My family and I recently inquired at many other dealerships about a RAV4. We had so many bad experiences until someone pointed us to Queens Auto Mall and told us ask for Sue! Let me tell you, she is the most competent person we have met in a long time! She helped us understand answers to our questions and due to her wonderful work demeanor we were even more excited to get our car! Thank you Sue for all your help! We will definitely send our friends and family over if they need a car! read more

My experience was awful. My appointment was for 7:pm. I traveled 3 hours from upstate and arrived on time only to be told that I could not test drive the car. I was told that they never do test drives that late. I was also told that the people answering the calls and arranging the appointments are not directly affiliated with the company and don't know what they're talking about. There was also a $6K increase between what was advertised on CARFAX and the actual price. Someone over the phone also tried to pressure me to begin the finance process before I even saw the car. I called the next day to file a complaint, but I'm sure if the person I spoke with was actually a manager based on what I was told about who is answering the phone. read more

Brought an 2016 Audi Q5 in June 2025 . Before the 30 day warranty from the dealership was up, I had to bring the car back to get the rotors and brakes changed as well as an oil change. Had the car from one day and they claimed they changed rotors and brakes. They also claimed the oil change had been done. Fast forward to today 8/8/25 my oil came on and brakes already need replacing. Don't trust anything they say. I definitely don't recommend this place. read more

Absolute scam. They offered $7700 on cargurus.com. I drove 40 minutes to get there and then was offered $2900 with no explanation. Didn't even bother cranking it. Carvana in Long Island ended up offering well over double the same day. They're using cargurus.com to lure people there with no intention of honoring the offers. read more

Queens Auto Mall - Cargurus.com offer from Queens Auto Mall - Used Car Dealers Near Me - Richmond Hill, New York

DO NOT COME HERE This place is just full of lies. I thought this dealership was good because it was recommended to me and I was told I was going to get the same price I saw on the website, guess what? Ended up paying $10,000 more. Worst customer service, these staff are such liars. Don't even bother stepping foot inside this store. read more

Never come to this place they are liars they run your credit without your consent in several banks, you told them to run me the credit with a specific bank and they pass it 20 times, they never want to give a driving test and I want to put fee for even them air that you breathe in there read more

This is my second car that I bought from them. They have a great staff & awesome customer service. You will never feel overwhelmed when shopping. No one is pressuring you to purchase a vehicle & they are always willing to work with you. I will be a returned customer! read more

Queens Auto Mall - 2018 Nissan Maxima SL - Used Car Dealers Near Me - Richmond Hill, New York

After driving to this place and test driving this car the salesman told us the car would cost 42000,when we protested he said 3299,not the advertised price, very shady people ,would never buy from them,just a waste of time never shop there they don't sell the car for the price they advertised read more

Queens Auto Mall - What a bad place to buy a car ,the advertised one price then tried to charge us 42000 - Used Car Dealers Near Me - Richmond Hill, New York

is the worst dealer to go and buy a car. they cheat on me , I made a down payment for a vehicle but this have to many mechanicals issues and was dangerous, I decided return the vehicle but they never give back my money, I'm to see them in court read more

this place is really scam!!!!!! ended paying higher cost, but the car is garbage!!!!!!

the car had a bunch of parts that were not original. Shortly after buying the car I had to run so many repairs.... Do not get the extended warranty. It's aligérale scam. They claimed everything that was wrong with the car was wear and tear and refused to cover any of my expenses. Do not get your car from this place. read more

I have bought a 2019 Ram 1500 there 92000miles, I saw an add on Facebook for this car at $28,999 and I ended paying $32,995 plus extra fees around $4500 more. Will the sales guy showed me the truck and I saw some cosmetic nicks on the paint and he told me not to worry about it that they would have the truck touched up and serviced( oil change +brakes)before I take it home(sameday).he also told me that the car comes with a year warranty on engine and transmission from this dealership so I believed him and I avoided to take a closer look at the engine. After we singed the all the paper work and gave them $7000 down-payment they gave us lemon law papers where it states we are covered for 30 days or 1000 miles , By the end of the day the guys told us that they couldn't get the truck service and touched up .he suggested to take the car home and bring it in few days so they can do the work. When we took the car there it had an slightly enginge noise and told us they couldn't do any work because of the holidays they were short on staff that they will call us back but they never did it. When I finally got an appointment to get the truck serviced and mentioned about the engine noise Amid the Manager said the warranty has expired and refused to do any service on my truck eve when they know I was there to resolve the issue before the expire day and they weren't able to take action. These guy's are a fraud! This is not right! If any one has have same issue please contact me, let's team up! I'm meeting a froud lawyer soon. 718 433 8173 I hope they change their actions and get this issue resolved read more

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Take your money else where. They are polite and helpful up to the point that they get your money. then the game changes.

Overall decent experience here. I was greeted kindly at the door by a handful of staff after I had called to make a phone appointment. My sales guy Edwin was very attentive and helped me between a few different cars that I looked at. The finance part was a little tricky as there are definitely some extra fees added in so just be sure to ask as many questions as you feel comfortable with and review all documents carefully. Ultimately it was a still a better deal than I received elsewhere, even though it was advertised very low & then fees incorporated in to be just as competitive as other places, however I liked the interior and exterior of this car best... Pros: I was able to leave with the car on the day of and overall the process went smoothly. I had to go back for detailing a few days later and they definitely did a good job considering my light beige mats were very stained he did a good job as best he could. Cons: Car was lacking navigation as advertised however I blame myself for not verifying this when I looked at the car. You are also not allowed to test drive the car and there were minor things I needed to examine. As a buyer we are responsible as well to check EVERYTHING so ask the sales rep many questions but also check as much as you can while you are there. Small issue with my appointment for detailing a few days later but they got it done after I let them know it wasn't right that I already purchased the car to send me back on a different day. I waited a while but It was released in beautiful condition And I am very happy with my purchase. I would recommend speaking to Edwin. Thank you. read more

Queens Auto Mall - Used Car Dealers Near Me - Richmond Hill, New York

After they agreed to a total amount & I made my down payment. They quickly switched numbers around so when I went upstairs to sign, the sale price had went up over 2,5 k! I questioned it and they said the payment was still the same & it was only some "numbers shuffling" . They know you're basically all in or in need of the vehicle and say whatever seems to make sense yet it doesn't! They've conniving & deceiving. They may think they get away but karma has a way of handling things . @QAM sales / finance -greed and deception will only temporarily get you so far ... God don't like ugly. read more

This place is not a trustworthy dealer . They will sell you a broken car , and do what ever they have to do to get the sale . I purchased a car for them , they didn't even let me test drive the car . Then the next day the car broke . They took the car to a mechanic exit door "Mitsubishi/ nick " They couldn't fix the car . So Mitsubishi repair / nick sent the car to another mechanic I Long Island ( who did a hack job to make the car drive) and damaged my cylinder head causing the engine to blow . When I called the mechanic in Long Island they was instructed not to release info on the repairs .... Then after that car was brought back to me " fixed "from queens auto mall , they didn't even have knowledge Mitsubishi / nick repair shop sent the car to another mechanic ... to this day queens auto does not have any records or the tow and repairs from the second mechanic work. And I call them every week no response , take public transportation from PA TO NEWYORK to get to queens auto mall and get no answers to this problem , even tho I have proof the car repairs was subcontracted from the mechanics queens auto sent the car too . They tell me they talk to the owners and they'll maybe give me a 100$ towards repairs. But there negligence and incompetence on the repair shop they sent the car too and also who subcontracted the repairs with no receipts of invoices caused my car to have premature catastrophic engine failure to the the hack job the second repair shop did. And I have proof .... they still don't don't care to get to the bottom of the situation And I believe what they did is illegal . I'm currently receiving legal consultations because I have proof from the Mitsubishi / nick they he sent the car else where. Vocal recordings and text . And too this day they denie ... so be prepared for headaches if you purchase vehicles from QUEENS AUTO MALL . read more

I received false promises from tashawn who had liquor in his breath with his eyes being red and glossy . He is 1 of the car salesman , when I came in to view a vehicle that I eventually bought due to the promise that was made to me I felt comfortable just to find out he would then ignore my calls and text after the vehicle was purchased . Absolutely a sorry excuse of a human being and gives a bad rep for the business . DO NOT COME HERE!!!! read more

Horrible experience. Just got off the phone with the manager with an unacceptable attitude towards a customer coming to you with a problem. 10/10 would NOT recommend. after dropping almost $20k im left to deal with issues on my own OUT OF POCKET. Do NOT go here if you're looking for good service, you will not find it. read more

Set appointment for Sunday 2018 Porsche macan gts was told vehicle available for test drive got there vehicle was not available

Spoke to sales representative and was told car on website was available. Next day, drove two hours to purchase vehicle and suddenly the car is gone. Classic bait and switch read more

Scammer. I emailed them about a certain car that they'd posted online, I requested to view it today. The white guy with a long hair told me that it is available and just look inside.... no one helped us. I went around and looked for it and couldn't find it so I went back to the white guy and guess what... he walked away from me. So I asked the Guyanese guy instead... and let me tell you this..... they are posting cars on their website that is not available for purchase at the low price and they tried to pull you in to buy their stock cars. 0/5 for me. read more

Queens Auto Mall - Switch and bait scam - Used Car Dealers Near Me - Richmond Hill, New York

A/K/A - Queens Auto Mall Auction House Two words - STAY AWAY Look, I understand when you buy a used car there is risk and it would be impossible for anyone to represent the condition of a vehicle 100%. Especially pre owned. On top of that we were buying what was probably the least expensive car on the lot. Take all that into consideration however, they are set up to skirt the law. They throw up about $700-800 is junk fees on top of the price. OK, fine. Buyer beware, and we negotiated what we thought was a pretty good deal because we agreed to register the car ourselves. What they didn't explain to us was we were buying the car from the previous owner (based on title) and that when we registered the car we had to pay sales tax. Normally when you buy a car from a dealer, they collect the sales tax. The vague bill of sale they gave me did not help. Next, the car was not inspected as they told me. Law says when you buy from a dealer, they have to inspect the car. I'm not going to say they break the law because I'm not a lawyer or otherwise expert but, it seems to me they do skirt it by setting themselves up this way (you taking title from the previous owner). It's tough out there in used car land, especially on the low end of things but, a bit of honesty works better than a smile to your face while they put a knife in your back read more

Unfortunately they are just like the other deceitful dealers. I researched business reviews, filled out prequal paperwork, brought deed for trade in, made & confirmed my appt., to drive a substantial distance to you guessed it; car is not there! I tried to give them opportunity to right their wrong, but they must be incapable of good work ethics. Even there follow up, or lack thereof, is beyond substandard. In case you're wondering went Friday car was "being looked into as an indicator light, blah, blah" I received email from cargurus Tuesday car sold!?! Switch & bait seems to be the common car dealership standard. I expect excellent customer service, & will not entertain shady, crooked businesses. read more

Stay away from these crooks. I bought a 2015 BMW 528i in May 2018. The sale price was supposed to be $17500. They never put a sale price on the agreement. I just checked the numbers and found out that the sale price was actually $23500. On top of that the crooks offered a warranty company that doesn't pay for your repairs. They find reasons not to pay. I had my car axels inspected and found that both front axels need to be replace but the criminals refused to pay for it. I paid $2600 for the warranty and got only $900 back after only 1 year and 3 months of the warranty being in force. These people are the biggest Scums. I can't believe that the State of New York allows these vultures to continue to prey on hard working citizens. There should be no star for these criminals. I am ready to file a law suit against them. Is there anyone out there who wants to join me? read more

I went to Queens Auto Mall and was assigned Noel as my sales rep. He was super patient and understanding of my needs and wants as a first time buyer. Explained in detail the process to close on my Infiniti Q50 and I couldn't have been happier. As a first time car owner this was a really huge moment for me therefore having Noel to guide the way and make the process as smooth as possible was better than what I could ask for! Thanks for Queens Auto Mall and Especially Noel for making this process as smooth as possible! Definitely recommend. read more

Queens Auto Mall - Infiniti Q50 - Used Car Dealers Near Me - Richmond Hill, New York

THEY DESERVE ZERO STARS. Terrible experience. They added two thousand dollars to the price. The only five star review here is from a guy who works in the office. They are absolute slime. DO NOT PURCHASE ANYTHING HERE! read more

Go somewhere else. They are untrustworthy and inefficient. I saw a car posted on cars.com, I called to inquire about it on Monday. They confirmed that the car was there and for sale. They then called me on Tuesday and asked if I wanted to come see it. I said yes and went to see it Wednesday (today). I trekked all the way out to their inconveniently located establishment, only to learn that the vehicle was unavailable because they hadn't secured the title. Why would you post a vehicle for sale if you haven't confirmed that you can sell it? Wasted my time. The owner then asked me what my budget was and proceeded to show me cars $10-20k over it. Waste of time. Go somewhere else. read more

DONT WASTE YOUR TIME HERE .THEY ARE LIARS. This has been my worst experience as far as shopping for a car has gone This all started 4 days ago when I saw an ad on the website for the exact SUV I was looking for. Upon inquiring about the vehicle I was told that it was available and upon further questioning I SPECIFICALLY ASKED.. DOES THE SUV HAVE A SUNROOF? and was told to hold on while one of their associates went and looked at the car. After a brief hold was TOLD YES.. the suv DOES HAVE A SUNROOF. Asked for a pre-qualification application online so as not to waste time. Was told yes the manager will send u one as soon as he arrives. WAITED ALL DAY and no email. Called the next day and was told oh yes we forgot LET ME EMAIL YOU again.. then after hrs later received email. Filled out the paper work and was pre-qualified thru email. That being done made an appt to see the SUV. Got to my appt. Salesperson takes me to the SUV that I had inquired about and ( and had asked about the SUNROOF and was told that YES IT DOES HAVE A SUNROOF.. )to find out that it DIDNT HAVE A SUNROOF even after the receptionist has said that she made sure that it does and to come in for an appt. NOW this really pissed me off as I had other matters that I was taking care of but left everything on hold to make sure to make it on time for my appointment just to find out that I was lied to and hustled just to get me into their used car lot . That being said I asked to speak to the manager was walked over to the a manager who had the worst attitude I have ever seen ! He had no apologies for their staff messing up or for wasting my time. He just didn't give a damn or say SORRY or try and make up for it. INSTEAD his incompetence showed up by him telling me that he didn't even have my application that I was pre-qualified for.. UNTIL I SHOWED HIM THE TEXT AND THE APPROVAL.. Even then.. no apology. Oh..and one more thing that they don't tell you.. PAY ATTENTION.. NO TEST DRIVES ALLOWED!! Please.. explain to me what dumb ass in this world will buy a used car and not be allowed to test drive and see how it runs and feels?? This PLACE IS A JOKE and full of scammers and hustlers. STAY AWAY!!! read more

If I could give zero stars I would. The guy who decided to help me was reeling of some kind of drink at 2:30pm on Sunday afternoon. He pulled out 4 car fax reports for Honda CRVs. He told me about half later that 2 of them were sold. 45 minutes later he could not locate the one that he was supposed to find in his lot. Finally cane back to tell me that we could find that tomorrow or was I interested in a RAV4. Complete bait and switch, the prices are reduced and they create a fictitious inventory of 4/5 of the popular cars to invite the right people in. BAIT AND SWITCH, DONT GO! Do not waste your time! They seem to have plenty of time and business ... people regularly fall for such chaos and spend their day at this kind of place. I asked around and few folks had been sitting around the whole day. Legitimate, happy nice and innocent people being duped. One couple was there all morning and afternoon waiting for someone to work out a loan for them. Most car dealers have predatory lending practices - i wish I could shout that out from a roof to those folks sitting there, without looking crazy myself!! This place offered the few thousand dollar less price that drew us in, in the first place and then charge a loan with a crazy interest rate. I told him I did not need a loan, then the price jumped $5K , and that was on the one CRV that I had not seen, but supposedly existed!! Stay away!! Scammers!! read more

Complete thievery!!! Their posted prices are all lies. When I tried to buy the car fir the posted price they tried to hit me for another $5000 in bogus fees. They prey on people with bad credit or no money. Horrible place. Would never buy anything from these guys. I wouldn't even give them a half a star. read more

Sergio is the only reason I'm giving 2 Stars. Very nice gentleman, I feel bad that he has to waste his great smile and customer service skills here. I was told to come in and see a car that probably, based on the reviews, never existed in the first place. I literally came nearly 2 hours from NJ to look at this car because I was told would be available to see today and test drive. Of course I get the "we can't find it, it's an inbound vehicle that may come in later, is there anything else I can show you today"... He said he's only been working there two months so I'm guessing he doesn't realize he's working at scam city. Total Waste of time of 3 hours travel time. read more

This is a late review. My daughter and I had a great experience at this dealership after being screwed around by another dealership. It was a long process but my daughter found the car she wanted at the price she wanted. We had a great salesperson BENTLEY!!!!!! Was super awesome He made the process delightful and fun!!!!! Thanks so much Will recommend him to other UPDATE Please BEWARE! If u purchase a car from this place bring along TWO mechanics to check the car out!!!!! Learned the hard way . Changing my rating to TWO stars!!!! read more

Bait-and-switch. Wish I could give this place 0 stars. Was in from out of town for a family visit. Saw a car that looked too good to be true. Spoke to the shop, they confirmed the vehicle was there and made me an appointment. I showed up and a guy says "Sorry buddy, you're out of luck. The car's not here." I get up to leave and the guy starts to ask "Well, what are you looking for?" Not to have my time wasted. My wife called after the fact (she wasn't with me, and had done all of the setup from afar) because she was pissed about the waste of time. A guy named Dean (claiming to be the Manager) stated that there must have been a missed connection and the car was actually being sold at the EXACT moment I came in to look at it. 2 things are wrong with that "Dean": 1) What good is an appointment, if you're going to sell the car before the appointment. 2) Why is the car still listed as available over a day later? THIS PLACE IS SHADY. DON'T WASTE YOUR TIME. read more

I'm very shocked to read that this place have bad reviews. Our experience with them was the best we have ever had from any dealership. Hands down!!!! We purchase a vehicle from their show room not the auction. They have two locations which is right across the street from the other. One is the auction house and I'm pretty sure the vehicles there are as is and what is usually expected from any car auction and the other is for new and/or pre own vehicles with warranty and manufacturer warranty. The representative Mini was great. We set up an appointment and was greeted by Marc who is a wonderful salesman. We didn't feel pressured by him. We told him what we wanted and he started the process. He is professional courteous and started the ball rolling. The vehicle that we chose was in the very front of the show room; we had no idea how they were going to get it out with all the vehicles behind it and not to mention the tables. Well they got it out in no time and soon we were on our way coasting back to N.J. Marc and the team that work with him were all great!!! Everyone that greeted us were professional and friendly. It didn't feel as if we were at a dealership, like most dealership it seems as if you are attack by vultures, and everyone is trying hard to make a sale. Not this one!!!! Thanks a bunch for all the hard work. We will return again. Thanks Marc you are great!!! Just want to give a thanks to Travis (dmv)and Savass (General manager). (I think I spelled your name correct) read more

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Family owned business. It would have been a 5, but I gave it a 4 because of the price. I can confirm what most people say: they will add these charges that didn't make sense. I negotiated to the best of my ability because I was very specific with the car I was looking for. At the end, I was pleased with the experience. Pro: - No hassle - went above and beyond. - Amir made sure I ordered the missing part he promised even after the sale. - Travis made sure I got all the paperwork I needed to do registration outside of NY. I was in and out of NJ DMV in less than 30 min because I had all the paperwork and they even coached me on what to do. - car was in good mechanical condition. Con: - price negotiations. Even after agreeing with the price, they kept tacking on small price increases. You need to know this before walking in and making a deal so can make sure they don't do it. - they need to hire a better detailer. They honestly suck. I would have done a better job. Also, this is a used car dealer. You need to know what you're buying and set reasonable expectations. If it doesn't meet your needs, just walk away. read more

Garbage place. Even after I read all the bad reviews, I still gave it a shot. Drove 1hr 20 mins because I realy like the car. Just like all the reviews, I was asked to pay $5000 more then the online price. I understand the taxes and dmv fees but where does the other $3000 fees comes from. They did tell but I should be responsible for those chargers. I will not even go there if I see a 2018 Honda for even a dollar for it. read more

It's been a few months now, and I finally think I'm ready to not just scream obscenities about this lying, scumbag ridden scam operation. End of March I come in specifically about a very few cars I'd found on Edmunds and AutoTrader at their lot. I was escorted through by a gentleman who told me I couldn't test any of the cars because the lot was so jam packed. Interesting. Finally, we get to a 2012 Fiat with 49K miles on it. This is my car. Oh, but it just came in so it's being checked out on the lift, so the best I can do is sit in it and see that the engine light isn't on. So I sign the papers. And agree to financing, even though I can pay outright, because the price skyrockets as soon as you don't finance. And I find out that there's fine print about the listed price for the car being the price *once you pay $2000 down*, so it's actually higher. I even leave a hefty deposit on top of the money down. Then I'm told that I can pick up the car on Tuesday after paperwork and inspections. I can't come on a Tuesday, so I tell them I'll be in on Saturday. Saturday rolls around, I'm in a cab ride to their ass-end of the world location, and I get a call from the salesman that Oh, their mechanic couldn't fix something with the car and the engine went on, so on Wednesday they sent it to the Fiat dealership for repair. Did they call me to tell me there were more serious issues? No. Did they tell me the car wasn't on premises any longer? No. Did I get stuck for a useless cab ride fee for this? Yup! I tell them I won't be able to come out until the following Saturday, and please get in touch and let me know what's going on with the car as it comes back, so I can avoid earlier mistakes. The salesman stops answering my requests. I call their interminable phone system and am put through to a manager, who says he's busy but will check. Gee, you have my money and your multiple hard credit checks (all excellent until this) made my credit score drop by 15 points, but yeah, take your time. Then he goes missing and can't be reached at all. I try multiple times per day to call and I'm always left on endless hold waiting and can't speak to anyone. Cut to week 2.5 of waiting for this car and answers, I start calling the Fiat dealers and MOPAR repair shops around town. There aren't that many, and I have the VIN. No one can find this little ghost car in their system any longer. Later, a friend tells me either the lot has likely misplaced the car, or the car was damaged in transit from the shop where I sat in it in March and the late April day. I am so fed up, I start looking for new cars online... and see this same car, same VIN, same photos, still for sale on several sites with refresh dates of the previous day. They were still baiting and switching AND my car was gone. That Saturday (week 3 of waiting), I come back down to their lot and ask to speak directly with the manager who'd been ducking my calls. They page him, which takes a solid 10 minutes, then *from across the large sales floor* he starts yelling at me "Hey! You know what? You can take your money back. I don't need your headache." No, sorry for the inconvenience, cost, credit hits, headaches. Sorry for the zero customer service or hell pit of a phone system. Just getting in my face and yelling. So I told him Yes, I want my money back, I want you to cancel the financing (which has a no cold feet clause from the purchaser's end), and be out of my life. I also told him I found the same car with 25K few miles, a year newer, and better CarFax details for $2500 less. At that he starts trying to warn me off of "small dealers" and SELL ME ANOTHER ONE OF HIS CARS! The absolute gall is astounding. I go and buy the other car at Compass Luxor (a dream transaction), and love my car. Then I start getting my financing notification payment reminders from Queens Auto Mall's finance title holder for the ghost car. So then I had to spend another week on the phone with them, getting faxes sent to the financeer (which they didn't), going to get the letter of release of title from Queens and faxing it myself, and calling the title finance company over again to have it cleared since remember that No Cold Feet clause, I couldn't cancel myself, even without title or car. The scam artists are a horror show. Steer far away from them at your peril. read more

Everyone was really helpful and polite. They found the best price for me and everything was convenient considering everything is done in one spot. As soon as I was able to get my vehicle though something went wrong and they had to replace the part. I didn't get my vehicle that I bought till closing that night even tho everything was signed and paid for by noon. read more

rhey Are a bunch of scam artists. They use low level banks and warranty companie. I was told I would get the lowest possible financing rate and it was thru the roof. I have a broken front axle and a rotted out oil pan that should be taken care of because the vehicle was purchased less than 2 months ago. Obviously they hid the fact that the oil pan was rotted thru, it doesn't happen in a short period of time. I've been calling to get answera for 3 days now, they've given me wrong numbers, hung up on me, told me i Have to speak to someone else who is never there, and even took my # for a call back but didn't call back. On top of that the extended warranty company they scammed me for is saying the work isn't covered when the sales guy said they will cover all problems, granted I should've looked Into it more diligently but who would expect this much dishonesty. Now my daughter is without a car Afro now and I'm out a lot of money read more

DO NOT, I repeat DO NOT GO TO QUEENS AUTOMALL, they are scammers and will sell you broken down cars. Unfortunately I didn't look up reviews Before going there. They will advertise a price and make up a totally different one once you go there (im talking 4-6k higher). On top of that they sell the worst cars. I started noticing issues the second day I bought my car. I went back to tell them about it and they told to wait since some parts are still new and this could happen. after waiting and still having the same issues i went again and they told me to come another time because they were busy. After returning the third time, they first tried to lie to me saying the warranty is over, although it wasnt. Then after checking the warranty and keeping me waiting at their shop for hours, they sent me to a third party mechanic since they donot have an electric mechanic. Obviously after all that they didn't agree to fix any of the problem I was having claiming that they're not "safety" issues. Again DO NOT GO TO THIS PLACE. On a side note, I noticed this with my car and other people who bought from them. They change the mileages on the cars, so you would notice that some car have owners reported with zero mileage. read more