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    Queens Auto Mall

    1.3 (204 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    Cargurus.com offer from Queens Auto Mall

    Absolute scam. They offered $7700 on cargurus.com. I drove 40 minutes to get there and then was offered $2900 with no explanation. Didn't even bother cranking it. Carvana in Long Island ended up offering well over double the same day. They're using cargurus.com to lure people there with no intention of honoring the offers.

    What a bad place to buy a car ,the advertised one price then tried to charge us 42000
    Anthony T.

    After driving to this place and test driving this car the salesman told us the car would cost 42000,when we protested he said 3299,not the advertised price, very shady people ,would never buy from them,just a waste of time never shop there they don't sell the car for the price they advertised

    2018 Nissan Maxima SL
    Celine J.

    This is my second car that I bought from them. They have a great staff & awesome customer service. You will never feel overwhelmed when shopping. No one is pressuring you to purchase a vehicle & they are always willing to work with you. I will be a returned customer!

    I have bought a 2019 Ram 1500 there 92000miles, I saw an add on Facebook for this car at $28,999 and I ended paying $32,995 plus extra fees around $4500 more. Will the sales guy showed me the truck and I saw some cosmetic nicks on the paint and he told me not to worry about it that they would have the truck touched up and serviced( oil change +brakes)before I take it home(sameday).he also told me that the car comes with a year warranty on engine and transmission from this dealership so I believed him and I avoided to take a closer look at the engine. After we singed the all the paper work and gave them $7000 down-payment they gave us lemon law papers where it states we are covered for 30 days or 1000 miles , By the end of the day the guys told us that they couldn't get the truck service and touched up .he suggested to take the car home and bring it in few days so they can do the work. When we took the car there it had an slightly enginge noise and told us they couldn't do any work because of the holidays they were short on staff that they will call us back but they never did it. When I finally got an appointment to get the truck serviced and mentioned about the engine noise Amid the Manager said the warranty has expired and refused to do any service on my truck eve when they know I was there to resolve the issue before the expire day and they weren't able to take action. These guy's are a fraud! This is not right! If any one has have same issue please contact me, let's team up! I'm meeting a froud lawyer soon. 718 433 8173 I hope they change their actions and get this issue resolved

    Overall decent experience here. I was greeted kindly at the door by a handful of staff after I had called to make a phone appointment. My sales guy Edwin was very attentive and helped me between a few different cars that I looked at. The finance part was a little tricky as there are definitely some extra fees added in so just be sure to ask as many questions as you feel comfortable with and review all documents carefully. Ultimately it was a still a better deal than I received elsewhere, even though it was advertised very low & then fees incorporated in to be just as competitive as other places, however I liked the interior and exterior of this car best... Pros: I was able to leave with the car on the day of and overall the process went smoothly. I had to go back for detailing a few days later and they definitely did a good job considering my light beige mats were very stained he did a good job as best he could. Cons: Car was lacking navigation as advertised however I blame myself for not verifying this when I looked at the car. You are also not allowed to test drive the car and there were minor things I needed to examine. As a buyer we are responsible as well to check EVERYTHING so ask the sales rep many questions but also check as much as you can while you are there. Small issue with my appointment for detailing a few days later but they got it done after I let them know it wasn't right that I already purchased the car to send me back on a different day. I waited a while but It was released in beautiful condition And I am very happy with my purchase. I would recommend speaking to Edwin. Thank you.

    Switch and bait scam

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    6 years ago

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    8 months ago

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    this place is really scam!!!!!! ended paying higher cost, but the car is garbage!!!!!!

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    4 years ago

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    6 years ago

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    3 years ago

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    2 years ago

    Take your money else where. They are polite and helpful up to the point that they get your money. then the game changes.

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    3 years ago

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    3 years ago

    Set appointment for Sunday 2018 Porsche macan gts was told vehicle available for test drive got there vehicle was not available

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    Review Highlights - Queens Auto Mall

    Was able to get the car i wanted for a little bit under what they were asking for .

    Mentioned in 6 reviews

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