Needed a nys auto inspection which expired a week ago and Steinway auto repair was convenient for me as I was able to drop off and pick up later after some shopping around the Astoria area ..They ate a complete auto repair and service shop and cuz comes here as well for minor non warranty stuff like oil changes , etc.. Car was ready when I got back and no surprises , meaning it pass inspection which I knew it would . 4 .5 stars on my yelp meter and will come back to have my brakes checked in a few weeks . read more

I walk by this shop every weekday taking my daughter to school a block away, so when I bought a used car and needed its preliminary NY state inspection, I decided to give them a try. Nice folks here, clean shop, They never responded to the request to schedule an appointment I submitted on their website, but they were happy to accommodate me as a walk-in and inspected the car while I waited and it was fast! No fabricated issues or upsells, either! read more

The most honest and amazing auto repair shop that you can go to. I travel far to get the expertise service from Johnny.

Super fair and on point. I apprecaite the transparency that Nick has breaking downs the costs. Previously we went somewhere else that did a shoddy job. I wish I came to Steinway auto much earlier. read more

I had the best experience here. I needed to get my car inspected last minute and they not only got me an appointment but let me drop my car off the night before way before my appointment time. I was especially impressed by the employee Stephanie. She was kind, considerate, helpful, and really made my day. She is fabulous. Thank you read more

Super professional, you can talk to these guys . Fixed a problem I had 2 other shops fail to correct.

I am actually at a loss of words for how incredible of a human being Nick is and the exceptional quality of service he provides. This man is second to none!! I live in Philadelphia but ended up with a dead battery while in Astoria. He personally gave my car a boost and got me a new battery all within 1 hour WITHOUT an appointment. I will be coming here for new tires and any other concerns I have moving forward. I truly feel like they don't make businesses like this nowadays. I feel like as a single woman, I'm constantly over-quoted and Nick gave me an extremely fair price. An honest, kind, hardworking mechanic and business owner. 10/10 experience. read more

Steinway Auto Repair is a quality local auto shop. I got my oil change and belt replacements done here. The process of dropping off the car in the morning, getting the call back to pick it up, and pick up and payment were extremely smooth. They did exactly what was needed on the car (inspect + quote me for replacement, then replace if agreed) and for a reasonable price. Thank you Nick and team, I'll be back for any other auto mechanic needs I have. read more

This is one of the most reliable and courteous auto mechanic shops in all of NYC. Steinway Auto has been here for decades and has a pristine reputation. They don't charge much for labor/parts and will have your vehicle up and running in record time. None of that "we'll call you later" stuff. Just drive by and you'll see nothing but cars moving in and out and smiles all around. The guys here have the knowhow and great personalities to go with what you want from auto repair mechanics. read more

Steinway Auto Repair is absolutely fantastic. I recently bought an old used car from a dealer and brought it in both to have the car checked out and to resolve an issue with one of the axles. They diagnosed the problem correctly right away, were transparent about the parts, were exceptional with the pricing for both the parts & the labor, and everyone was very friendly. I left confident in my vehicle and can't recommend this place enough. I'm glad to have such a great place in the neighborhood to go to for many years to come. read more

This place was just terrific. Diagnosed the problem, fixed it efficiently -- very friendly, competent, and easy to deal with. While I was waiting, I saw a guy come in with a complicated problem, requiring the order of a hard-to-get part. They explained to him very patiently what was needed and how long it would take to get the part and do the repair. I could see they were being perfectly honest with him. Though my car's problem was a simple fix, it was good to see how they dealt with a complicated case. Great neighborhood shop! Highest recommendation. read more

This team was awesome! They took my car in last minute and fixed an issue caused by a different mechanic all before brunch! They were friendly, informative and very welcoming. 10/10! read more

I've taken my car to this shop a couple times. I like coming here because they are very nice. However... The headlights on my car have been growing dimmer and dimmer, to the point that I have to drive on the highway with my brights on just to see. I had the headlight units replaced at another shop but the problem wasn't fixed so I took my car here. I explained the problem and after taking a look they said that there was no problem and I could maybe buy brighter bulbs. It seemed so weird to me because I thought the headlights looked cross-eyed. About a year later, this past November, I took my car in again. I said I was going on a long road trip (12 hours) and asked if they could look over the entire car to see if there might be anything that could become a problem. I also asked them again to look at the headlights because they really did seem dim and unsafe. A couple days later I picked up my car. They said there was nothing wrong with it and I was on my way. The lights were still a mess and I drove all the way through Pennsylvania at night with my brights on, hoping not to get squished by a semi. When I got to my destination a friend said I should visit her mechanic about my headlights. When I brought my car to the shop the guy at the counter stood up from his desk, looked across the lobby and out the dirty window and said "looks like the headlight unit wasn't installed properly, it's sitting a couple inches below where it should be". That was it. One day and $100 later and the headlights were fixed. Now for the fun part. Remember when I said that I asked them to check if there was anything that could become a problem on a long drive? Well, on my long drive back to NYC, on the Pennsylvania Turnpike, the tire blew. Check out the photo I posted. It didn't just blow, it cracked and shredded. There was very little shoulder and my car shook every time a car whizzed by. I was terrified. I finally got a tow to a repair shop and the guy said the tire was very old and it blew from dry rot. He also said I should replace the other front tire too because it was just as old. Maybe some people are more organized than me and have a tidy spreadsheet and calendar reminders for all their car maintenance. I will take some responsibility and say that I should be more on top of these things. I thought I was doing that by taking my car to a reputable mechanic and asking their expert advice and assistance. Turns out that is not the case. I've also paid these guys to change my oil and I'm guessing they haven't actually done that either. A note about the service industry: I receive a lot of inadequate repair service. Perhaps it's because I'm a woman? I really think it's because what I try to have repaired isn't fancy enough by New York standards. My car is a little older but I try hard to take care of it. I suppose this place saw my car as some old piece of junk and didn't bother to give me the service I paid for. On one hand it's dispiriting to not be treated as a valued customer. On the other hand it's infuriating, I could have lost control of my car when the tire blew and ended up in a serious accident. read more

Steinway Auto Repair - I asked them to check the car for anything that might become an issue on a long road trip. They missed the dry-rot tires. - Auto Repair Near Me - Astoria, New York

Absolutely 5 star repair shop! Been going here for years and have never been disappointed. Nick, Stephanie and staff are courteous and honest and are great to deal with. They always respond promptly and are very efficient with turnaround time. You can expect great service and great prices from Steinway Auto Repair. Highly recommended! A+++ read more

I had an engine replaced on my Pilot at Steinway Auto Repair. This is the top shop in Queens by far. Accurate diagnostics, excellent mechanical work, great communication. read more

I had an urgent brake repair that needed to be done. Stephanie kindly took me in although being a last minute drop-in. She explained everything to me thoroughly and the mechanic who worked on my car also took his time to show me where the issues were. The bill was very transparent and straightforward without any surprise charges. I would definitely go back and also recommend to others who need a reliable and trustworthy service. Thank you Stephanie! read more

Came in because I thought my car was dying. The car sounded like it was going to crumple every time I went over the smallest bump. I brought the car in, expecting the worst, and Nick and his team were able to fix it by disassembling and reassembling something that got misaligned. Because of their honesty, I walked away with a really light bill and a car that feels good as new. Highly recommend. read more

I have been coming to Steinway Auto for the past 6 years and they are excellent! Always welcoming and professional. The owner and employees do their best to take care of the car and customer. They have always had availability and their service turnaround is quick, efficient, and done well. They call regularly with any updates and are transparent with pricing, which are fair! In short I trust them with my vehicle every time I drop it off. read more

These guys are legit!! Honest, affordable, and all around nice guys. I went in to get my front brake pads/rotors replaced and also had them put on my caliper covers on all 4 wheels. Not only were these guys the best price in the area but quality product, 5-star customer service, and honestly good dudes. I'll 100% be back! read more

Steinway Auto Repair - New brake pads, rotors, and caliper covers. - Auto Repair Near Me - Astoria, New York

Great experience every time I come here for my auto needs. Nice and courteous folks. They explain the issue in plain English, charge fair prices and fix the issue the first time. I can't ask for more. read more

Steinway took care of my requests no problem and was quick to diagnose and turn everything around. Thank you

[The following is a response to the proprietor's comment on my original post] Hi Nick, thanks for opening the opportunity for dialogue. My intention in writing my review is to share my experience and to provide feedback from a customer service perspective. It is correct that I did get the car back in less than a week, I have revised my original review to clarify that the questions, diagnosis and rates for parts (or in short, the conversation about the car) took the duration of a week, (not the actual examining of it). I do recall you mentioning that the work would not be worth it, monetarily, in the sense that repairs (averaging $1000, according to the guess/estimate) would elongate the car's life span between 6 months to a year. That may not seem 'worth it' to some, however my desire was to continue the conversation because that possibility was worth it to me. Had I received as clear a statement as you made in your Yelp response (namely, that you would 'not get involved' in the process at all), then I would have respected that. My issue comes from the fact that there wasn't a clear 'no' stated, and that our conversations about what might be possible continued throughout the week. I am also a little disappointed that there isn't anything in your response addressing the manner of professional conversation (again, from the point of view of customer service, which these Yelp reviews are for), or the way Steinway Auto didn't fully address our specific questions/concerns (as referred to in the original review). The auto shop I sought out for a second opinion gave me the comprehensive information that I had been asking for up front, (as listed in my original review as well), in an ethical, professional manner befitting business and safety standards. I would not ask a business (or anyone) to do something unethical or unsafe for me or for others. This brings me back to my original intention for bringing the car in to be repaired, which was to adhere to safety standards for both myself and others. I am grateful that you have shared your perspective, and I hope that Steinway Auto is able to take some of my experience and feedback into consideration as well, (as a customer, and to prospective customers), as suggestions on how to provide solutions when customers have a problem, and how to improve your business (and your customers' experience). Best Wishes. read more

Amazing & quick service. My coworker and I had to get our inspections updated. We called and dropped off our cars and within 2 hours they were done and charged us 10$ each. The manager who handled our business was so unbelievably sweet and kind. Definitely recommended!! read more

Responsive and got the job done quickly with no surprises. Would recommend to others for future work.

Came here for my inspection a few months ago and was told I needed a lot of immediate repairs (totaling around $1000). I ended up taking my car to another shop for a second opinion where I was told a lot of those repairs weren't necessary, and certainly weren't as urgent as they were made to be. read more

It was really hard for me to find an auto repair shop in Astoria that I could trust. These guys are truly the best in town! I have had my yearly inspections done on my Honda Civic here the last two years, and both times I was taken care of very quickly. Nick is a very smart and honest guy! Today I brought my car in because one of my headlights went out and my Tire Pressure Monitoring System was not working. Nick replaced the bulb and reset the system for me. I dropped the car off before work and came by after to pick it up. Nick was also very responsive when I messaged the business asking if he could help me with the issue I was having. Last, but not least, their prices are extremely fair and they do not try to up-sell. I trust their work and I will definitely return if any other issues arise with my car in the future. (I'm moving to Long Island this spring and might even consider driving to Astoria if need be!!! Ha!) Keep up the awesome work! read more

These are my guys. I don't trust anyone else with my car. I trust them. They treat me with respect. They take incredible care of my car and never overcharge me. I'm not going anywhere else. Astoria proud! read more

Very thorough very professional and very fair. I really appreciated the time they took to explain the issues we were having with our 22 year old Ford Explorer. In spite of its age and condition they repaired the AC issue the correct way and tried their best to save us some money in the process. read more

Best auto repair shop in area- trustworthy guys that only do what is necessary for the vehicle

That place is scam and lie specially Nick! After I saw good reviews I went repair my car A/C. Nick told me he will recharge the A/C and clean the filter first and if doesn't solve issue then check the compressor. It will cost you around $120. Later nick call me and told me issue is compressor and your bill is $129 but I need to change compressor, I decided to change compressor later and paid $144 including tax . Soon i tuned on A/C it smells bad. I asked him why filter didn't cleaned and and didn't recharged A/C I paid for that ?? He said with attitude it is Mercedese car and he didn't do anything just diagnosed it. I asked what compressor I need he doesn't know that either Nick is a liar scam with bad attitude. I paid for the things which he never done. That place has fake reviews. Usually mechanics scam you little bit but this is next level. No one should go there ever. My first and last experience read more

These guys are the best. They are professional and honest. My 2012 Jetta gets exactly what she needs to run like new. They take really good care of me as a customer. There has been a few times where I got help that fixed a simple problem right than and there. As a woman I feel respect and taken care of when I bring my car here. It's a family business and that's how I feel like family :) read more

Realized last minute we needed an overdue inspection on our 2015 Honda Civic. Messaged the business about needing an appointment or if we can just drive up. The owner was responsive to my questions and let us schedule an appointment over a message. We had our car inspected within minutes of arrival (at opening), and able to drive back home around the corner, hop on the train, and make it to work on time. Highly recommend this shop to all in the area! Grateful to Yelp for pointing me in this direction because I have unknowingly walked past this shop over the last 4 years visiting my butcher! read more

My boyfriend and I were leaving for vacation. Our AC had completely shut down on us and we were lucky enough to stumble upon this gem. They took us in right away (around 12:30PM) and though we were a few hours behind our scheduled trip. The shop was able to give us our car back by 3:30PM. Our AC was up and running again! Thank you! read more

I have been bringing my car to Steinway Auto Repairs for several years now for yearly inspections and maintenance. The service is always exceptional! The employees are friendly and helpful and my car has always been ready in a timely manner. I have found as a woman that I sometimes feel intimidated going into an auto repair space Steinway Auto Repairs has made me feel comfortable and welcome. I highly recommend this business! read more

I borrowed my mother's 04' Xterra for tailgate season. The check engine light had come on after the engine temperature intermittently overheated and only when idle and sitting in traffic. I immediately assumed it was a thermostat or radiator issue but Nick, having been told the details, correctly diagnosed it as a fan clutch issue. While doing the work, he contacted me about a seized caliper (something I had felt in the brake pedal but assumed was the pads needing replacement soon.) The truck now stops on a dime and almost as good as my sedan with 4 wheel discs! Having promised the work to be done in time for a tailgate the following Sunday, Nick came in on a Saturday and worked later than he had hoped in order to keep his promise. I had come to yelp looking for a trustworthy and honest mechanic and got just that. Someone that gives it to you straight and triages issues rather than trying to hit you with an enormous bill. What I paid for the repairs was VERY fair. It goes without saying that I'll be coming back here for all my repairs but I'll also be using the shop for my routine maintenance as well! read more

This place is the best! Affordable and honest. They don't try to gouge you on prices or push things on you that you don't need. I went in after going to another mechanic, I spoke with Frank (very pleasant guy) and needless to say I would have paid for things I didn't need had I not gotten a second opinion. The guys here even caught things I didn't know I needed but make a huge difference. If you want a good, speedy and straight forward experience come to this shop!!! read more

Great mechanic very reliable I never worried when they used to say do you wanna know how much it's going to be I'd say no just do it and I don't worry about it I could turn my back and close my eyes and they would like family to me read more

Nick and Andy are AMAZING!! They're trustworthy and do great work for a fair price. My car was at a different shop, where I was told I would need to spend $4000 to have my transmission rebuilt and it would take several days. I wanted a second opinion, so I called Steinway Auto, and Nick immediately started doing some research into the potential problem. He spent time and energy helping me out before he even knew if I'd move my car over to his shop. I moved the car over to Steinway and by 3:00 PM on the following business day, the car was fixed and ready for me to pick up. It was a broken pipe, not a blown transmission. $500 for parts, labor and tax and I was out the door. Nick and Andy saved me $3500 and a huge headache. They even called after I'd taken the car home to make sure I was happy with the work. Steinway Auto has my business without question. read more

So I've been meaning to write this for a couple weeks. My beat up Kia Sportage appeared to be on its last breath. The truck was shaking and there was a loud banging noise coming from under the hood. I didn't have a mechanic here in Astoria, so I went to Yelp, found Steinway Auto Repairs, saw the great reviews, and figured I'd give them a chance. After working with them, I came away very impressed. I left my Sportage at the shop and received a phone call a few hours later from Nick, the owner. He let me know that there appeared to be a timing belt issue and that before proceeding further he wanted me to know that it could get pricey. My impression from speaking to Nick by phone is that he was being transparent and communicating well with me. He listened to my situation, gave me some advice while discussing pros and cons. After hearing him out, I decided to have them go through with the repair, even when he let me know that it could run into the $700+ range (in the worst case scenario). Thankfully the following day I got a call from Nick letting me know that I had been lucky, that they had fixed the problem, that my car was now running great, and that my bill was $300. That sounded more than fair to me. I went later that day to the shop. Nick started my car up and I was in shock because all of a sudden my car appeared to have been brought back to life. Nick told me to drive it around for about a month and to check-in with him if there were any issues. A few days later I noticed that my car started to overheat. I went back to the shop, spoke to Nick's father, who I found to be a really cool guy. He popped the hood, started the car, and began to inspect. Literally a few minutes later he told me that he found that the fan was not working properly and that this was likely the cause of the heating problem. They took care of that and since that time (about three weeks ago) my car has been running great. It literally feels like such a smooth ride now. I know auto shops and mechanics are known for being shady. The opposite is true with this shop. They were honest with me, treated me with great customer service, and were actually a pleasure to meet. I definitely recommend this place if your car needs to be serviced. read more

Nick is a great mechanic, very nice guy and get the work done very quick at the spot. I really don't like going into a strange garage / mechanic, but took a chance here and glad I did (thanks Yelp!) Pricing was good, labor and all small things that Nick took care probably would cost more, but he didnt charge me. Bay was big enough for 6 + cars at the same time, only downside is it's on Steinway, so parking can be a pain, but he quickly opened up the door and let my car in. Unusually at most places, especially like ones on 21st street. When a mechanic says he loves what he does, that's usually good sign. I hope I don't need mechanic again anytime soon, but if I do, I know where to go. read more