I live in California and was hesitant about purchasing a vehicle online without seeing it in…read moreperson. After browsing LiftedTrucks.com's large inventory, I found a Bronco I really liked and began working with Adrian, a salesperson. Although we negotiated for a few days, we couldn't quite agree on a price. Adrian stayed engaged throughout the process and continued sending me other options. I eventually found a truck I loved at their San Antonio location and we were able to come to an agreement on pricing and add-ons. Financing started off smoothly. I originally had a loan with my California credit union, but because it was an out-of-state purchase, they required a long list of extra steps. Tony in finance stepped in, found me a different lender, and got everything finalized quickly. Up to this point, everything felt great. Unfortunately, once the deal was funded, the communication dropped off completely. Adrian stopped responding, Tony was busy, and no one could give me a straight answer about when my truck would ship. I was told "I'll call you right back" over and over with no follow-through. After several days of this, the frustration really set in. When I finally reached a manager named Keith, he made promises but also never got back to me. The turning point came when my wife called the dealership and reached Mike Milliken, a manager who immediately took ownership of the situation. Mike called me right away, apologized repeatedly, gave me his personal cell number, and assured me he would make things right. And he absolutely did. Mike stayed in constant communication, provided updates in real time, looped me in with the shipper, and promised I would have my truck before leaving town that weekend. He even sent shirts, hats, and stickers for my family to make up for the inconvenience. Thanks to his effort, my truck was loaded in San Antonio on Tuesday and delivered to my driveway in California on Thursday just as he promised. The truck is fantastic and we get compliments everywhere we go. While the process had some major ups and downs, Mike single-handedly turned what could have been a terrible buying experience into a positive one. He earned our appreciation and our future business. Thanks again Mike for everything!

Lifted Trucks have great products and I bought an Escalade from them and soon to buy a Bronco for…read moremy daughter. If you go to Lifted Trucks, call Hunter Hubbs as he takes the approach to how can he bring value to the car buying experience. Plus, he makes the purchase process extremely easy. I highly recommend you utilize him for a vehicle at any location within the locations of Lifted Trucks as he will make sure you are presented with the options you need. Call you soon Hunter to get that Bronco! Thanks again for all that you do!

Are you tired of dealing with Used Car Salesman types? Wanna just get your deal done and not have…read moreto go back and forth on a price because you just KNOW a car has been marked up way above it's value? Do you have the desire to simply be treated like a human being and not a sale/commission? Try Nelson's. They aren't a normal car lot... and if you understand business and the costs associated with it all you'll get it once you see their offerings. We were able to get a reliable car for our teenage son at just the right price. It didn't need any mechanical work done, and when we took it to get new tires it was verified that the suspension and brakes were both in great shape (hard to check those otherwise). Bonus: the picture of the car online actually matched what the car looked like in person. No "from this angle you can't see the huge scratch down the side of the entire car" shots. What you see is what you get. When I followed up on the sole issue with the car (a windshield replacement that was included with the car purchase due to a chip in the one it came with) I received a prompt response including confirmation that the title and plate were sent - plus an ask for me to let him know that we received it. That's not something you'll EVER get from a big name dealership. I will absolutely come back to Cody and his team should I ever be in the market for another car. (That would be a brokering deal, which they also do!)

Our experience at Nelson's Auto Sales was better than any car buying experience we've ever had. We…read morewere offered a cold bottle of water when we arrived. The car we had seen on Facebook was just in the process of getting washed. It was exactly as depicted on Facebook. There were no slimy sales techniques. Everything Cody did was professional. He knew a lot about the car, showed us the Car Fax report, was completely transparent about everything. We were shopping on a Saturday night and he delivered the car to us on Sunday with a full tank of gas. We will go back to Cody and Nelson's for future used cars. Cody is a class act and my son is thrilled with his Range Rover! Thanks Nelson's Auto Sales!

The most honest and knowledgeable vehicle salesman I've ever experienced. Vehicle was inspected by…read moreanother shop and he proved the other shop was wrong about the few things they claimed to of found wrong. The truck I purchased has nothing wrong still several weeks later. I know I made a good purchase thanks to the owner here. He educated me as the customer and was extremely patient and helpful the entire time, I was not rushed or felt uncomfortable at all. I will without a doubt service and buy all my vehicles from here going forward and let people know about this place. Thank you again Jalil!

Solutions Auto Sales and repair is the absolute best!!!! We…read morehave had repairs done on all of our vehicles and have been extremely satisfied. J is honest and his prices are fair and usually under his competitors bid. Russ his mechanic is very skilled at his craft and has done excellent work on not only our cars but other family members and friends! Good car dealers and mechanics are hard to find, but with this company you are getting the best of both worlds!!!! Thank you J we really appreciate you! Don Wallace

They had exactly the car we were looking for, at a lower price than other dealers, so the hour…read moredrive didn't matter. All their staff are friendly and well trained in their method of selling. They are a no negotiation dealer, and have a few high price add-ons that they push including a high document fee and a cleaning and prep charge . We decided to buy and that's when problems started. Either the staff isn't well trained in using the computer program, or the program isn't a good one. Firstly, the contract was written up for the wrong car but with the right VIN. Then it took two hours to get a corrected copy. Then they put the wrong name on the receipt for the deposit. When we came back the next day with the funding, a small scuff on the car hadn't been buffed out as promised, so there was another wait. Would I buy from them again? I probably would give them a chance again. All in all, even the ridiculous no choice charge for what is basically a Scotchgard treatment, we saved between $2500-$3000.

They must not inspect vehicles because after buying a used car, the gas tank wouldn't fill past…read more3/4's. Took it back and they said they found nothing wrong so I have to pick it up and try again instead of them testing the problem. They wouldn't add gas to see the actual problem. Picked it up, took it to a gas station and it did the same thing. I moved it around a little and tried again and gas would flow but there's obviously an issue that they don't care to fix. Go anywhere else but here to buy a car. Also, why so many workers standing around in the lobby but I have to wait hours every time I have to come down there even when I have an appointment after checking in. Ridiculous.

We had the best experience with Patrick Cook, he listened to what we were looking for, after his…read morereferral to the perfect vehicle for us, he went above and beyond helping us with all the new technology, ask for Patrick!

lease a 2024 Chevy Equinox EV 2RS, and the service experience at AutoNation Chevy Arrowhead has…read morebeen one of the most frustrating parts of owning this car. My first visit was for a turn signal issue that wouldn't cancel properly. That repair took almost a week. The issue came back and got worse, and by the third visit the turn signal failed completely -- which also disabled Super Cruise. I provided screenshots and error messages, and the repair still took nearly two weeks. The biggest problem was the communication. I barely received updates, even after multiple follow-ups. I eventually had to escalate through the call center just to get someone to call me back. When they finally did, they told me the car had already been ready. No one contacted me. When I picked the car up, it wasn't charged or cleaned after sitting there for weeks. As an EV driver, I had already spent extra money on gas for the rental they put me in, all while paying my monthly lease for a car I couldn't use. A small gesture of care would've gone a long way, but there was nothing. For contrast: I had a tire issue handled at Courtesy Chevrolet and they diagnosed and fixed it quickly at no cost. That one visit was smoother than all my service experiences at AutoNation combined. I really wanted to give AutoNation Chevy Arrowhead a fair chance, but the lack of communication, the long downtime, and the lack of basic consideration for the customer's inconvenience have completely pushed me away from returning for any future service or purchases.

I had the best experience here!! Nobody likes buying a car…read moreand I was injured after the accident still but Rudy made it so easy. He was upfront about everything. Picked the perfect cars for me. It was actually the first car he picked. I ended up buying. I was out of there fast. I put a rhinestone sticker around the ignition so when I went to start it, it didn't start they towed it took care of everything gave me a rental car even though ended up being my fault. They were so great about it.!!! I could not have asked for a better experience from everybody there Rudy, Jason, Kevin. Thank you so much.!!

Jack and Kevin are awesome! And Kaycee for keeping up with me and checking in!! Absolutely…read moreprofessional and VERY outgoing to help me get my first vehicle with no hiccups.. will be back

I had a great buying experience with auto paradise az so I hope this review helps the next person…read morefeel confident with their purchase. I was first impressed with their website, they had about a million and one photos of the car so you really know what you're buying. Good for people who live far and can't just pop over to browse. You can tell by talking with Brett and Jessica that they take a-lot of pride in what they do and how they do business and my experience really reflected that. The process was upfront, honest, and transparent.. exactly what you want when buying a car these days. Thank you both for what is quite possibly the cleanest 2016 mazda on the road right now!

What a breath of fresh air! We had a great experience with Brett and Jessica! Timely, courteous…read moreand easy to work with. The car was a gem. I will be back for our future car needs! Two thumbs up here!

They are no Bueno…read more And they are worse than Donald . Also they are all about money Doesn't matter how they do it. And they treat people like shit. Overed engineered Warranty part and they will tell you that you damaged the And not taking responsibility on their even though it is under warranty. equipment or the parts. They will make you runaround till you get tired. This sorry a## people they shouldn't be in the business. Thank you for reading this Review.

This dealership will blatantly ignore any request you make for them to stop contacting you. They…read moreare calling, texting, and emailing both me and my dad relentlessly after we have both asked them to stop. It turned into demanding them to stop and telling them I will file a complaint with the BBB, attorney generals office, and the FTC if they keep it going. Along with 1 star ratings on Google, dealer rater, and anywhere else they are listed. After demanding they stop, Jay sends me an email again saying he will continue to contact me via phone and email. I also never provided my email to them, they only have my number, so I did not give consent to email me nor do I know how they got my email in the first place. Terrible business practice. I'm going to find anything they are doing to us that is non compliant regarding leads. Even if what they are doing to us turns out to be compliant, it's ethically wrong. I'll never recommend this dealership. I look forward to sharing this experience on the above mentioned sites, bimmer forums, and I especially look forward to escalating my complaints for a final resolution.

Great service see Helmand. Go see him to get a great deal. He will take good care of you. Tell him…read morethat Ana send you their.

From the owner: With 15+ years in the business, this is the selection and service you deserve. No one wants to deal…read morewith a cliche sales representative & that is where I have you covered. Whether we have the vehicle of your interest on our lot or not, I will do everything in my capability to make sure you are satisfied in all aspects. My goal is to EARN you as my customer for LIFE. Come by for a test drive today! Come in Ask for Helmand for a no haggle car buying experience.