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    JP Auto Sales

    1.0 (1 review)
    Open 10:00 am - 7:00 pm

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    8 years ago

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    Automax Of Indiana

    Automax Of Indiana

    (4 reviews)

    I waited a couple weeks after buying my car to write a review, so I have a few miles on it already…read moreincluding a drive to Detroit and back from South Bend. I'm in Indiana/Michigan 2-3 months a year and have always rented so I decided to buy a car to keep here. With that in mind, I wasn't buying my "dream car". I was looking for a car that was specifically reliable and versatile. I settled on a rather gorgeous Audi Q5 Quattro. The buying process was very casual and low pressure. We worked with Melissa and she definitely tailored her sales approach with the needs I mentioned earlier. There were a couple cars I looked at that she definitely advised against knowing my needs. She was honest about the condition and history of the cars, producing their reports to me free of charge. There is a QR code on the front of every car so you can stop and at your leisure produce all of the car details including pricing. I really like this as opposed to other car companies that put you in the position of looking at cars that are out of the range you are willing to spend. I was paying cash and had a very specific budget so was able to parse out only what was in that budget before even working with a sales person. The only reason for not getting 5 stars is that the cars weren't cleaned before selling. I found that a little odd that I opened the glove boxes and found old candy wrappers and receipts. The carpets were dirty in the backseat too with what appeared to be chip crumbs. It's nothing to really balk at, I just found it odd. All things considered I would recommend Automax for a low pressure sales experience and cars that all seem to be gently used high quality cars.

    I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

    Tyler KIA - 2024 Chevrolet Equinox, my new SUV!

    Tyler KIA

    (3 reviews)

    Kia Souls have issues listed below. I brought my Kia in for recall work unrelated to below issues,…read morebut my check engine light was returning codes that related to the below issues and the service tech refused to even acknowledge it or address it unless I was willing to spend $175 and then said I would certainly have to bring it back and that there's probably no way that my Kia falls under these issues. Even though any basic search on Kia engine issues. (I only found out after I purchased a Kia) shows all sorts of engine issues, failures, and fires. The service department seems to want its customers to believe that these Kia engines are great and does not impact your car, even if you have identical indicators to their numerous engine failures. Common Engine Failures & Complaints * Engine replacement due to internal failure: Multiple owners reported engines needing full replacement after knocking noises or sudden loss of power. * Oil consumption & sudden shutdown: Instances where the engine stopped while driving due to low oil or internal wear. * Rod bearing/KSDS issues: Complaints describe rod bearing wear associated with the Knock Sensor Detection System recall, though some customers say the recall did not prevent engine failure. * Check engine and limp mode symptoms: Owners reported limp mode, abnormal noises, and power loss prior to major failures.

    I inquired about a vehicle they advertised on their lot. Glenn sent me an info pack. I responded…read morethat I would like to come out after work (the dealership is over an hour away from me) or first thing on a Saturday. I got no response. I then sent an email asking if the vehicle was still available, and if it wasn't let me know. No reply. Sent another email asking about the vehicle, no answer. When Katie finally did get back to me after my fourth request of info, she said it was okay to come in and see the vehicle and test drive. I then got an email from Glenn, the salesperson who said the vehicle is in the shop and not ready (early afternoon). At the end of the day, having set up a time to go in the next day to see the vehicle, I get a text from Katie saying not to come in the next day as the vehicle will still be in the shop. When I had inquired as to why it was in the shop, got no answer. Obviously, a lot wrong with this vehicle they aren't disclosing but asking a premium price for. Wonder why a dealer would advertise a car as being available for sale when it has to be in the shop for days.

    JP Auto Sales - usedcardealers - Updated May 2026

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