I typically don't write reviews but this place deserves it. I have degenerative disc disease on my…read moreback and for months I have been in pain and discomfort. The minute I walked out of that place I felt amazing!! for the first time in months I was able to have a good night sleep. I'm definitely going back. The masseuse was one of a kind, I've been to high end spas but this place right... THE BEST

The customer service is outstanding! The staff is knowledgeable and kind. I've visited twice and…read moreexperienced two different massage therapists, both of whom were absolutely fantastic!

I visited this massage location in Redlands on Colton Street on May 31st around 7:30 p.m., hoping…read moreto relieve some lower back pain. The receptionist was kind, and after a brief discussion, I chose a one-hour deep tissue massage. Unfortunately, the experience was terrible. The therapist used excessive pressure, which made my pain worse, and she placed hot stones on my back without checking the temperature, causing a burn. I tried to express my discomfort, but she didn't understand English, so I couldn't stop her. After the session, I spoke with an older gentleman at the front desk. Once I paid, he asked if I would leave a tip. I declined, and he became outraged. I told him that a tip is optional, not mandatory, and that the reason I wasn't leaving a tip was because the massage was horrible, and the service was poor. He didn't like my response; he told me I was the worst type of person, that my kind of people were horrible, and he launched into a series of racist insults, disparaging Mexico and Mexican people, calling us the worst. He refused to return my card, even though it was rightfully mine. When I threatened to call the police, he doubled down, asking invasive questions about my citizenship, all while continuing to disparage Mexico. Only when I started recording him did he backpedal, claiming he had no issue with Mexicans. Eventually, another staff member, presumably the owner, stepped in, calmed him down, and gave me my card. This was a deeply distressing experience, and I strongly urge others to stay away from this business. Everyone deserves respect, and this establishment failed on every level.

You do not get what you pay for. $110 for a deep tissue massage that isn't a deep tissue massage…read morebut more like a Swedish massage. The room felt like a teenager's room, and at some point, I felt like I was in the wrong place until an older lady assured me I wasn't. It is not worth the price. Nice people. If you plan to go, it will be a gamble.

Lucy does an excellent job for your aching muscles . Thank God for Shangri La. It's located at the…read morelucky feet, shoes shopping center.

I have been coming here for years. Everyone has a different technique, so far I don't have any…read morecomplaints.

Jill was amazing. She was very thorough and professional. I felt extremely comfortable and relaxed…read more Felt great after. Almost needed some caffeine to "in" relax me. I've already booked a second appointment

Jill was great. Excellent massage. My back was so tight, and she did really good job. great…read morecommunication and nice clean, comfortable location. Highly recommend.

AMY was amazing walked-in feeling stress with back pain. I couldn't believe I would walk out after…read morethe massage session feeling so good. I would recommend AMY for her services!

I have been coming here since the 90's but seems the management have change. Despite the change the…read morequality of work remains very good. They're hardworking and have good customer service & work ethics. They have been in the same spot for the longest time I can remember. Sometimes I just call without an appointment and they're not fully booked they often take me in and discomfort on my shoulder and lower back is relieved. Clean place, highly recommended.

Great massage and care. My kids love going there and it helps them with their pains from sports.read more

My friend and I came here at first just to do foot massages, but we ended up doing the 60-minute…read morefull-body massage and 30-minute foot massage. The price was amazing, and the guy who did both my massages was awesome! Even if you just do the foot massage, they rub your head, neck, shoulders, arms, and legs! If you do a full-body massage, you're in a private, curtained-off area. The massage was great, and he even used hot stones. I've always gone to spas where they ask your problem areas and what you want to work on with which pressure, so that's definitely not this place. Haha I basically just asked him to be careful on my lower back because it is tender, and then we didn't talk at all. I LOVED it. Haha I hate when massage therapists talk the whole time because I don't want to be rude, but then I can't focus on the experience. I'm definitely going back, and they give you a loyalty card so you eventually get some money off, which is cool!

The best spa I've been to so far! It's so relaxing inside and smells so nice. They bring you to a…read morelittle relaxation room to fill out your forms and wait and it was such a good vibe. Jordyn was the best! My facial with her was so relaxing and she really tailored it to my skin concerns. They had shoulder and arm massages included with nice touches like hand warmers. I also had such an incredible Swedish massage with Floressa who had the perfect amount of pressure. It was so relaxing I almost fell asleep. Would highly recommend this place! They also have a bunch of products in the front to sample or buy and spa water. Parking is only street parking but I was able to find a spot without much issue

... I've enjoyed a lot of the services here over the years.... facials, massages, body scrubs,…read moreetc... Every treatment is a wonderful treat to me.... I recommend Jessica for facials and brow's... The front-end staff is friendly.... And helpful.... Parking can be challenging sometime...

Met with Shawna and she was able to take me last minute and was very sweet. Spoke to me about the…read moretension in my neck and gave me relief and ideas of things I can do at home as well. Not the regular run of the mill fancy spas but definitely relieved my shoulder neck tension.

Very good service. I've gone a few times and they never disappoint. The studio decor is nice and…read morethey have yoga!

1000x recommend this place for all your health and wellness needs! Facial, different healing…read moremassages, infrared sauna, and so much more! I received my 3rd facial from BJ (owner and therapist) this last week! I was also able to receive a massage from Leticia. Both highly recommended! I can't wait to be back for my next sessions! Both therapists were amazing! I won't stop telling people about this place because it has brought so much wellness and healing in my life. The place is clean, inviting, relaxing and the products they use are high quality, holistic and non-toxic! My facials with BJ have helped me so much. I've been struggling with some acne this past year and they have helped improve not just my skin but my whole being! If you're looking for the best spa in town, this place is it!

Miranda has been an absolute lifesaver! She creates such a relaxing environment, that I could…read moreprobably sit in her treatment room with a cup of tea for an hour and still come out feeling better. However, her hands (and elbows!) do AMAZING work. I have a stressy shoulder that hates to loosen up, but she just works and works at it and always tames it into submission. I will not lie, I have drooled while face-down more than once. She is THAT good. That she takes Kaiser makes things that much easier, but I'd continue seeing her even if she stopped (but please don't!) I would absolutely recommend her!

I am a commercial fisherman (woman) and the abuse the job does to my body is pretty severe. After a…read moremonth long offshore trip last summer my whole right side of my body was in pretty bad shape from pulling fish. I was in constant pain, popping ibuprofen like crazy and living with ice packs strapped to my body. Miranda gave me an amazing 2 hour massage focusing on my injuries and pain. She was able to pin point where the problems were coming from and ease a considerable amount of pain. The massage was both deep tissue and wonderfully relaxing. Her touch is magic and her presence while massaging is calm, sweet, knowledgeable and reassuring. Miranda has massaged me an few times since with the same result. I can't recommend her enough.