After being a customer for many years, dating back to 1980. I have visited James and Broadway, West Seattle, Green Lake, and Lower Queen Anne stores. Last night I went to the only store left, and I was shocked at the staff. The woman was very hard to understand. She told me my order would be $27.50. So I gave her two $20.00 bills. The change I received was $2.50. I looked at my change and said, "i gave you two $ 20.00. then she pointed at the card reader $37.50. i said to her, sorry, i heard $27.50. then the guy cutting up the pork started yelling at me. "you said the price to high," i told him, "i didn't hear the gal say $37.50. I noticed raw chicken sitting near the sink, just sitting out. I asked myself, "Wow, how long has that been out of the fridge? How many flies have landed on that raw chicken? #1 Not using a regular cash register, #2 rude staff, #3 even the price board has old prices handwritten, #4 even though it's a dive restaurant, the health department issues a violation for leaving raw food out for several minutes to hours? near a sink, which is not a clean prep area for raw food. When I was younger, I worked in a kitchen at a nursing home. I had a food preparation/ servers card from the health department. I know how food should be prepared. Plus, I have been in the health industry for 29 years. I bet Chef Ramsay would be appalled at how this kitchen is being run. All of the other stores that are not closed never treated guests the way these two did to me last night. I knew the man who retired from the James and Broadway store would call us by name and greet us with a smile every time we entered the store. He retired after 30 years in business. These two didn't even say "hello". They look at you, but don't greet you. I said to the guy yelling at me," Give me my food." All he said was, "No, you get out." "You say too high," I told him I paid for my food." I'm never going back. After being a customer for over 40 years! My next call is to the health department about leaving raw food near a sink, which is not a clean area for food prep. Finally, the gal gave me my money back but shorted me $0.25. She gave me $37.25 when it should have been $37.50. I had the other $2.50. What I was given back is $39.75, not the two $20.00 I gave her. I don't care if it was a $20.00, a $10.00, and 2 $1.00's and a quarter, or it should be another $0.25
Never again will I buy from what used to be the best teriyaki in town. read more