Highly recommend! Service oriented, customer service friendly, attentive, does not try to "upsell",…read moreHONEST - transparent. This shop is a ministry from the individuals working there to their mission to the community. Unique! New Heights also uses all their profits to help the community by subsidizing repairs and make low-cost vehicles an option for under resourced families. You have my support!! (They've even been named "best" auto repair shop by local paper - which is consumer votes results).

New Heights is great! Great people you can trust! Highly recommend taking your vehicle here!read more

Thorough assessment of my car as I heard a "funny noise". Got me in, checked everything out, gave…read moreme a complete rundown and saw nothing needing repair. Appreciate the honesty and integrity. Worth the cost any day!

This place exceeds expectations regarding quality and efficiency. Im from out of town and needed my…read morewindshield wiper transmission replaced quickly and these guys were able to get it done in under an hour of total wait/labor time. Very friendly staff, easiest 5 stars around.

Nothing short of outstanding! My car had an issue that I did not let them know about during a…read morerecent oil change. They identified it and gave me a very honest and fair estimate. Several other shops have looked at my car and not found this issue. Very honest and professional

I own a 2003 Mercedes and do not trust it to just anyone. I read your reviews when we moved here…read moreand wanted to get her ready for the summer These guys really seem to know their "stuff" and are very friendly and helpful. I am glad to reinforce their good reviews with my own Thank you

I cannot say enough good things about Honest Jim and his crew at Great Lakes. They are honest,…read moretrustworthy, forthright and amazingly good at what they do. Jim will tell you the good and the bad news. He'll give you a price and then they do an amazing job. They do not do any work until you approve it. I've never known them to recommend anything that wasn't necessary or pertinent. He may make a suggestion or recommendation but ultimately he refers to you. I don't and won't go anywhere else.

Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

great job finally a shop with honest prices I was quoted book rate but final price came in…read morehundreds less

Found ourself in quite the predicament. Called our usual garage, 2 weeks wait. Their referral…read moregarage was the same wait and sent us here. The team got us in within the same day. Our truck's window automation broke and it was stuck down. We needed a power window regulator assembly and we made it one night without rain; I was dreading a second. Truck went in at 10am and we picked it up at 5pm. Stellar service! Very happy! Will return!!

Buyer beware!! There are red flags all over this business if you are willing to look for them…read more I've had them do numerous jobs from oil changes and battery swaps, to diagnostic work (good luck), to system flushes, and the takeaway is always the same. This business does not care about your personal property, nor do they care about getting the job done right. They fall short in very simple/basic business practices - If you want updates on the service being provided, its on you to check in; they call you to pick your car up minutes before closing; they didn't know the battery of my car was located under the seat (for a foreign auto mechanic?); the list goes on and on. Scanning the reviews, you can begin to see this is an on-going issue. Recently over the last three months (and three separate diagnostic attempts), I was charged $2500 to fix a temperature sensor - after the third attempt, they instructed me to go to the dealer as they had neither the tools, nor the knowledge to do the work needed. The mechanic basically misdiagnosed the issue from the beginning. Now, they've washed their hands of the situation but not before gladly accepting the money. Mind you by the third attempt, there was zero urgency to get my car in and fixed. I was told I would have to wait a minimum of two weeks before anyone could re-diagnose the issue. (great business practice btw) At the end of the day, this was a stupidity tax on myself for not seeing the red flags and not reading the reviews before hand. Simple procedures should be fine here, but anything serious - I would avoid like the plague.

I bought a used Volvo station wagon. I called around to local mechanics to put a new timing belt…read moreon my car. Autobahn gave me a good price and even put in a used coolant overflow tank that I bought off eBay. I was impressed and they were quick. But this shop messed up the powered steering hose. The car never leaked fluids until this shop fixed the car. Now I put $8 in power steering fluid every week and it promptly leaks out all over the garage. I did take it back in to the shop to have them fix it. They did not charge me for the repair, but they also did not fix the hose. It still leaks. Also before I took my car into this shop the air conditioner worked. Now it doesn't. I can only imagine how much this is going to cost. Thank you guys for effing up my used car. The repair was affordable, but it seems you did $3000 worth of damage to my car. If you are in the market for a mechanic that does more damage to your car than they repair then Autobahn Imports in St Joseph, MI is the shop for you. Oh, there is more. I asked them to flush the transmission and I don't know if they did it. The transmission still slips and when I picked the car up the check transmission light was still on the instrument panel.

Took my car in to them to have the AC system serviced, and they damaged my serpentine belt…read moretensioner bolt while replacing the belt and AC compressor. There is obvious evidence of someone wrenching/over torqueing the mounting bolt (as the head was partially rounded), which lead to a stress failure. About a month after the AC service, the tensioner bolt snapped due to the torqueing, and left my car inoperable. When confronted, they claimed "we don't round over bolts here" and that it was fairly common for those bolts to "just break". When I pressed that they were the only shop to ever service my car, and it had to have been them doing something that caused the damage, the owner told me "I'm not going to argue with you. If you've got a problem, take it somewhere else". A hardened mounting bolt doesn't just randomly snap unless it is corroded (which it isn't), or a massive amount of extra stress was suddenly applied to it, like someone wrenching on it. I would've expected some cooperation at least, or for them to offer to at least take a look at what may have happened, but they just defaulted straight away to being fully defensive and standoffish. Customer service is definitely not their specialty. Had I saw some of the other fairly negative reviews, I would have never risked my car by taking it to Hardin's......... Be warned, they are definitely not worth your business.....

They were able to diagnose a battery problem that another shop had missed. They explained my…read moreoptions well and repaired everything within a few hours. He even came to the house to pick it up and drop it off since we were so close. We had a great experience and will be back!

Wow. Damon's saved us. We had a leak in our tire, on a road trip. . They fixed it very quickly and…read morewe were back on the road. And they were a delight to talk to.

This place has been closed for years. Was good, but no car service here now. It is a wine bar.read more

I went there, even though they're not a body shop they agreed to look at my problem. It was my 2003…read more500 SL. A back trim piece kept falling off and I knew I was doing something wrong They took the time to look show me what the problem was and how to repair, but I need to get the part. They were very kind, and the young lady was exceptional I would highly recommend them for their kindness. Oh and yes they didn't even charge me. I'll be back

Be cautious if Pro Muffler & Brake asks you to purchase the parts for a repair…read more I paid them to replace a special-order bushing on my 4x4 pickup. They asked me to obtain the parts myself, as they had done during an earlier repair. After the work was completed, the new seal leaked. When I returned, they said they would charge me additional labor to correct the problem because I had supplied the parts. Their signed warranty states, "We will honor work that we have performed, and there are no exceptions." I understand that a shop may not warranty a customer-supplied part, but that limitation should have been clearly explained before the work was authorized--not after a problem appeared. I now have to pay another shop to determine whether the seal was improperly seated, the housing was damaged, the supplied part was defective, or something else caused the leak. My advice: insist that this shop obtain the required parts itself, and get the parts-and-labor warranty terms in writing before approving any repair.

Very nice spacious very clean shop. My first time here and went in because my steering wheel was a…read morelittle off center. They gave me a great four wheel alignment at a fair price and had me back on the road in less than an hour. Very nice helpful informative staff. I would recommend it and wish I would have found it sooner

I had just completed a long and unexpected rebuild of my rear driver side suspension on my 2011…read moreRAV4 only days before Thanksgiving. I didn't think any shop would be able to get me in for an alignment before I needed to travel for the holiday. I called M&W at a friend's recommendation and they got me an appointment for later that day. They called me back around 90 minutes after dropping my truck off and said it was finished! Everyone I dealt with was friendly and informative, and the work they did was fairly priced and solid! Aaron even texted me to ask how things were going after I'd had a couple days to drive around. They've got a new returning customer with me!