I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

I bought a vehicle from them and an extended warranty. Now not even 2 months later the left control…read morearm needs replaced and warranty doesn't pay for it... just be careful buying a warranty or car from them. On my way home after I bought it the bolt came out of my right side brake.

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

After hearing some good recommendations, I called regarding a battery replacement in my 5 year old…read morecar. The counter man gave me a written quote which was competitive. The building looked new. The repair bays were neat and orderly, the waiting room was clean with TV and a very fancy coffee/ latte machine with complementary drinks. The battery replacement took less time than estimated so the final invoice was adjusted accordingly. I would definitely give them another chance at quoting my next job.

I saw an ad on T.V. from Greg's Automotive in Mishawaka. I'd been there before test driving a…read morevehicle. That was 3 years ago. The stride his company has taken is amazing. Buying the company next door and building a new service area. So, I stopped by a couple of weeks ago and asked about my Mini Cooper. I normally would have to go to Buchanan, MI or Ft Wayne or Indy to have it serviced. Well, fortunately the wonderful service people found a problem which was not relayed to me when I bought it last year. It cost me, but it was worth my peace of mind. They sent me a video of the problem and it worked out great. They definitely know what they are doing. I was impressed. Definitely will go there again.

Neil at Le Valley listened not only to what we wanted but also to what we needed in a vehicle. He…read moreknew advantages and disadvantage of vehicle, taking it from our perspective. He went above and beyond in assisting us in paperwork and after getting the cars. Yes, cars. We were impressed with their honesty, their sense of responsibility, their attention to detail.... so we bought two SUVs, which we both enjoy.

I financed my 2021 Tesla Model Y here and had an absolutely fantastic experience thanks to Tosh…read more From start to finish, she was knowledgeable, patient, and genuinely cared about making the process smooth and stress-free. She took the time to answer all my questions and made sure I felt confident every step of the way. If you're planning to buy a car here, definitely ask for Tosh.. she's amazing and will truly take care of you. Highly recommend!

I wish I could give less than one star. Sold me a Tesla with a known issue, when they couldn't fix…read moreit as promised they offered to trade but for thousands less than I had paid. They also promised it had free charging for life, it doesn't. Sales manager Rick has never once taken my calls, never returned a call, refused to talk to me when I was there in person. I have zero respect for the sales team and ownership of this company. Do not buy from them.

College city motors has my car listed for sale on their site after coming to see it at my house and…read moreusing my photos and information. Scam artisits!!!

It went great I won't ever go anywhere else to get a car THIS IS THE PLACE TO GO! He makes sure the…read moreprocess is as smooth possible and he works with you such 10000/10 coming here!!!

Wanted his truck. He said he was leaving for the day so we couldn't see it. Asked if we had to…read morebring cash and what time he opened in the morning. Headed out early (it's a 2 1/2 hour drive). Texted we were on our way and he said he sold it the day before. What the heck - we wanted to go the day before. If someone showed up the last minute and gave him a deposit over the phone, he should have called us first and asked if we wanted to leave a deposit. Not good customer service to tell us he won't be there for us to see it, then sell it to someone else.

Kia Souls have issues listed below. I brought my Kia in for recall work unrelated to below issues,…read morebut my check engine light was returning codes that related to the below issues and the service tech refused to even acknowledge it or address it unless I was willing to spend $175 and then said I would certainly have to bring it back and that there's probably no way that my Kia falls under these issues. Even though any basic search on Kia engine issues. (I only found out after I purchased a Kia) shows all sorts of engine issues, failures, and fires. The service department seems to want its customers to believe that these Kia engines are great and does not impact your car, even if you have identical indicators to their numerous engine failures. Common Engine Failures & Complaints * Engine replacement due to internal failure: Multiple owners reported engines needing full replacement after knocking noises or sudden loss of power. * Oil consumption & sudden shutdown: Instances where the engine stopped while driving due to low oil or internal wear. * Rod bearing/KSDS issues: Complaints describe rod bearing wear associated with the Knock Sensor Detection System recall, though some customers say the recall did not prevent engine failure. * Check engine and limp mode symptoms: Owners reported limp mode, abnormal noises, and power loss prior to major failures.

I inquired about a vehicle they advertised on their lot. Glenn sent me an info pack. I responded…read morethat I would like to come out after work (the dealership is over an hour away from me) or first thing on a Saturday. I got no response. I then sent an email asking if the vehicle was still available, and if it wasn't let me know. No reply. Sent another email asking about the vehicle, no answer. When Katie finally did get back to me after my fourth request of info, she said it was okay to come in and see the vehicle and test drive. I then got an email from Glenn, the salesperson who said the vehicle is in the shop and not ready (early afternoon). At the end of the day, having set up a time to go in the next day to see the vehicle, I get a text from Katie saying not to come in the next day as the vehicle will still be in the shop. When I had inquired as to why it was in the shop, got no answer. Obviously, a lot wrong with this vehicle they aren't disclosing but asking a premium price for. Wonder why a dealer would advertise a car as being available for sale when it has to be in the shop for days.

What a wonderful experience we had today at this fantastic auto dealership. We drove 90 minutes…read morefor our appointment to test drive a car that my son was interested in. Our sales rep, Olivia was so attentive and knowledgeable. She treated my son with so much respect and was honest about every aspect of the vehicle. The vehicle was everything she told us it was. There was no deception, no run around, she and her dad, and Sergio were all professional. We can't say wnough about the wonderful staff at Omari. My son is so happy with his purchase. If you need a high quality, used car, go here. You will be treated like gold. We were so impressed. Thank you to everyone at Omari.

Since having my newborn, I've been looking for a van to fit our now family of 6. I am so glad I…read morefound my dream van! everything I was looking for and more! had some minor things to work on , but these guys worked with us and now we Get to go shopping as a family again thanks to Omari auto!

The car is great. The service at headers is not great. My title was sent somewhere to an old…read moreaddress. I had to an extra $150 to have it sent to the new address. And when I called to make sure they had the address on file it wasn't updated they said they would put it in my file and hung up on me. They also said that it could be up to eight weeks and there's no time guarantee on when it could be coming. So then I asked could they give me another tag because it was obviously out of date and they said that's illegal soon now I have an illegal car that I have to drive anyway and not because I didn't pay for insurance not because I didn't do everything right but because even when I went to the DMV in Indiana they had no record of this car title being transferred or even where it came from. So now I'm just sitting waiting hoping and wondering if they sent it yet or if I'm going to have to pay another $150. Worst customer service ever.

Update to last review, I purchased a 2007 Chevy Suburban from this lot and less than 6 months later…read morethe transmission went completely out on me while on way to work. I called & spoke to the dealer Justin & he tell me that I can bring it in and he'll diagnose for free but won't do work on it. After further discussion the Owner decided to put a replacement transmission in and I had to pay $600 plus cash to pick up my truck. Fast forward i pay the money to get it back then days later there's another issue I take it back they agree to fix for free it's been 2 weeks no one calls to update me and when I call Justin acts like I don't have a reason to be calling. He eventually told me to pick up a loaner which I did and vehicle was 100% unsafe to drive brakes were to floor. I returned and have heard not a word. This place is definitely a rip off they will get you in something Quick already having the knowledge of the issues. The management team sucks you can't talk to anyone pass Justin which is unprofessiona. The only people that understands how to be professional at Header's is the friendly women at the front desk. I've always made payments on time and often times even early. They're currently holding a truck that is financed to me and I've been paying on it.