"Peace of mind" is the best term I can describe my experience with IT Group NW. I have worked with…read moreIT Group NW for the past 17 years through my current employer and cannot imagine not having them only a phone call away. They are super reliable and have always had the expertise to solve any problem I have had. They provide my company with the strategic direction we've needed for our evolving IT needs and with the ever-changing technology available.

We have been incredibly happy with the service provided by IT Group NW. From onboarding to now a…read moreyear later, they have been fantastic. Our team of 25 people has no trouble calling or submitting tickets to get assistance when we need help. In addition to regular monthly maintenance and security they've helped us with: - Upgrading our ancient phone system to a VOIP option including setting up the desktop and mobile apps for it as well as the physical new phones. - Switching from Comcast to fiber internet with minimal downtime. - Upgrading our server also with minimal downtime. - Identifying network drive space eaters (enormous files taking up all the available space) that we can remove. They've given great recommendations to improve efficiencies within our office. As a business owner it is crucial to be able to trust the suggestions from IT. I know that when they tell me to do something that I truly need it and they're aware of the cost constraints involved. I never feel like I am being upsold. Their support team is very responsive, and our team gets solutions for any issues we have right away. From software updates to operating system updates, they handle everything so timely and completely. It feels like I have a team that genuinely cares about getting my business in optimal IT shape. They are proactive about identifying pain points and potential improvements. I have no complaints and am so happy to have gotten to work with them. I highly recommend IT Group NW to any businesses needing IT support.

Herman and Craig are amazing guys... They run probably what is the last human-centered Internet…read moreservice and email service in the Portland Oregon area. If you call them, you will get an actual human being in the same city... Portland. They do not farm out their Tech Support to giant phone banks overseas. I have to admit I didn't realize email was so complex until I started calling Craig at 8Vanet... I've learned a lot about email and how it works, and webmail also.

This provider is exemplary. Their customer service is amazing with quick response times and…read moreclearly explained answers. If you have been frustrated with internet communication services, just try Hevanet and you will find out how things should be done. I do not work for them, but continue to be impressed with their quality of service after many years contracting with them.

I took my laptop to them and they couldn't fix it. Majorly kicking myself for not taking my laptop…read moreto them in the first place even if they still couldn't fix it because I would have saved money and the customer service is better than where I first went. For as long as I live in the area and maybe even if I move states or countries I'm gonna return to them for computer support.

NO NEW RESIDENTIAL CUSTOMERS…read more Not a review so much as a comment: I just called to see if I could get some help with upgrading my Mac to add needed memory. The voicemail states that the business is no longer supporting new residential customers (only existing residential customers with support plans). I very much appreciated the clear message so I didn't waste time leaving a voicemail and waiting on a return call. Now back to Yelp to try and find someone else.

Oh my gosh. Jeremy is a gift. He was SO HELPFUL…read more We called him on Monday and he was able to come out on Tuesday morning. He was a few minutes late, which wasn't a big deal at all, especially since he called and let us know he was running late. He set up my employer's new computer for her, and helped transfer all the old files and he installed all the programs we would need. He was also incredibly helpful the day after the install, when we were having trouble finding some programs. He had us log in to his online IT help account, and took care of our problems remotely. I would 100% recommend Jeremy and CloudMinders to anyone else with computer problems.

Dependable, worth every penny. One less thing I have to worry about. Appreciate Jeremy and his…read moreteam!

I have been a customer of Nicks for over a year now and he is by far the BEST Computer/Network guy…read moreI have worked with! I own a ROCKING High Tech Auto Repair shop and we have a lot of demands for our computers, and our high tech diagnostic Equipment, and they MUST be up and running at all times! This is a TALL order and I have to say that whenever we do run into a "glitch", Nick and or Joey his hard working team member are just a phone call away and quickly get the problems fixed. On top of this, they really know there stuff when it comes to keeping my information secure and our computer clean of the many viruses out there. So if your looking for a Hard Working Knowledgeable Computer/Network team, I highly recommend Nick and Joey! Dr Rob The Car Doctor over and out...

L Technology Group Takes care of all my IT needs wether it be my home computers or my office…read morecomputers they have a solution that fits my budget. They also built my Websites for Both my companies. I do not know where i would be without them.. I highly recommend them to anyone needing help or services... Joseph Cannon CEO World Of Rv Parts

I needed a dc jack repaired on my computer. The gentleman that helped me was very thorough and I…read morewas able to get same day service. He even stayed late to make sure I wasn't without my laptop. We communicated via text and call throughout the while process. He found some other issues, took care of the obvious ones and at the last minute found another problem. Said I could take it cause he replaced what I asked or I could leave till the next day and he will troubleshoot and fix. I asked how much extra and he said it would be within the quoted amount he originally gave me. Which was high until I figured out why he quoted me that. To cover any incidentals. So in the end I paid the high end of the quote but my computer is not only working but it feels like it is faster. Maybe that is just me though. We already talked about a hdd to sdd upgrade to be done in the next few months. The prices are very reasonable and I will be returning in the future.

Jim is a consummate professional who will go the extra mile without being asked. He is the epitome…read moreof customer service and definitely a subject manner expert in the computer field. His prices are competitive but fair however to be honest with the service he gives I'd be willing to pay a little more because of the experience. Thanks Jim!

Amazing guys! I switched from Comcast (I know, the bar was low) and could not be happier! They…read morewere super fast (1 day) with free connection and very low device rent... they even give me an amazon link to buy the same wifi router they use if I wanted to save money. Their speeds and rates are unparallel. No bandwidth throttling etc. They also installed a powered antenna on my apartment's roof (I live in hillsboro, or) so I got crisp HD local tv channels for free.

I had a very bad experience with this DSI internet service…read more As of now after a month, DSI could not fixed the problem that keeping me login to the internet every day. Service person came to my place three times and can't resolve the issue. There was a weekend that I lost all of my work and productivity. Good luck with you if you don't have the problem like me. I'm canceling this DSI internet and go with better internet provider.

Great experience having my daughter's laptop repaired ahead of promised schedule and on budget just…read morein time for her CCC classes' finals! Highly recommend this business!

I read Bill's website and his reviews, my initial impression was it's too good to be true! I…read moredecided to give him a call. I am very happy I did! He has fixed several things on my business computers. I have had him work on my printers and scanner. He is getting a lot of my computer tasks completed. Bill is very knowledgeable, patient and professional. I will continue to use his sevices and I highly recommend him!