Knowing how they've operated since 1997, these clowns are not to be trusted. Their early solicitations via the telemarketing sector all those decades ago raised red flags to me, having experience in the home security field. They would target seniors from call lists and utilize false incentives to encourage them to open their doors to their "on site representatives" the going deal when i was doing business with them was a 3 day "mini vacation " to Vegas, of which little to no detail was given as to what this actually was. Multiple anecdotal reports from former employees came to light via a few local guides abd it was stated that these were considered "awesome workers" and showered with praise until people started getting wise to their BS and their quotas weren't being met, at which point they were verbally humiliated by the owner and coerced to sign a false statement (presumably so they couldnt get unemployment) before they could be paid. Some time later, these sources revealed this "mini vacation " to be a coupon for some roach Motel off the interstate near to Vegas. On top of that, the script pretty much made their presence to be one that was "working with Law enforcement and the community " and that these "appointments " were made to appear mandatory, as official city business, tricking the elderly and more trusting individuals to be pressured into signing on with them. My advice, before dealing with them, ask around, read reviews, and remember- companies like ADT have been the leaders in this industry for a reason, their gear works and they're known nation wide. read more

I do not recommend this business if you care about your own security. Our business was broken into. Global equipment failed to do anything. Then, they had the audacity to say things did not work because the intruders cut the power off the building. Our system DID include back up batteries for precisely this sort of event. This was done based on their recommendation. The intruders broke a window. No alarm. Reached inside the store and tried to pull one of our electric bikes through the window. Bikes are attached to each other with a metal cable. What they did caused some ten bikes to tumble. No alarm. Our system is supposed to have motion and glass breakage detection. Nothing happened. Someone called it in the next day. Global refuses to take any responsibility. We are now with ADT. That's what we should have done from the beginning. We were sold a bag of goods. Never again. read more

Global Security & Communication - Intruders attempt to steal bikes. Global systems did not recognize any of this as worthy of alarm. - Security Systems Near Me - Vancouver, Washington

Yoon, from Global Security, came to our house the first week in January to see where we wanted the security cameras and gave us an estimate for the equipment and labor. He took his time listening to us and explaining how the equipment would be set up. Today Josh and Nick came over to install everything. They also took their time explaining as they went. They were so helpful and did an excellent job. It was a pleasure working with them. Also a big thanks to Joshua for coming out and helping with the layout of the cameras. read more

We use Global Security for our home security and I have been greatly impressed. There were wiring issues from a previous system and they made multiple trips to figure it out and get us up and running with no cost to us. The system they provide is very easy to use - we can manage it from our phone or online and it is infinitely customizeable. I highly recommend them. read more

Global Security has TERRIBLE customer service. They let your system alarm all night because they can't be bothered to send someone out until the next day. They charge for services they can't provide. They give no consideration to a long term loyal customer when my ancient system finally failed. They claim that they return calls but voice mailbox wasn't set up, when the phone in question is attached to an answering machine (that seems to work for everyone else). Go with one of the more highly rated national companies, not this rinky dink outfit. read more

We've been customers of Global Security for more than a decade. We're very happy with their excellent customer service over the years. Knowing they're based here in Vancouver is good, so much better than dealing with huge national companies that require you to go through a voice mail jungle to find an actual person. And the people at Global never treat you like a number. We recently had Global upgrade our security to a cell based system. Kyle and Tim installed it to our complete satisfaction. Being able to set the alarm from our smartphones is something we've long wanted to do. Very nice. Thank you, Global! read more

Global Security has a huge variety of products for home or business for security or home theater sound systems, etc. Excellent customer service! I highly recommend this company. read more

In July 2018 I called Global Security to go over our billing because we were being charged twice a month for different amounts. This naturally caused confusion. I was told that we've been paying for the security system for our old office (and our current office) for the last two years. We canceled the services in the old office when we moved. We repeatedly told the Global Security person (Leroy) who installed our new system in our new office that we wanted our service to move to our new location and to cancel the old service in the old office. Neither myself nor the owner of our company understands why we would then be charged for the service at the old location for two years. We were connected with the president of Global Security, AJ Gomez, he was helpful at first letting us know a "very nice" credit would be added to our account and that he found emails regarding our cancelation of the old system two years prior and that "they (Global Security) overlooked it. We canceled our service with Global Security and asked for a refund and for one of their staff to come and collect their security devices. We have emailed AJ Gomez 4 times in the last 10 months and have not received a reply or a refund. This is wholly unprofessional and I believe that consumers should know what kind of company Global Security is. Since I asked for a refund I haven't received a response. Recently, I've received an email that was belittling and discourteous. This company is run dishonestly and the correspondence is impolite and inappropriate. I would suggest looking elsewhere for security if you like to be treated with respect and want to deal with professionals. read more

All that I can say is they screwed us over big time and the smurf tube for the flat screen TV is useless ... In fact everything they pre wired for us in the building of our home does not work ... Called and spoke to the owner and he really could give a crap he got his money and laughed all the way to the bank . There are a lot of other companies out there who care and know what they are doing . My husband questioned there install and was told not to worry about a thing they are professionals ... WRONG ... Greedy idiots who could careless that you screwed us over and can't fix it now ... Thanks Global and no offer to refund us either !! Jerks !! read more

i could go on about specifics but i have been using global security for 3 years for the security of my business. unfortunate for us our industry has had a streak of break ins over the last few months and my specific store has took the blunt of 3 of them. The first break in we had our alarm system did not go off at all. the second time after global apologized and installed (better equipment) the system worked correctly and scared the burglars away. after the second break in we moved locations and had them outfit our new space with whatever they thought was necessary to be as secure as possible. They sold us a security system, professional install, and extra sensors. The install on the cameras left wires hanging down out walls not hidden at all and the quality of the camera picture was bad and extremely delayed. 1 week after we got our 3rd break in and again the alarm system did not go off at all. not only that but the camera system did not record anything because they were activated by the alarm at night apparently. This time around the burglars spent a good amount of time in our business stealing whatever they wanted because there was no alarm to scare them away. i spoke with them a few times after this and it took over a month to get back to me. They had pretty much nothing to offer us other than in there words ( better equipment again) i asked why it wasn't installed before and also some other concerns i had about placement of sensors and the person Eric that came out agreed the sensors were in bad locations and just said he didn't no why these things were not debt with before. I have been paying for a service for 3 years that has worked 33% of the time and when i asked to have the month service fee reimbursed since i was paying for nothing if it wouldn't work they refused to do so. During this time i been waiting to hear back the last month+ there dues have still been being deducted from my bank account. The other gentleman that came out informed us we own the equiptment after our service contract is over and the monthly fee is for monitoring. he said there monitoring worked fine and its my equipment that is failing multiple times so its not there fault basically. If security is important to you in your home/business i wouldn't except a 33% success rate. 2 out of 3 times needing there service it failed. every person iv talked to says the same thing, this doesn't happen but to me its happened 2 times our of 3 so I'm assuming this is allot more regular than they are saying so please shop some other places and stay clear of global security. there is allot of other reasonable options out there that guaranty there systems. read more