The car is great. The service at headers is not great. My title was sent somewhere to an old…read moreaddress. I had to an extra $150 to have it sent to the new address. And when I called to make sure they had the address on file it wasn't updated they said they would put it in my file and hung up on me. They also said that it could be up to eight weeks and there's no time guarantee on when it could be coming. So then I asked could they give me another tag because it was obviously out of date and they said that's illegal soon now I have an illegal car that I have to drive anyway and not because I didn't pay for insurance not because I didn't do everything right but because even when I went to the DMV in Indiana they had no record of this car title being transferred or even where it came from. So now I'm just sitting waiting hoping and wondering if they sent it yet or if I'm going to have to pay another $150. Worst customer service ever.

Bought car almost 2 months ago got paper plate good for 45 days. I called the Thusday before…read moreexpired on Sunday the lady I spoke with was Very rude said Nothing they can do till it expires...wow ok she hangs up with out a thank you for calling have nice day. Now it's Friday she calls tell me title is in mail. Now its Sunday plate expired I call ask for renewal she said no be illegal because title in mail said call back Monday. I check mail no title I call again rude again no can't get renewal title in mail in Fort Wayne. Tuesday no title in mail. I call ask speak to general manager he listens than said hang on going check see what's going on and then the rude lady back on said still in fort Wayne 2 days now and said call back tomorrow speak to manager. So tomorrow be 4 days with expired paper plate and just getting passed around with no results. I would highly recommend to shop around elsewhere just Bad business on their end

I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

I bought a vehicle from them and an extended warranty. Now not even 2 months later the left control…read morearm needs replaced and warranty doesn't pay for it... just be careful buying a warranty or car from them. On my way home after I bought it the bolt came out of my right side brake.

Dont waste your time or money. In my opinion, they are very dishonest!…read moreBEWARE !! The vehicle i purchased had major problems that i think Alen knew about. I had to put an additional $3500 into my car to keep it on the road ! Steer clear of Cars2you !

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

I can attest to all the glowing comments I have heard about Jordan Ford! When my husband and I…read moremoved to South Bend five years ago, we purchased a Ford Edge from Jordan Ford upon the recommendation of family members and friends here, and we were never sorry. Now, after the death of my husband, I decided it was time to downsize and purchase a new vehicle. Because of past experiences, I never thought of looking anyplace other than Jordan. The day I walked in to "look around," I met Dave Rose and the rest is history! I instantly knew I was in good hands. Dave was friendly, professional and very knowledgeable. He answered all my questions without ever making me feel pressured in any way. We went for a test drive, and the next day I took possession of my new Ford Ecosport! My experiences with Paul Hodge in finance and Ayden Richer, the delivery specialist, were very helpful and most pleasant. I would highly recommend Jordan Ford without reservation!

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

I'll just tell you my experience, and you be the Judge. I was looking for a specific car via Auto…read moreTrader, and found one at Image Motors. I submitted a email request for info...No response. Auto Trader Follows up with a "Were you contacted" email, I responded "No" and a 2nd email was sent with no response. I then stopped by the Lot, and spoke to sales Rep "Ethan". reviewed car, made an offer. He Promised to review with Manager and call back, but did not. I called to follow up and received another excuse. Then emailed AGAIN! NO REPLY! Then stopped AGAIN, spoke with Rep. "Jonny", reviewed car, made offer and asked for Carfax and Call-back. He promised to supply but AGAIN did not. After a few days I called Jonny, we discussed Car (AGAIN) agreed on Price, based on my receipt of Carfax. (Verbal Contract) I have since called multiple times left voice mails with no call backs! THIS DEALERSHIP IS OBVIOUSLY FOCUSED ON SOMETHING OTHER THEN SELLING CARS! #MoneyLaundering??

From the owner: Good Credit- Bad Credit - No Credit - We have lenders for every situation! Image Motors has held an…read moreA+ Rating with the Better Business Bureau for over 10 Years and we consistently stand behind the vehicles we sell. We are not looking for the "quick sale" or the "quick dollar"; rather, we choose to create a buying experience that is relaxed, transparent and enjoyable. In other words, an experience that leaves our clients anxious to come back for their next vehicle.

I went to drivetime and got a great deal on a new model vehicle that I wanted…read more. They have great service and did not hassle me. There was no stress involved.. I'm walking out blessed and I can celebrate with my family Thankyou so much

This place is just awesome! By far the best car buying…read moreexperience in my entire life!! They had lots to choose from and then said if we didn't see what we wanted they could let us look at 31 other lots!! Like who else does that?! The employees are super laid back and don't jump on you when you first pull in like, how other car lots all dice for the hood of your car and the last man still hanging on gets to be your salesman. No, this place is different! The financing was super easy and a down payment WAS REQUIRED for our situation and we figured as much but it was so small I almost wondered why they bothered with asking for it. They got us all signed and out the door in no time. The cars are clean, nice and taken well care of. I just can't get over how easy the whole process was. We couldn't be happier!

Bought a vehicle from them took it to mechanic and it was deemed unsafe to drive. It was the…read morevehicle the dealer was driving. Don't buy from here save yourself the time and money.

Bought a vehicle PLUS the bumper to bumper warranty the salesman promoted. I understand the…read morevehicle was sold as-is.. but the dealer wouldnt help with the insurance he sold me.. after 1 day the engine failed. The insurance denied the claim stating that it was a "pre-existing condition" and there are "missing miles" STAY AWAY FROM THIS DEALERSHIP!!

Same issue and all the other reviews!!!! drove the car about 2 weeks and just like the other…read morereviews car broke down, needs a new engine. The owner was "out of town" and won't return calls. HORRIBLE HORRIBLE BUSINESS!

A great lot and shop run by good people. We bought an F-150 a couple months ago and couldn't be…read morehappier! We will definitely be back, and I highly recommend you check this dealer out. My wife and I were both very impressed with their commitment to us as customers.

From the owner: Combining the incredible quality and reputation of the NAPA brand with the high standard in…read morecustomer care of a hometown business, The Car Place is the shop you've been searching for. We're a full-service maintenance and repair shop serving the Granger area since 1978. We provide tire services, scheduled maintenance, Jeep repairs and modifications, used vehicle sales, and more, backed by our nationwide 24-month/24,000-mile warranty. Our ASE Certified technicians and staff only recommend services that are necessary to keep your car running properly, communicated with full transparency and integrity. Give us a call or stop in today!