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    Motive Auto

    4.9 (138 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Lissa B.

    I just recently leased the 2020 audi a4 through Motive Auto. It was the most convenient and stress-free way I have ever had when getting a car. My rep Thomas was very knowledgeable and professional. He took the time to go through any questions I had and went above and beyond to try and find the best deals available to me. I let him know what I wanted and he tailored his offers to what I considered to be important. I would stronly recommend others to Motive Auto. I'd definitely come back to Motive Auto for my next car.

    my new car leased through Motive Auto !!
    Casey C.

    This was the best car leasing experience I've ever had. Besides a test drive on a new vehicle there is no reason to ever have to suffer through the car dealership environment ever again! Working with Anthony from Motive was awesome, super nice guy who was so transparent with our lease. He answered all my questions without any hidden pop-up fee's or pressure. Motive sincerely cares about their reputation, so they will try their best to go the extra step to make a customer happy. I am very thankful I went with Motive ! They do excellent work getting you the ideal lease that fits you. Oh ONE MORE THING... nothing beats you getting your new car dropped off to your house. easy.

    2021 Hyundai Santa Fe
    Omari K.

    The team at Motive Auto got me the SUV I was looking for. Mostly Everything was over the phone, and the car was delivered to my home. Excellent service. Don't hesitate to give them a call!!!!

    Santa Fe 2020!
    Joyce Y.

    No more stress when it comes to getting a new car!! As my lease was coming to an end, I was dreading the idea of going to multiple dealerships and all the paperwork but Joseph made it as easy as it could be. After just a few phone calls, it took less than a week to have the car of my dreams to be delivered right to my driveway!! Now my family is looking to get another car through Joseph because the service was that perfect! Thank you for all your help Motive auto!

    My wife and I needed a new car fast due to our current lease ending. We worked with Thomas and he is unbelievable. The process was so easy and convenient. He is the most honest and professional person I have dealt with in my years of buying cars. My wife and I love our new X7 and we already recommended a few of our friends his way.

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    2 years ago

    I got my car here. They were so helpful and knowledgeable! Everything turned out in a timely manner. Highly recommend!

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    Page 1 of 4

    Ask the Community - Motive Auto

    Do you help people sell their cars if they're not also purchasing another?

    Can you trade in your current vehicle at this location?

    Hello Kate, thank you for reaching out to us! Yes you can in fact trade in your current vehicle with us!

    Is this only a leasing company, or does Motive deal with financing too?

    Financing too. Ask for Tony. 646.678.1221

    Don’t See Your Question? Ask Away!

    Review Highlights - Motive Auto

    Thomas took the headache out of car searching and negotiating, and communicated with me very often and promptly.

    Mentioned in 26 reviews

    Read more highlights

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    I had a smooth test drive and purchase experience. The salesperson was knowledgeable and answered…read moreall my questions. But after driving off the lot I noticed a small electrical glitch with the infotainment screen. When I called the service department to schedule a fix they were dismissive and booked me out a month. It took three phone calls to get someone to honor the pre-owned inspection they claimed to have done. Love the car but the after-sale support is lacking

    False advertising at its finest…read more Their website is full of prices that simply do not exist in real life. Nowhere do they clearly explain that these "deals" only apply to some vague "select inventory." What that really means is the price you see online includes an extra ~$100/month discount that magically disappears the second you walk in. Conveniently, every car you actually want is "no longer part of that program" or "just sold." Classic bait and switch. On top of that, the place is completely disorganized and unprofessional. Communication is poor, expectations aren't set, and everything feels intentionally unclear. The sales manager, Sam, has zero interest in honoring what's advertised online. Instead, they look for every possible angle to increase the price once you're already there. If you enjoy the old school pressure tactics like "what's it going to take to earn your business today," this is your spot. Just know the number you saw online is nowhere close to what you'll actually pay. Expect it to jump 30-50% by the time they're done. Save yourself the headache and go somewhere that values transparency.

    Star Subaru

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    I have had the pleasure of meeting Meeza O'Dair who came highly recommended by my friend. Four…read moreyears later, I have no regrets picking up that phone and calling her. Meeza O'Dair exemplifies true customer service and has always displayed a strong sense of professional and ethical behavior. She is empathetic to her customers' needs and finances. Ms O'Dair would do whatever it takes to help them materialize their dreams to own a car without putting them in undue financial distress. More importantly, she knows her cars and will suggest and make recommendations that is usually in YOUR best interest. The sale of a car is never forced on you, and you never feel intimidated or pressured to buy. She is patient and very tolerant even if you change your mind. Meeza O'Dair, you are the best I have come across in the car industry, and I really hope that your work ethics, honesty and integrity set the stage for others to follow. Thank you for your patience with me over the years and for always taking my calls. And to those of you who are on the fence in choosing a dealer/car, I would recommend a Subaru any day anytime with Ms O'Dair at your side! I joined the Subaru bandwagon back in 1996 with a 1987 XT Turbo and have owned Subarus to date. They all gave me more than my money's worth, XT 187K miles, Legacy 200K+, my current Forester 140K and counting, my Impreza 150K and counting.

    I thought i purchased a car there but on Sunday, the day before i was to pick up the car, they told…read moreme they couldn't sell it to me with the financing i was promised and was signed off by both the salesperson and the finance manager. This is similar to a bait and switch but instead of substituting a different product, they tried to raise, significantly, the finance rate. I'm pretty sure this is illegal since i had a signed contract but i decided to buy the same car at a different dealer. BE VERY CAREFUL IF YOU TRY TO BUY A SUBARU FROM STAR

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    I'm not sure if the sales building is the same ownership as the service center, but the service…read morecenter sucks to put it bluntly. I brought my 2024 Tiguan for the first time about a month ago. I was having problems with my Apple CarPlay, turning on and off whenever it felt like and there was also a recall on my car something to do with the front camera. Well, they did nothing with the car because whatever they could have done they said they could not do it because they did not have the part. Fast forward three weeks the part is now in. I'll make an appointment a week in advance to bring my car in. I drop my car off got a ride home which is the only thing I will say about this service center. They are good about getting Lyft drivers to take you home. Anyhow they call me at 4:30 to tell me my car will not be ready for whatever stupid reason. I told them when I came in. I must have the car for the next day and when they called me to tell me it wasn't gonna be ready. I said to them well I must have a vehicle. what will you do for me? Do you have a loaner car? No, I'm sorry we have no loan of course. WTF.!!!! to say I was furious was an understatement. Fortunately, my sister did not need her car for that day so I had to use her car. Now today, I'm using my car. My Sirius radio is not connecting and my Apple CarPlay is not connecting. I turned the car off turn it back on the radio is sort of working on and off when it feels like it and my Apple CarPlay is doing the same. On my way home my radio was on. I made a call with voice dialing my radio shut off not to turn on back on again and my Apple CarPlay was turning on and off as I was trying to call Sirius to get the situation corrected. My car is not going back to that service center ever again. They must've screwed something up when they fixed the computer. They told me the computer crashed because I was not even be able to get a.m. or FM radio to play.

    Got a new lease today, Im brand loyal, but more than that is how pleased I always am with the…read moreservice here. Lorenx was a true professional and such a pleasure to do business with. His warm and pleasant demeanor made this a wonderful experience. Angelo, the sales manager is always very helpful as well, and goes above and beyond to make clients like me happy! 10/10

    Michael Nekava - Helms Bros Mercedes

    Michael Nekava - Helms Bros Mercedes

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    Mike is THE BEST there is out there when your in the market for a car…read more My fiancé and I recently purchased a home last year and I was driving a mini Cooper convertible that clearly was not practical, and was trying to convince him for the past year that we needed an SUV. After searching and searching going from dealership to dealership and finally settling on something that I wanted Covid hit and that changed everything. I was so set on getting a car from a different dealership and decided to go see Mike At Helms Bros. Mercedes Benz. I've had plenty of cars in the past and was adamant about not getting another Mercedes BUT Mike truly changed the game this time. He basically got me into some thing that I wasn't even looking at and I truly fell in love with! His customer service from start to finish was impeccable and he truly went above and beyond for me more so than any other Car Dealer has ever done in the past. Even when I went to pick it up I got the royal treatment- which included a red carpet velvet ropes and an insane unveiling which I've never experienced before! I truly was speechless for the first time in my life if you're looking for a car and you're in the market for a new vehicle look no farther Mike is your guy to go to he will get you the best deal, and most likely get you into something even better than you had anticipated! Once again thank you so much Mike I'm sure we'll be seeing you soon, and I will definitely be forever customer of yours!

    We have bought 3 Mercedes with Mike. He is attentive and thorough. I appreciate his honesty and…read morewelcoming attitude. He is never pushy or in a rush. We have spent many hours at Helms Bros with the family and it is always a positive experience. We have also recommended friends and family to deal directly with him. I'm a happy customer and hopefully will continue to be one for years to come.

    Motive Auto - car_dealers - Updated May 2026

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