I brought along the whole family and wife in hopes to get a dependable vehicle, and wound up…read moregetting much, much more. Please I urge you if you have never met a car salesman this is no sales guy. We didn't know what to expect he not only worked with us but was very patient and caring. The Nissan we got was great my wife and I loved it, was fully loaded and we drove off the same day, he even looked at the car we were in and told us exactly what was wrong with the engine (saving us thousands). TP had us smiling from start to finish, truly we gained a friend.

Joe Hartman went above and beyond. He was very patient and helpful throughout the entire process…read more He helped us more than we ever expected. He was able to give us exactly what we wanted without completely breaking our bank. I highly recommend asking for him! Great guy to do your business with.

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Took our vehicle in, explained what it was doing even gave the code. After no updates for 2 days I…read morecalled to be told I needed a new transmission. The transmission is solid and still under warranty and had it double checked at another shop. the original issue was never resolved, discussed or even looked at. The man I spoke with, Gary obviously was more interested in getting $7800 to rebuild a transmission that has zero issues. I would not recommend them at all.

Take your car somewhere else. Took my Silverado to replace glow plugs, but they want to charge $127…read morefor diagnosing the check engine light. I got that at advance auto parts free of charge. I did agree to pay them for diagnosis. Next day the " front guy" of this country. Called and said it's a sensor fault ,not the glow plugs. After replacing the sensor he called and told me to take my truck to the dealer to have it fixed. When I picked up my truck the engine was running rough and loud. Check engine still on, oil pressure gage not working, Def sensor not working , cooling fan running at high speed at 40 degrees temp. The engine was so lout you couldn't talk and hear each other next to the car. They were telling me is normal. I went to auto zone for a free diagnosing and other codes popped out. Like a Christmas tree. Went back to tell Gery, the front man. He basically told me to Go F.. my self. After I drove away, 2 miles later my engine end up in a " limp mode" . Had yo tow my truck to the dealer. They found out a bunch of fried circuits. It's been a week yet and they are still working on it. I've seen comments of being honest and knowledge. Forget about it. They are ripping you off with the diagnosis and were is the knowledge?

My college student had her car towed there in Oct d/t noise when in motion that started suddenly…read moretoward the end of a 5h drive. We were told it was the engine and would cost thousands of dollars to repair. The car was there for a week while we, out of state parents, were deciding how to proceed. We decided to tow it back to Ohio and were hit with surprise storage fees that had not been disclosed (The car was towed there... So they may have a sign posted, but storage fees x4 days were never disclosed via written or verbal communication). Back in Ohio, we had the car checked out by a trusted mechanic (who we would've used to repair the engine if that had been his recommendation). It is not the engine. It was loose lug nuts on a tire. At best this is incompetence. At worst, they are criminally ripping people off.

Andrew is a really great mechanic he's honest and will tell you when you don't really need the work…read moredone to you're vehicle, but when you do it's really affordable. I had him do a tune up on my very old used junker that ran terribly and you could really feel and hear the difference. His business is one of the gems of Buchanan like lowery's Andrew brings incredible value to this town and while he's in business and we are in the area my family will have all of our vehicle work done at AutoMotion complete car care!

I decided to come here to get my installation of my 2 amps in my 2015 Jeep Renegade. Tim did a…read moregreat job. He was patient and was a perfectionist when it came to the details of wiring my amps. He also was cautious when working around my vehicle as to not scratch the paint. Seems minor but not a lot of people are this careful. I highly recommend Tim and trust his expertise. I will be back for future mods.

Since the 80's I've been installing my own equipment in vehicles but decided this time around I…read moredidn't want to deal with the difficulties involved in adding my Alpine subwoofer and amp to the 16 speaker Bose setup in my new Infiniti. I stopped by T&J Car Audio to ask about scheduling and was surprised that they could get me in the same day. As I suspected, it turned into a real job even for them due to the way the battery compartment is isolated and the fact that the new Bose systems have so many quirks. It ended up consuming the rest of their day but it's exactly as I wanted and at a price that made me feel guilty. I've already lined up another vehicle for them to do. Don't get any mobile electronics done without checking here first.