the promised new Denso radiator and not a cheaper part. read more

You've tried the rest, Now try the best! These gentlemen are very fairly priced as well as amazing mechanics. Joe, Carlo and the rest of their team of mechanics are top notch. read more

I was referred to Sals by my Uncle (RIP) who did auto repair when younger. I did not live local, but worth the Trip. This is many years ago and I now live even further but glad to see they are still open and thriving. Always a Family Business, I remember going up stairs to the Office to negotiate. Its who you know that knows who! Fair priced and since all my Cars were my babies, I hung around making sure all the Service was completed, a nod to my Uncle, and off I went! read more

I drive an hour to get my car fixed at Sal's. I think they are amazing. They are always busy, because they are that good. My experience is always positive; they are professional and honest. read more

A trusted business in the neighborhood! Would recommend to anyone who needs auto repair read more

Excellent service reasonable prices and that's why they have been around so long , sometimes a bit busy but they get the job done

very rude staff. was very disrespe over a small mistake over forgetting to leave the key with the car.

Excellent trouble shooting. Fixed my problem. Unbelievable knowledge and more important, Joe really cares. I am in the automotive industry, and he far exceed my expectations. Harry read more

Wonderful people. Caring service. Dependable hard working folks. Even work Saturdays!

Wow. Scheduled an appointment for an inspection. Waited twenty minutes outside and still didn't have a spot for me. Or give me any updates. Until I pulled away and went down the block for an immediate walk-in inspection. Then they came out and yelled at me. Nice. read more

I had an oil change on 12/23 my oil change light came on within a few days after getting an oil change here. I went to get an oil change some where else and found out my car was dry. They either put too little or not the right oil charge 140 for this . These guys are ripped offs a bunch of clowns. read more

Not worth the aggravation of dealing awful, rude disrespectful. Rip off. Never again. read more

I only bring my car to Joe and Carlo when I need a repair. Bringing your car in for repairs as a women can be a intimidating experience, but you can trust Sals auto for all your automotive repairs. Sals auto is a professional and reliable auto repair shop. Trust me they are the best read more

These guys continue to amaze me. They really take their time to understand precisely what's going on with your car - and they also take the time to explain it to you. Extremely reasonable prices. And they especially know their way around older cars. Carlo and Joe are the best. read more

I called to check for something no forgot to ask one question about fees in first call so made a very quick another call and the guy was so rude that if you call one more time take your business somewhere else. How can they be so rude to people? Decided not to go there. Never go again. read more

Called to see if they could squeeze me in for an inspection - it was getting close to end of day but they were very understanding as I was already near by. Got there and clearly they were busy but were super nice, attentive and very efficient. I live in Scarsdale and will be back again. read more

Just brought my car in to Sal's Auto Shop and had a very pleasant experience. Both owners (I presume) were extremely professional and courteous. They were accommodating and were able to fit me in without notice. I would definitely recommend to anyone needing or looking for honest and reliable labor. read more

Very knowledgeable staff. Very caring too. We've been loyal customers for 12 years and don't see why we'd change.

I worked for Sal back in the early 70's when he first opened his business. I also became a master mechanic and now that I'm retired I will only bring my car to Sal's. Over the years I've had a fender bender or 2 and the body shop is top notch!!!! For a around service this is the best place to take care of your Automobile. Coming from a former mechanic that should mean something. read more

I don't see myself taking a vehicle anywhere else. The team here is thorough, professional and courteous. I didn't feel like another customer here, but a person. They clearly know their stuff and how to take care of their customers, which their high volume of work reflects. Thanks for a job well done. read more

I once had a 1999 BMW 3 series (which I don't own any more). I had an issue with my AC blowing air at different temperatures from different vents ie cool on the passenger and warm on the driver's side. The guys at SL's Auto claimed they fixed the problem by replacing a hose adjacent to the AC compressor. The following year, I had the same issue. I'll never go back there again. I'm not sure they know what they're doing. It's been a while back since I had that experience with them but I'll never forget. read more

I came in for a CARCO photo inspection. I was accommodated right away, greeted with kindness and the whole process was easy and pleasant. Carlo was awesome and I'd definitely keep them in mind for future auto needs. read more

I've been going to Sal's for over 10 years and ALWAYS, I mean ALWAYS have had great service on my car and great customer service from Joe, Carlo and his team. Most recently, we found a noise in the car and Joe would not stop looking until the noise was gone - he's thorough, competent and fair and above all I trust his advice and knowledge about cars. I saw a review with a negative experience and I would absolutely dispute that claim. As a woman, Joe and Carlo have been respectful and concerned about my safety. As a mother, Joe and Carlo have managed the care and service of my son's car. As a customer, I recommend them highly! THANK YOU GUYS!!! read more

We've used this place for many years my mother was very fond of them. They are expensive but they give very good service and they really are very thorough and they care. The difference I think is that nothing falls through the cracks there and it's very well run the shop is very neat even though it's very busy and it's a family business that's still in the family. You always have a sense when you go there that everything is under control and everything is getting taken care of. They can be somewhat delayed in finishing or in getting to you or in coming to pick up a car but they always come through. And they were wonderful about coming to the house and picking up the car and dropping the car off which was really helpful for our family. The difference between using this shop and other shops is simply the level of service. You pay more but you get much better service. read more

I used to think Sal's was good, but they will not take responsibility for poor work. Sal's completely botched a simple repair job (and we're rude about it) and we had to get it redone by a different place. Bummer. read more

I have been talking my car to him for years without a problem. Unfortunately he decided to be very rude when I told him I couldn't change my tires now. Told me to get my car and wouldn't do inspection even thou the car stayed there for the whole day and he never called me to say what was going on. Will never go back, I'll take my business elsewhere. read more

They replaced both wheel bearing (backside) of my car. They where friendly when they did it, it's pricey but I didn't mind because I had to have it replaced. Just after a month or two, one of the wheel bearing is doing the same issue and I went to two other auto shops and they confirm that is the issue. Went back to SALS and guess what, THEY DO NOT WANT TO FIX IT AND BECAME SO DISRESPECTFUL. Their attitude is so awful. I DO NOT RECOMMEND THIS SHOP. read more

Carlo takes his time and really cares as a business owner and professional. You will get great service and no upselling. I bring both of my cars here for service. It's great! read more

I made appointment for this Ford Service a little over four weeks ago. I got to my appointment on time for 10:00 am. At now going on two hours and know customer service came up to in reference. Customer service here is really bad. People just walking round. I been waiting here patiently. I'm canceling this appointment. I have to make another with another dealership read more

I was looking to purchase a car from a local dealership in Scarsdale and was hoping to have a pre-purchase inspection. I live in Nashville and didn't have the ability to see the car prior to the purchase, so this pre-inspection was VITAL. My fiancé (who is currently deployed in Afghanistan) talked to the one of the owner's at Sal's, who said they would go and pick the car up from the dealership and would gladly take a look at the car and let us know what kind of condition it was in. When I called to schedule the pre-inspection, not only did the other owner tell me he wouldn't pick it up, he refused to offer me service at all and HUNG UP on me. He didn't bother to check with the other owner and was incredibly rude. I'm pro-small business, but BOO on this one. read more

My wife went to this shop, on a recommendation from her mother, last week for an oil change. They were professional and courteous, she says. I instructed her to ask for 10w40 oil, which is not usually standard, but is better for cars with higher mileage (such as our 2003 Honda CR-V with 155K.) They complied. They also listed several other items that needed repair, which we declined at the time and will review later. The shock came when she came home and showed me the bill. It was not a usual $30-40 charge for a simple oil change, plus perhaps a small upcharge for the oil... it was $66 +tax, because they used SYNTHETIC oil at $9.50/qt, plus a separate charge for an oil filter, plus $10 for labor. My wife does not even know what synthetic oil is and would not ask for such an expensive proposition. I feel that she was taken advantage of. Three stars because, well, they did perform the oil change. But at an inflated price. The experience just rubs me the wrong way. read more

Sal's Auto is Fantastic!! I went in to get a flat tire. As I walked in the place was busy... cars on lifts and everybody working. I was immediately attended to, and even though my job was a small deal, I was taken cared of immediately. I was literally in and out in 15 minutes!!! Unheard of these days. The customer service is phenomenal and these brothers got it right. They have gained me as life long new customer, and I will recommend them to all of my friends! I can't say enough of how impressed I was with this place. Thank you!!! read more

Needed two tires and an alignment for my BMW. Got a quote from the dealer. Sal's beat the dealer by $300, and they did it right. Highly recommended. read more

I've gone to this autobody shop 3 times now and each time they surpassed my expectations. First time I saw a nail in my tire and brought it for repair. They checked it on the spot, the nail was superficial and didn't cause a air leak. They didn't charge me a dime and I was done within 15 mins. And each following time I never made an appointment and they were always able to get to my car within 15 mins and I was out the door within 30 mins. I'm not a car expert myself and haven't had major work done there so I can't vouch for their skills but they are definitely friendly and their prices are reasonable. I'm very satisfied with their service and would highly recommend it. read more

Sal's Auto Service is GREAT! Carlo and Joe rally do take care of you and know exactly what you need and don't need and help you cut costs where you can without cutting any corners. They really do care about their customers and doing the right thing!! Love them! read more

Horrible experience! I went there to have my car fix what is needed, but when i came to get it, I was surprised coz it wasnt fix what we agreed and The owner of the shop Told me that other parts has to be replaced . I got upset coz addtional expenses was needed and the owner had an attitude, he's only good in persuading you in beginning. I will nit recommend this horrible shop NEVER AGAIN!!!!!!!!! Joe responded to this review which was a complete lie. The ESP light on the dashboard still on when the work was done. He wasn't there when I took the car he's brother carlo told me that i should run the car for two blocks coz the batteries is still new and needs to warm up. When I came back to have my wheel alignment appointment at 730am the shop still closed. I wasn't rude and never said any disparaging words to him I just asked I thought the shop opens 730 and where's everyone? He got upset and he turned me away like a dog. So unprofessional!!!! read more