Bought a vehicle from them took it to mechanic and it was deemed unsafe to drive. It was the…read morevehicle the dealer was driving. Don't buy from here save yourself the time and money.

We recently went to Jordan Ford and interfaced with Joel, Angie T. and John J…read more We had a fantastic experience. They listened to all of our concerns and addressed them all. There was no pressure and made us out-of-staters feel welcome. They were very straightforward and I did not have that "what did we get ourselves into" feeling after we left. We will be back!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

Review of "Jordan Automotive Group" and "Mike Gaffney" 7/28/2018…read more While this review is of the "Jordan Automotive Group", I should start with the experience I had that led me to "Jordan". At 24, I am a first time car buyer. I do not have a deep credit history, and was nervous about qualifying for my first "sizable loan". I was working with another big dealership (who I will leave nameless for the review), and they shared that the only option available to someone in my situation was a program with a 25% interest rate. The cars in the program were all extremely rough, and it was depressing all together. I shared that I did not want to buy a car with a 25% interest rate, and the financer attempted to bully me into it. He also said that I would not find a better rate anywhere else. He suggested I go "shop other dealerships" and I will eventually be crawling back to him. I took his advice, and gave Jordan Automotive a call. Mike Gaffney answered that call, and from the second he answered, I knew I was in good hands. When Mike said he would work for me, to find the best deal available, he meant it. Within 24 hours, I received a call from Jordan letting me know that a financial institution would be contacting me shortly (they called within the hour). I was approved for financing to buy a "good" car, at a rate of 6.14%. Something, that just a day or so earlier, I was told was impossible. If that's true, I guess you can say Jordan made the impossible happen. At the end of the day, if you're in the market to buy a vehicle, or even browsing, give Mike a call, and see what Jordan can do for you.

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

We're traveling across country in our RV and thought we had transmission problems. Our motorhome is…read morebuilt on a Ford chassis so we took it to Jordan Ford. The diagnosis turned out to be a bad catalytic converter. Jordan Ford was very helpful in getting us a new converter And installing it and had us back on the road in just a couple of days. We feel like the service was superior and the pricing Was fair.

My trusted mechanic towed my car to this place with specific instructions as to what he needed. It…read morewas obvious to me that my guy relies on this business and refers when a computer diagnostic is helpful. No problem- I prefer this to guesswork and back/forth trips to figure it out. The owner (?) or someone who appeared to control the phone and customer interactions was a crabby jerk! He ignored my mechanic instructions and launched into a more expensive full diagnostic. Really? He made zero attempt to communicate with me which meant I had to call several times for a status update. Does he really think I want to be THAT person? Ultimately we got the answer we needed, one of a short list my mechanic suspected. The fix from him was apologetic and heavily discounted whereas I paid over $400 for days of hassle from this place! My mechanic is likely to purchase his own equipment because this guy is so difficult to deal with.

I can not agree more with the reviewer that paid big bucks for absolutely nothing. These f-ing…read morecockroaches/ leeches serve no human purpose other than taking your money and sending you on your way. I had the exact same experience. Had my car for two or three days and could come up with no clue about what was wrong with it. Told me it would cost me possibly two grand to fix a simple problem with the air-conditioner not working. Wound up taking it to the dealer to fix the problem for the money they charge me for telling me that they could do nothing with it. These pieces of human excrement should not even be in business. Professional diagnostics? Ha, don't make me laugh

There has been a steady decline in customer service since the changes in ownership. Very limited…read moreinventory and they require a deposit of 2500.00 before they will search for a vehicle from other dealers. Lexus is a great product, but this dealership appears to be out of touch with the luxury brand that is Lexus. It is probably because of the owner is a large company with policies that don't work in this market.

Purchased a pre owned vehicle on Christmas Eve, by March it was discovered that their negligence…read morewhile servicing the vehicle caused over $6,300 in damage. The vehicle was parked from the day we bought it until late January. It had to go to another shop to be repaired. Jordan refuses to stand behind the vehicle. We are done fighting with them. I would warn anyone from doing business with them. They are NOT customer focused, they only care to make the sale. It's a buyer beware for sure.

"They sold my friend, who is a hardworking mom, a car with undisclosed electrical problems. She…read morehadn't even had the car for 30 days when the issues started. When she returned to address the problem, the staff was extremely unprofessional--the man told her to 'shut up' and said they were not paying for anything. They refused to help and had a very nasty attitude. Based on this experience, I would not recommend this dealership to anyone."

I've never had such a terrible experience with a car service place in my life! I made an…read moreappointment for a diagnostic -- which usually means you're going to look at the car, right? Not just let it sit there all day. I dropped my car off at 9 AM on Friday. No "hello," no "good morning" -- just cold energy from the start. When they asked what was wrong with my car, I even brought a paper from another mechanic to help. But guess what? I waited all day with zero updates, only for them to call and basically repeat what the other mechanic already told me. They never even touched my car that day. I had to make another appointment because they didn't do anything the first time -- even though they told me to bring it in. This is the only place I could take my car to, so I paid the $200 for a diagnostic, only to be told it would cost $20,000 to fix! Seriously? My car was $20K brand new, and I only have $1K left to pay it off. Why would I buy a new car when I'm almost done paying this one off? They quoted me $13K just for parts -- but I found the exact same parts elsewhere for under $1,500. And a mechanic who will install them for way less than they were charging. Miss Chelle even told me, "Yeah, I knew you were going to have a heart attack after seeing this -- it's time for a new car." No, it's time for people to stop getting scammed. This place is unprofessional, overpriced, and completely lacking in customer care. Thankfully, I found someone else to do the job right -- for a fraction of the price. Don't fall for the hype. You deserve better service and honest pricing.

After hearing some good recommendations, I called regarding a battery replacement in my 5 year old…read morecar. The counter man gave me a written quote which was competitive. The building looked new. The repair bays were neat and orderly, the waiting room was clean with TV and a very fancy coffee/ latte machine with complementary drinks. The battery replacement took less time than estimated so the final invoice was adjusted accordingly. I would definitely give them another chance at quoting my next job.

I saw an ad on T.V. from Greg's Automotive in Mishawaka. I'd been there before test driving a…read morevehicle. That was 3 years ago. The stride his company has taken is amazing. Buying the company next door and building a new service area. So, I stopped by a couple of weeks ago and asked about my Mini Cooper. I normally would have to go to Buchanan, MI or Ft Wayne or Indy to have it serviced. Well, fortunately the wonderful service people found a problem which was not relayed to me when I bought it last year. It cost me, but it was worth my peace of mind. They sent me a video of the problem and it worked out great. They definitely know what they are doing. I was impressed. Definitely will go there again.