The CVS pharmacy is quite far from my home and my work, but I continue going back because number…read moreone they have a drive-through and number two they know me and take good care of me. Especially the pharmacist Clarisse, she's so awesome and accommodating Definitely worth the drive

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

North Hills, California…read more Halloween just passed and Walgreens have a good sale going on with the chocolates. Unfortunately, not all the stores have them like this one. They have plenty of selection but the deals weren't worth it. So I didn't buy anything. The store is well stocked, organized, and some part isn't well lit though. The employee greets you upon entering the store which is great. Parking is plenty that is shared with other businesses. Location is a little bit on the down side area. Holiday decors are on display.

I placed an order online today and I was notified that it was ready for pick up, so once I arrived,…read moreI checked in online and it instructed me to go over to the photo counter, saw a manger at register she proceeds to ask me if I was here for a photo pick up and I clarified and said no it was online order store item, so she delegated the task to another girl, who was rude just cause I told her that the online instructions said to get it here, she was trying to send me over to the regular register. Do better with your service and drop the attitude. She ignored me and started to talk to her coworker, as I said thank you, no acknowledgement. Sad, I can tell people don't like their jobs. This is the last time I visit this low budget location, parking is a nightmare and people are rude, homeless asking for money, cars are rude to pedestrians. It stressed me out just going over to pick up one item from here.

For pharmacy: Drive-thru line here is insane and easily grows as the service is slow. Literally…read morepulled up around 815pm and left the pharmacy at around 9pm, my dog was with me and she was getting super anxious as we would barely move along in line.

Poco personal y bien groseros el sistema k tienen no sirve me llaman más de 3 veces du medicina…read moreesta lista voy a recoger la y no está lista y la línea es de una hora no la recomiendo

So thankful for the pharmacist here. I forgot my meds while traveling and she found a solution to…read moreget me my meds. The pharmacy assistant/cashier, although was nice, was not helpful at all. She was confused, slow in helping customers, and had an "oh well" attitude when we as patients need our meds. Without the pharmacist I would've been in trouble while away from home! 5 stars only for her.

Won't let me in even tho it 24 hours not sure why this a second time it happened the security say…read moreI can't come in till 2 hours won't say why but won't let me in even tho it say 24 hours management do better

Store was open during MLK and I visited this location to pick up my online order. This is a big…read morestore compared to the sun valley location, they do lock up most essentials here so you have to call staff to get your item. Large parking lot shared with other businesses as well. This store has a variety of items that you may need or looking for last minute. I like ordering online and picking up as this is more efficient for me.

This isn't right All these Thriftys ice creams have been expired for months!! You can tell this…read moreplace has terrible management..

This isn't my local CVS, but I will swing by every once in awhile to pick up some essentials. It's…read morealways a serviceable shopping experience. They keep the basics well stocked as well as plenty of impulse buys to satisfy anyone's cravings. Staff is...present. They will help if you ask for it, but they also won't offer it if you don't. When you check out, they'll be friendly, but they also won't go out of their way to carry a conversation. I think if you're looking to just get in and out and you know exactly what you want, this is a good option for you.

I had a very disappointing experience at this pharmacy. The cashier Dulce was extremely rude and…read moreunprofessional during my visit. From the moment I approached the counter, I was spoken to in a dismissive and unfriendly tone, which made the interaction uncomfortable. Instead of offering basic courtesy and assistance, the cashier seemed impatient and unhelpful, even when I was simply asking normal questions about my prescription. There was no effort to be polite or respectful, which is the minimum expected in a customer service role--especially in a pharmacy setting where people may already be stressed or unwell. I hope management addresses this issue, as customer service should always be handled with respect and professionalism. I will consider going to a different pharmacy in the future if this is not improved.

This CVS is the one I prefer for my online orders. I usually order over the counter meds and beauty…read moreitems to be picked up here. When I get the Text/email notification that my order is ready for pick up I just head straight to the front counter, give them my name and they pass me my package. Simple... The parking lot has plenty of spaces and it's pretty accessible to get in & out of. They do have a drive through window here but I have never used it. The staff has always been friendly and helpful.

I had a prescription from my doctor that was sent in to be filled. Unfortunately this location did…read morenot have it, and I asked for the prescription to be transferred to a pharmacy that did. I was told by Sarah the intern pharmacist that could only be done by my doctor creating a new prescription, and sending it to the pharmacy that had the medication. She then cancelled my current prescription....I now have no existing prescription for my medication, and am out of luck until my doctor's office opens again on Monday. After looking into the topic, I quickly learned that pharmacies can absolutely transfer prescriptions, and it is common. Thanks Sarah.

Van Nuys Pharmacy is the best I have ever used. They call me when it's time to refill my…read moremedications. The staff is the best ever. Very friendly and very professional. It is also in my cardiology office so it makes it very convenient. I never have to worry about getting my prescriptions filled. They are a great team. And they deliver my prescriptions. Eddie is my delivery guy and he is awesome. Thank you very much for being my Pharmacy. I would recommend this Pharmacy to anyone.

This is the best pharmacy and best service I have ever received. I do not have to call when it is…read moretime for the refills, pharmacist calls me and inform that meds will be delivered. All staff is very nice professional and organized. This is the only pharmacy I will be going to from now onwards.

This store has many (good) items locked away and so you do need to find an employee to help you…read moreout. However, that was not the case for me this time around as I had already placed my order online and needed to pick it up. I noticed only one cashier was on the floor and was doing her best to multitask with incoming customers. Large parking lot but can easily get full since mcdonalds and starbucks in same plaza, but I arrived early morning and I was able to see plenty of parking available.

It's incredibly challenging to find an employee. Most of the…read moregood items are locked away, leading to long lines and confusion among the employees. They clearly need more training. This location is terrible because it takes an eternity to get anything, and the stock is also very low .

Prescription ordered by doctor from Sherman Oaks Hospital. It got here is 15 minutes and was filled…read morequickly. Just enough time to get a drink and slurp it down. Very well-organized store with security. I like the clean atmosphere.

Horrible Long lines for pharmacy with only one working, if…read moreyou are lucky two. It's always something..... Now it looks like you going to jail with the new set up The outside is always nasty and dirty