Got a really big Lemmon from these guys... Here goes…read moreabsolutely nothing; the 2011 Dodge Durango they advertised and sold me has been the worst first car experience I've had. Felix (whom I think is the owner) failed to mention the quality of the vehicle and how much more it had left. I bought this vehicle with 118k miles on it less then a year ago and as I type is sitting on 124k. I've already changed the motor on it which costed me 3400, changed the thermostat, radiator, seatbelt sensors, brakes, and yet to fix the current problem; hot air from passenger side AC vent ($900)...went to them when I first started having issues with this Lemmon and all they said was that they only give 30 days of warranty yada yada...referred me to their mechanic of choice and they themselves felt ashamed for all I've been with this vehicle....I won't put them on blast, but SANTIAGO AUTO MALL Ought to listen to their mechanics of choice more often!!! And STOP their cheap ways of "touching up cars just to sell quick" don't just touch up, but REPLACE the damn parts! As per me, I sucked it up and took the L. I hope this review reaches whomever needs to know about these cheap car salesman.

I came here to finance my first car, I was excited for it until my check engine light came on the…read morefirst night!! I was sold a car which stopped driving while I was on the highway and the salesperson Felix refused to believe me. He was extremely unprofessional about the situation and has been ever since my first visit back. I've had NONSTOP problems with my car from the first day I don't recommend them at all!

Don't waste your money here They sold me a glued up Honda…read moreThat was supposed to be under warranty I whined up paying five grand for a new transmission Thanks to these crooks we have in The city Go to the car dealers save yourself

I've been buying cats from this place since the 80's. The staff is always on point and anxious to…read moremake You feel comfortable. Even if You have an issue they look out for You; I've bought 4 cars from them; never an issue. Check them out...

Asian Female Driver. Know car repairs as much as fixing well, everything else. Like most people…read morein an unfamiliar area, I am always nervous about trying an auto shop for the first time. My car window was completed shattered by a thief in my neighborhood (Mayor Blasio, you should be ashamed to tell twitter about reduced crime rates). I called almost a dozen shops; Jim answered the phone with a price and told me that the repair could be done on the same day. When I arrived, I noted that the shops are manned by group of seasoned staff who talked straight. The waiting room was spacious and the staff who installed the window cleaned the window (wiped the edges several times) before fitting the glass into a space holder (a rubber frame) then putting the whole set back on to my car. The whole process took approximately 40 min. which is exact what I expected (when in double, google it). I paid what I was quoted over the phone. One day after the repair, I received a follow up text from the store just to make sure that everything is fine. It is a very nice touch in customer service, reflecting the pride and honor of the owner as well as management. As I drove away, another customer who had the same window problem came. I hope those who read this review would never ever need to replace his or her car windows due to theft or accident. If you ever do, I recommend this auto shop.

that is a piece of shit. They stole $4000 of my money and never fixed my 2017 Dodge They gave me…read moreevery excuse in the world and they took two months for my car and nothing was ever fixed. The name is Nelson and he sucks and so does his I will never go back there again after losing almost $4000.

Let's just save everybody time and money. Basically all of these cars are from an auction and they…read moretriple the payment on what the car is actually worth just so that they can make a profit now they use a system called acima to have you do payment plans. DONT DO IT! They jack up the price !!! and make sure you're checking for odometer because they roll them back and change things to make the car look and drivable for at least two months then you'll really start seeing damages and just remember if anything is coming up with a code when you take it to your mechanic there is something called lemon law. If you don't know what it is look it up you're able to take the vehicle back without anything hindering you. I traded in my 08 Civic, which there was nothing wrong with it. I was young dumb and naïve to think that I need a bigger car when it was just me and my child that was the biggest mistake I could make and on top off all this I'm two years in with the vehicle and I still haven't received a new title and I've been calling and showing up for two weeks telling them to get on this and they don't!

I am warning everyone about my experience with Mount Eden Motors Inc. (28 W. Mount Eden Ave, Bronx,…read moreNY 10452). What happened to me was not a mistake -- it was outright fraud. I purchased a 2013 Toyota Highlander that was represented as having approximately 85,000 miles. After further investigation and documentation review, the vehicle actually has over 233,000 miles. That is not a small discrepancy. That is odometer fraud. Because of this false mileage representation, the vehicle was sold and financed at a grossly inflated value. Based on its true mileage and condition, the fair market value would have been around $7,500 -- not what I was charged and financed for. Here's what this dealership cost me: $4,000 down payment $5,925 in monthly payments so far Ongoing full-coverage insurance costs A loan with questionable interest terms that may exceed New York's legal limits This wasn't a clerical error. This wasn't negligence. This was deception. Formal complaints have already been filed with: New York State DMV (including the Fraud Unit and Dealer Safety Unit) New York State Office of the Attorney General Better Business Bureau of New York City Westlake Financial's Dealer Compliance Department THIS MATTER IS UNDER INVESTIGATION If you value your money, your credit, and your peace of mind, do NOT do business with this dealership. Verify everything independently and protect yourself. Positive reviews must be family or friends. I would never recommend Mount Eden Motors Inc. to anyone !

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

Been with American lease since 2015. Ask me anything, first, it was lease to own. 2014, toyota…read morecamry se. Drove to 300k, then junk it. Still with them till moment. Driving toyota electric with them now. They the best. Do yr path, clean driving record, no accident, inspection on time. And u will be fine. New drivers, take time. Patience is the key.

if you flat old tire, you have to pay for new tire. and you…read morehave a ex pass American lease also send you per week $82 extra toll added rent.