We could not operate our business without the folks at this fine business. They provide security…read moreand fire alarm services and have been especially indispensable this past year. Besides the great customer service they provide (like delivering needed passkey cards the same day as the phone call), they are very patient and kind in teaching the ins and outs about how to operate their systems to those of us less than technologically adept. They're also great to deal with when they work onsite. Another thing I like is their very straightforward website without a lot of unneeded pages and no baloney or pretentiousness. They say what they do, and once engaged to help, they do what they say they do. I don't know about you, but so often I get lost searching through a website for information I need and get very frustrated in that endeavor. I also very much appreciate their family-based business approach, which when you think about it is the backbone of American business. If you need help with fire and/or security systems, I suggest you call Action Technology Systems. They'll do right by you.

The alarm in the lobby of my loft building has gone off sporadically in the evenings for 3 years…read morenow. Action Technologies has continuously not proactively addressed these alarms although they are supposedly monitoring them, nor have they figured out the cause. Their constant response, after days or weeks of waiting, is that they are unsure if it's them or the phone company and yet Even after 3 years they do not coordinate with the phone company to get this figured out. Again this has gone on for 3 years and the noise and of alarm going off at several nights a week disrupt one's quality of life.

My husband and I just had an alarm placed by Phillips Electronics this spring. First of all, I just…read morewanted to mention how easy they made the whole process... From first inquiry, to getting a bid, alarm installation, and learning how to use the system.. All went super smoothly! Each person from Phillips that we talked to either on the phone or in our home was polite, informative and professional. We feel good about using a local service too! My husband travels for work quite a bit, and now when he is away on business, I can take comfort in the fact that we now have an alarm system protecting our home and our family. I especially like the option to control the alarm system through our cell phones. Now we can arm it from bed if one of us forgets to arm the system. Could also come in handy if you needed to let someone into the house who doesn't have a code or young children.

Phillips Electronics Alarm has enabled my neighbor to film in my windows and use their system to…read morestalk myself and my family. They installed and aimed cameras on my neighbor's home that look into my windows and backyard. My neighbor has then used these cameras to see when I am out as well as my and my families activities in my home. When I called to inform them how their system was being used and requested that the camera be redirected they refused and stated that it is my neighbor's right to film into my home. The customer service rep hung up on me when I asked for his name. I would not recommend using a company that supports voyeurism/stalking of people and their families.

I was not in contract, I called to cancel the service. They said okay, they had to disconnect it…read more They come and then after the fact, no forewarning, I get a $125 bill to pay for service call. In no world do you pay a company to disconnect service you are not in contract for. No outstanding payments, just stealing my money for service call that should be part of their business model to disconnect. Completely unprofessional company; the owner even threatened to put a lean on my house when I said this bill wasn't fair and was not going to pay. I paid but BEWARE. bad bad people.

This team does high quality work, always shows up promptly if we have any service requirements…read more(like a new battery for the system) and is a pleasure to have in our home.

Mike at Simple Security has been our guy for alarm am fire equipment service. Simple Security is…read moreA+. .... We are customer for over 20 years . .. and remember stuff happens , they are our go-to ....

I called this company because i was very unhappy with my current alarm company raising my rates all…read morethe time. They have a very good deal on there monitoring, they quoted me $20 per month over the phone and came out and switched me over to there company and all I paid them for was the monitoring which was half of what I was paying before. I would recoend this cmpany toeveryone that needs tosave money and still wants awsome service

We recently moved into our new home and had repeated overnight chirps from the existing system…read moreinstalled by Guardian Systems Northwest. When we called on Sunday morning for help, we were told service wasn't available until Monday, despite the company's website claiming "365-day access to service technicians." Two sleepless nights later, the owner, Wayne, called to troubleshoot remotely but ultimately advised us to disable the system ourselves- and denied our request to have a technician come out. While I understand scheduling challenges, the lack of responsiveness and empathy during a clear malfunction was disappointing. We've since switched to the security provider from our previous home who has provided us reliably with dependable support.

We have been using Guardian Systems Northwest for years. They're simply the best! Wayne, the owner…read moregoes above and beyond to make sure his customers are #1. We strongly recommend them for all of your security needs!

We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

I hired them to install two TV's for a Business and they put them up BUT: they didn't lock the TV's…read moreinto place so if someone tugs on it, it can potentially fall off the wall mount and they have Not come back to Snake the Wires through the wall even though I paid for hiding the wires.. I've scheduled 4 times now to have them come back out to snake the wire through the wall and they never SHOW UP. every time they apologize and "guarantee" that they will come by this time.

Called to setup install, came out and gave me a quote and was very reasonable. Scheduled service to…read morehappen a couple weeks out (was ok, I was flexible). On day of service they called me later and informed me an emergency came up and was unable to make it during the hours, but would either come by that evening or the next day to complete work. That was the last I've heard from them. I've called at least 10-12 times trying to figure out what's going on. Left at least 5 messages, never a single call back. Not sure if they're still in business, but if they are, I'd be very cautious. Very frustrated as I tried to be flexible. Would never work with this outfit nor would ever recommend to anyone. **Update - All Pro did see my review and contacted me expressing their apologies. I still didn't end up using them, but was grateful that they did finally communicate back to me. upgrading to 2 stars from the 1 for calling me back.

Highly recommend Central Electronic Alarm to anyone looking for reliable protection and safety for…read morewhat matters most. They are easy to work with and give us real confidence and peace of mind.

Central electronic alarm is one of the best alarm Companies…read moreI have found. They do excellent work and are quick and efficient and affordable. I have used their service and installation in several homes over the years and have really been very happy with their service. I highly recommend them for all jobs. Large or small.