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Hillside Auto Plaza

4.3 (6 reviews)
Open • 11:00 am - 4:00 pm

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11 years ago

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M G.

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9 years ago

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M G.

I appreciate your business and Thank you for the wonderful Review

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7 years ago

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9 years ago

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M G.

Thank you for the wonderful Review I appreciate your business

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9 years ago

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Elite Mitsubishi

Elite Mitsubishi

(15 reviews)

Jamaica

I am the owner of a 2024 Mitsubishi Outlander SEL, purchased in March 2024…read more The vehicle has repeatedly failed to start -- this is now the fourth time it has happened. Each time, I had to jump-start the car to make it run. Despite multiple service visits, the dealer Elite Mitsubishi (Jamaica, NY) has only "recharged" the battery instead of performing the proper diagnostic or load test I requested. The same issue keeps happening, and now the car will not start at all, even with a jump. I also need to report unprofessional and dishonest behavior from the dealer's service department. A service representative falsely claimed that I refused to give them time to test the car, which is untrue. I have been cooperative and have repeatedly requested a full diagnostic and a copy of my second service record -- but I have not received it despite multiple follow-ups. The vehicle is currently non-operational and parked at my home, and the dealer refused to assist with towing.

I accompanied my boyfriend here to try to purchase a vehicle that we had seen online, when we…read morearrived we were immediately faced with Karen asking what we wanted to buy in a brutal manner. Like can we put our foot in the door first. We come to find out by one of the nasty guys at the front desk that the car we had seen online was not the price we could buy it for. My boyfriend has good credit $5000 down and works for the city and this place lost a sale. Total waste of time going there, I believe that every review listing Karen Herrera, Savvas, Kevin, Dino, Miguel as helping is fake as no one was willing to help us purchase a vehicle that day and that Karen needs training do not bombard customers get some manners, the other people in the dealership were just hovering at one desk not looking up especially a small man with glasses. No help at all. Waste.

Hillside Auto Plaza - usedcardealers - Updated May 2026

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