Following the very positive Yelp reviews, I contacted Christian to set up my ISP. He was great on…read morethe phone and said he would send an email with the details we discussed, and we set an appointment for installation. After the email failed to arrive,I called on 3 occasions to ask the status, left messages, but never heard back. Needless to say, on "installation day," I wasted 4 hours waiting for the service person to come by. Hopefully, I was just the unlucky one. Lost no money, but wasted time and it was a pretty big inconvenience. I hope you have better luck!

My husband and I had been using T Mobile hotspot for internet, but streaming tv shows and movies…read moreused too much data to continue to do that. We REALLY didn't want to deal with Comcast, our only option. Christian set us up with Comcast and delivered a modem at a very fair price. No charge for his services. Highly recommended.

Amazing guys! I switched from Comcast (I know, the bar was low) and could not be happier! They…read morewere super fast (1 day) with free connection and very low device rent... they even give me an amazon link to buy the same wifi router they use if I wanted to save money. Their speeds and rates are unparallel. No bandwidth throttling etc. They also installed a powered antenna on my apartment's roof (I live in hillsboro, or) so I got crisp HD local tv channels for free.

I had a very bad experience with this DSI internet service…read more As of now after a month, DSI could not fixed the problem that keeping me login to the internet every day. Service person came to my place three times and can't resolve the issue. There was a weekend that I lost all of my work and productivity. Good luck with you if you don't have the problem like me. I'm canceling this DSI internet and go with better internet provider.

I am new to Clear, so in fairness, I haven't had too much time for problems. That said, I was a…read moreComcast customer for over 6 years. Everyday I had to reset my wireless internet and had to deal with buffering and loading while trying to stream movies or tv. When I would call customer service for help I would have to deal with a runaround and people telling me that they refused to help. It wasn't until I cancelled my service with Comcast that they offered to come out and fix the issue. Too little, too late. I switched to Clear because I am sick of paying Comcast too much money for low quality internet and customer service. I spoke with a Clear salesperson to have a few questions answered and he was incredibly friendly, knowledgeable and helpful. I received my wireless modem in the mail and was able to set up my internet in about 2 1/2 minutes and it works great. So far, I have not had service interruptions or had to deal with slow buffering speeds. I keep the modem in the window and I do live downtown so that may help. If i continue to get the quality internet I'm getting now then Comcast will never get my business again.

Ok, I am also a former Comcast customer. Let me just say that my experience with Comcast was so…read morehorrific that I was driven--by sheer determination of never giving them another red cent--to seek an alternative. Happily, I stumbled onto Clear 4G Wireless service. I am sure, like any wireless, that it does not work for all people in all locations, but I have had Clear for six months, and these have been six months with a lack of service calls, lack of billing errors, lack of surprise charges and new fees, etc. I have been thrilled with my cord cutting experience, and I will never go back to Comcast. The added upside is that my family watches less tv, and we have an extra $100+ dollars a month for entertainment.

The service at this store with the manager is beyond words!…read more Was told Pokémon cards are "ONE PER PERSON" came back with my daughter who has NEVER MADE A POKÉMON PURCHASE AT ANY BEST BUY EVER!!!! And they made the 13 year old wait for 20 minutes... while the employees head to the back room to talk... come back out and told her it's now "ONE PER HOUSEHOLD" so they won't sell her any!! What kind of Company are you running where employees can change their sales policy based on their in the moment feelings?! I would like to get this investigated! Why?! No management, no policy! For a family who makes purchases at Best Buy other than little things here and there! We have purchased TV's laptop, AirPods, Machine Washers. I will NEVER make another purchase here! Ridiculous to turn à 13 year old girl away!! Employees were RUDE, speaking to us in a disrespectful manner! Management needs to look into this!

Bought online for in store pickup on 2/14. Fast and easy-peasy. Wandered around the store for a…read morewhile after, fairly sparse selection in certain items (unfortunately that's likely due to a much larger systemic issue related to homelessness/theft/drug use in cities). Got a solid deal on a laptop during Presidents' Day weekend sales but I think, in general, you're paying top prices at Best Buy chains. All the staff were friendly and said hello/goodbye or offered help on sales floor. Staff attitudes are a huge deal and these guys seemed worth keeping!

What should have been a routine phone upgrade turned into a devastating experience due to poor…read moremanagement and complete lack of accountability. I came in on a Thursday to transfer data from my old phone to a new one. Diana, the employee who initially helped me, was kind and genuinely tried to assist. A coworker even called me later that evening with an update after Diana had left. At that point, I still felt hopeful. Everything fell apart when the situation was handed off to the store manager. When I returned the next morning, the manager had no idea who I was or what had been going on. Despite me calmly explaining the situation and how critical my data was, he was dismissive, condescending, and clearly uninterested in helping. I was told nothing could be done. Canceling the transaction would take hours and would cost me a $50 restocking fee. Pressed for time and needing to return to Lincoln City, I felt forced to proceed based on his assurance that once an update was initiated, everything from my old phone would appear on the new one. I explicitly begged him not to erase my old phone until I could confirm the transfer was complete. He told me that was "not possible." It turns out my cloud backup only went through 2020. I lost the last five years of my life: irreplaceable photos of friends and family members who have since passed, critical text messages for my vacation rental business, and important documents saved on my phone. All gone. This loss is permanent. It was completely avoidable. And it was made worse by a manager who showed zero empathy, professionalism, or care. I am sharing this so others understand the risk. If your data matters to you--especially photos and business information--do not assume it will be handled responsibly here. One careless decision can cost you years you can never get back.

Worst company EVER. I just cancelled my service because they are the worst company EVER. And I am…read moregoing to just use streaming services moving forward. The employees were nice, but the company SUCKS. Good luck everyone.

Brian did a great job - good installation, friendly too. TVs were mounted onto stone fireplaces so…read moreI was concerned about the TVs being well attached to the wall- Brian made sure of that!

Brian and Donnie just left my home after completing an incredible home theater install, exceeding…read moremy expectations. Brian was responsive to my request, provided a very competitive quote and delivered through his performance. I'm very pleased with their work and will be using them again in the future.

Ordered Internet service twice. The first time the technician never showed up. I waited all day and…read morereceived a message saying I was not home. I reorder service AGAIN, and guess what? The technician never showed. Good luck with customer service... they're exceptionally rude and don't comprehend what you're saying.

Do Not Use This Company! They set up my internet and everything was working fine - then it just…read morestopped. When I reached out they said there was an internal error and someone turned off my internet!? What??? I asked them to turn it back on. They then made me wait over a week to send someone back out to "turn it on" - We still did not have working internet. This company is by far the worse company I've ever worked with. My other home I've had AT&T for 10 years and never had an issue... Barely had Centurylink for 6 months. I cancelled and going with Mediacom that just came into the neighborhood.