Gene sold me what I thought was a clean titled vehicle. Almost a year later find out it was…read morereported by insurance as a total loss. Not sure how he managed to keep the title clean but none of this was disclosed to me. Possible title washing? My fault for not running a carfax. Buyer beware.

I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

I bought a vehicle from them and an extended warranty. Now not even 2 months later the left control…read morearm needs replaced and warranty doesn't pay for it... just be careful buying a warranty or car from them. On my way home after I bought it the bolt came out of my right side brake.

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

We're traveling across country in our RV and thought we had transmission problems. Our motorhome is…read morebuilt on a Ford chassis so we took it to Jordan Ford. The diagnosis turned out to be a bad catalytic converter. Jordan Ford was very helpful in getting us a new converter And installing it and had us back on the road in just a couple of days. We feel like the service was superior and the pricing Was fair.

We recently went to Jordan Ford and interfaced with Joel, Angie T. and John J…read more We had a fantastic experience. They listened to all of our concerns and addressed them all. There was no pressure and made us out-of-staters feel welcome. They were very straightforward and I did not have that "what did we get ourselves into" feeling after we left. We will be back!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

Appointment was at 7:30 am. I received a call later in the morning requesting my approval for…read morerecommended services. Didn't hear anything else all day. I called for an update at 4pm and couldn't reach a single person to help me. At 4:45 pm I receive a call. All the services THEY RECOMMENDED couldn't be completed so I would have to schedule another appointment. I arrived to pick up my vehicle at 6:04 pm because I had to arrange a ride to the dealership. Service department was completely closed and my keys had not been left at the dealership reception desk like they were supposed to be. After having my car all day, you'd think the service consultant might've told me the department hours so I wouldn't be left without a way to get my vehicle. This place has zero respect for customer time and convenience. This is my third bad experience at this dealership and I will not be going back.

I isolated aux battery from main. all Issues went away, completely. Which proved it was the aux…read morebattery. Bought new batteries and replaced both. Zero issues or glitches since. Aux battery wouldn't charge above 11 volts on bench, so it was definitely the culprit. Still working on getting reimbursed by jeep, via a reimbursement claim (dec 1 2025).

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.