Bought my first 'nearly new' car last month after almost a year of searching for a 'clean' but used…read moreNY example. On arriving was met by Dashawn who was equally helpful and patient in getting me through the process. Special thanks to the finance team also who offered me a great deal some extra Honda mechanical coverage. Never felt rushed or over-sold and would definitely recommend the Bronx team to others.

Bronx Honda vs Honda of the Bronx Wtf does that mean or…read moreshould it mean to the people of the Bronx. I know what it means to me. Not a damn thing because it's still the Honda dealership in the Bronx. People who live in the Bronx are committed to this borough. They believe if you live in the Bronx you should buy in the Bronx. They believe that people should earn a livelihood in the Bronx so they support businesses by spending their hard earned money in stores in the Bronx. They want a prosperous community. Which helps to explain why I bought a car in the Bronx. I bought a Honda one year ago and everything went smoothly. The salesman was cool. He wasn't that stereotypical used car salesman so me and my baby daddy left the dealership feeling good. We felt good because we contributed to the economy of the Bronx and we felt that way until recently. My son's father went to Honda to set up a time to get the second oil change promised when we purchased our car. Two oil changes guaranteed in a sign agreement with Bronx Honda when the car was purchased. Well when my children's father went for the second oil change "Honda of the Bronx" tried to renege on the agreement because Bronx Honda doesn't exist anymore. We bought the car when it was Bronx Honda. The Honda dealership in the Bronx is at the same location E. Tremont Avenue is now Honda of the Bronx. As a Harlemite but with roots in the Bronx I'm like really? I'm looking at the manager and I'm wondering if he thinks I'm a fool and that I will accept the change of name of the Honda dealership in the Bronx as a reason to not honor the contract made in good faith. The oil change is not the only contract they tried to renege on. We bought a service contract for $2500 and the manager said no to that too. A lot could be said about this less than savory experience we had but I'll say this we got the oil change but the service contract I'm waiting to speak to a representative at Honda headquarters. In summary I will not buy another car from Honda and as far as the name change: Bronx Honda vs Honda in the Bronx, means panties changed but the pussy still stinks.

Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

Came in here inquiring about their highlander, spoke to the BDC manager and she was very…read moreknowledgeable and she mAde sure that I got all my questions answered correctly. It was a very informative conversation. She told me lease options and gave me the best way to go about on acquiring the vehicle. This place Was a no pressure zone which I appreciate because after my conversation with the manager. I told her that I will let my wife know about the numbers and will need to get back to her. she was very understanding and pleasant. Will be speaking to my wife about the car that I looked at and will definitely come here when we are ready to move forward!!

FRAUDULENT DEALER! They commit fraud and lie constantly…read more They lie about dealer fees and then when you come in person they tell you they have fees and have no idea what you're saying. Under the Federal Trade Commission this is illegal and they should soon be closing down. The receptionist who always answers the phone insisted that there are NO fees only tax and document fee. She is lying and the whole operation is a fraud.

Eddie is the greatest manage i literally have ever dealt with. He covered all of our concerns as we…read moreleased a 2026 Hyundai Tucson Laila and Eddie made sire all of our needs were met. i had many questions in particular about the Amazon auto site and they figured it out perfectly. i will recommend your company to any of my friends and family who find themselves in the market for a new automobile! Sincerely, Peter C. Beh

City World Hyundai was my final stop on my car search, and I'm glad I ended up here. I was…read moreimpressed by the attentive and friendly customer service. Leslie helped me throughout the process--she was patient, thoughtful, and genuinely interested in understanding my needs. She and her team found several options within my budget, and after spending some time weighing my choices, I found the right car. While the process itself took a few hours (which is typical when buying a car), the team made it as smooth as possible. Since I couldn't take my car home the same day, one of the employees drove me home, and they delivered my car to me the next day. The entire experience was seamless and exceeded my expectations. I truly appreciated the outstanding service at City World Hyundai.

Bad customer service I went in was checking out the cars didn't get any help from anyone for 20 min…read moreso I just left .

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

I had a very good experience purchasing my car at Shah jee motors. This location may be smaller…read morethan most however the customer service is definitely what makes them stand out most in my opinion. Not like other dealerships where there's 50 employees running around and they're rushing you into making a bad decision and making up lies and false information to make you spend more. At Shah Jee Motors I was greeted and not rushed and helped every step of the way leading to the purchase of my new car. They kept their word and I left not feeling taken advantage of and that's very important for a hard working person like myself whom only has one day off of work per week. My time is valuable and they were very informative and made the process easier than most. So if you're looking for good customer service and comfort with good priced vehicles. Shah Jee Motors is the place to go! -EP-

Great people to deal with Love the selection…read more Amazing prices, bought a certified suburban great car great deal

Professional & courteous service; good location. Purchased our vehicle there & have gone back for…read moretransmission fluid change and, more recently, an oil change.

Here I am reviewing Middletown Honda AGAIN! My husband took my car to them while I was away to have…read morethem recalibrate my sensor on the windshield. They charged him $778... when I got home and got into my car the same sensor error codes were displayed. The attendant at Honda states that it was a different code this time, that it was my front sensors that were being coded. He also stated that sometimes when you calibrate the windshield sensors you have to calibrate the other sensors because they "talk to eachother." However, this was not done because the code didn't appear when my husband took the car in. Now they wanted to charge an EXTRA $700 to recalibrate the front bumper sensors. Why wasn't this done originally or at least, my husband should have been notified regarding the possibility. I really feel that this dealership is dishonest. I wouldn't trust them

Was so pleased with the service and professionalism of the staff at Fordham Toyota! Jose was…read moreexceptional, and had me on the road with a brand new truck in no time. I highly recommend them if you're looking to lease or buy. Thanks Jose!

I called about a specific RAV4 because I am actively looking to purchase a vehicle. I spoke with a…read moresalesperson who took my information and told me she would calculate the pricing and get back to me within 10 minutes. It is now the following day and I never received the quote or any follow-up. This was especially frustrating because I had already reached out previously and my phone number was taken down incorrectly, so I had to contact the dealership again myself. I am genuinely ready to purchase a $40,000+ vehicle, and getting basic pricing should not require repeatedly chasing a dealership. I was very interested in this RAV4, but the lack of follow-through has completely turned me off from doing business here. I would not recommend this dealership if you value good customer service or want to feel like your business is actually valued.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

This is the second time I leased from BestBuy. Mike is always quick and let's me know the current…read moreofferings for July 4th. I received the quote for the Rogue with the specific color in mind on 27th of June. The color I wanted wasn't available in the NY area, he dug around and got one from PA. Literally within 3 days (on 30th of June) he had my car ready to be picked up. Everything was fast, easy and no hassle. (Beside the near 1-hr trip from my workplace to the pick-up location. Gives me plenty of time to properly say good-bye to my current/past car and get emotionally ready for the new one!) He is definitely my go-to guy for leasing a car. Thanks a lot, Mike!!!