Not the first time, but for sure will be my last time in at this Autozone location. Both management…read moreand the employees make you wait as if they don't want to help. You can be standing there next in line and they will start another task having you wait. They will walk around you without a care in the world. Poor customer service. Poor customer service.

Talk about bad customer service I called them five times only to have them instantly put me on hold…read moreI ended up going to arch auto and got my new battery right quick not even

Great friendly business. Answered all my questions and for the ones he did not know an answer he…read moresuggested ideas. Good friendly people

From the owner: Serving Corona Since 1997read more

Did an online order the day before in the evening and went in the next day to pick up my item since…read moreI got the email at like 7:30am saying my order was ready. So I got there little past noon and stood at the clearly marked ONLINE ORDER PICKUP register which is to the side. The female cashier who was helping other people did notice me but didn't bother asking if I needed anything. Also there were 2 other employees just walking around while I stood there. I finally asked the cashier since I have an online order pick up is anyone going to help me or am I in the right line. She just replied one line for everything. Ok whatever no point of having a ONLINE ORDER PIKCUP location if you don't plan on using it. Once I got to the register I gave her my name and she asked me what I ordered. After I told her what I ordered she just walked over to the shelf took the item and there you go. I'm definitely not coming back here unless I have no other choice. Based on other reviews poor customer service is a common practice here.

The great store with great people,my car just stuck on the road and I asked them for help there…read morewere criss and asad, They are very kind and good persons, imeddiately helped me and solved my car problem with their expert knowledge.Thanks again advance auto parts guys for this great service and help

GREAT PRICES; Friendly Service. I order parts for my job…read morehere frequently.

For almost a week now, my mechanic has called multiple times in regards to ordering a part for my…read morevehicle. Whomever the dispatcher was, sent the wrong part out twice. On Thursday we heard that Steinway was out of stock and that the part would come in from maspeth. The part never came. A phone call by the mechanic was placed in front of me on Friday and we were told the same thing, that it was coming from maspeth. I called for myself to explain the issue and was told there would be an email being sent out and that I would get a phone call the following morning. Instead I had to call, and I spoke to someone. Only for them to tell me they don't have the part and would have to order it from North Carolina. Thanks guys. Not.

The employees called me ugly and a b*tch and insulted literally every elderly person in the…read moreneighborhood for not staying up with the times... but let me start from the beginning. I was sold the wrong car battery. That was discovered at the mechanics with the old battery already removed, they asked me to carry the heavy battery back to the store though they eventually relented in picking it up but I still had to walk back to buy the CORRECT battery, which was $100 more expensive and a different price than they had quoted me on another day. What should have been a speedy transaction caused me to miss my appointment. I became upset with them. This was partially fueled by my having heard from multiple parties that they were unscrupulous and uncouth. Still, I like to see the truth for myself. When I went back to get a refund, they returned less than the amount of the purchase (discovered later) because the worst of them, a surly, unkempt vagabond-looking sort, and ironically, the one who called me ugly, threw the receipt at me. Of course, it didn't reach me; it was a piece of paper. In my many years of purchasing products at stores, I've never encountered a more unprofessional set of employees. I believe it's a franchise, and I guess they feel entitled to treat me, anyone and everyone that contradicts them, like the sc*m that they are. They bullied the elderly lady in the house next door, a woman who lived in that house for her entire 80 years; they may have antagonized her to her death. They would not stop parking in her driveway. When she passed away and the house was sold, they continued the same savage behavior with the new owners. When calling corporate, we first called other Napa's... one Napa employee referred to them as NASTY. A former employee recommended against buying from them. Long Island City mechanics do not shop at their store. Their store is dark and dirty. They took forever processing the incorrect return, and they insisted on verbally abusing me the entire time - in a personal and debased way. It was so over the top, I stopped being mad myself just to observe with amazement several grown men verbally abusing me for a solid five minutes, with such low intelligence, such lack of self-control, such lack of neural development that it was indeed a scientific curiosity. Needless to say, I do not recommend shopping there.

a very good auto parts store in steinway that always has parts and whatnot for my 2020 honda accord…read morein stock at a fair price compared to the dealer cost. i notice that when i went to pick up front and rear brakes pads , tune up parts and a few things , the gal behind the counter showed me the different part options and prices and no pressure from her to get the more expensive parts but i did any way in the end . over a good chain auto part store for domestic and international car parts and accessories including those strong smelling air freshners and ugly looking car mats. 4.stars on my yelp meter.

I would do zero stars if I could this place is ridiculous. They open at seven thirty I go in to buy…read moresomething and they say we don't clock in until eight can't help you. Well, there's a guy in the back. He clocks in at 8:30 can't help you what in the hell is going on here. I hope corporate reads this. These people need to be fired.

Came in for windshield wipers and they did an install - The service was fast, friendly and…read moreinformative.

Today I went in to return a damaged ArmorAll product, was scared that I just wasted 50 bucks. They…read moreprovided me a new one. Wish I got the guys name, he was the only guy on cashier at around 5pm. I bought the item yesterday among other things and the line is fast, ive only went there twice but it already seems much better than the autozone on northern.

Workers Need more professionalism and knowledge about what they're doing. All they care about is…read moregoing on break especially when there is a long line of people waiting.

brought my car here for a recall check and tire rotation. prompt service, comfy waiting area, free…read morewifi, snacks and coffee, and they washed my car before returning it to me. would recommend!

Walked in to browse the vehicle selection only to find myself in the midst of an argument between a…read moremiddle aged woman and the manager of the dealership (I asked who he was). Not sure what the argument was about but the manager's behavior toward the woman and the things he said to her were completely out of line. It's obvious he has no respect for women so I could never, with a clear conscience, support this business. I turned around and walked out. There are plenty of dealerships that would appreciate a hard working woman's dollar.

BAD service and they are not honest and they charge very expensive since the stereo is installed in…read morethe car, I do not recommend them and I will never go back there

I went to purchase an inexpensive car radio and was quoted $500 for radio with installation (Sound…read morestream brand). When I went back to the shop, I was quoted $700 for the same radio with installation, to make matters worse there was a huge price tag on the box of the radio that was significantly cheaper than what I was being quoted. They like to play games with their prices. I ended up going to planet auto on northern blvd (jackson heights) for a better radio $500 installation included (Pioneer brand).

My dad knows "Mama". She's a nice woman. Gave me a decent price to fix my flat tire and used tires.read more

Great tire shop! I came with a problem, where my tires were rubbing in the front. Junior, the son…read moreof 'Mama' gave me GREAT advice. He even offered to look under my car to see what the real issue is. I ended up buying 4 new tires for a great deal. Thanks!