First of all....you can read my entire complaint on YELP but the abridged version is.....WORST…read moreCOMPANY EVER! I put my account on extended vacation mode last 6/24/25 w/DIRECTV rep telling me...."call us when you want to resume". To date 5/5/26 I haven't requested resuming their service & I had accrued a $118.82 credit balance. Today, 5/5/26 I opened a bill for $191.01 as they absconded with my $118.82 credit balance applying it to their 4/26/26 bill of $309.83 that I did NOT authorize! Joy (supervisor & 3rd person I spoke with) claimed they sent me an informing email or letter (she didn't know which) of resuming service". LIE!!! THAT DID NOT HAPPEN! Stupid me, I still had my account set for autopay So they stole $191.01 from my VISA account. 3 reps & 2 hrs later, their supervisor Joy told me I could "smash up their unwanted /NON-WORKING equipment with a sledge hammer if I so choose". So YES, I cancelled DIRECTV today but not before they managed to get another $309.83 out of me for absolutely NOTHING as we haven't used their over-priced service since June 24, 2025! They are THIEVES! Their equipment doesn't even work!! People, BEWARE! Use streaming services, Utube, anything BUT DIRECTV! I only wish I could give them negative stars as one star is waaaaaay too many and highly undeserved! What I got from DIRECTV was a whole lot of frustration! What they get from me is BAD PRESS! I hope it's worth it to them! And I hope you'll read my YELP review and direct your friends to these reviews as well! Please protect yourselves and your loved ones from this underhanded company!

Tried to call and be considerate to cancel the Direct Tv for my Mother who is 92 and in a rest home…read morewith dementia. Told the rep we are selling the house and no longer need the service. Service could not be discontinued without a password created 20 years ago by mother who does not remember it. So it cant be cancelled. We will have to stop sending payments however this will put her in collections. Direct tv, you should be ashamed.

I would like to give a special shout out to Mr. Roman and Infinity Home Services ( Mr. Alex too )…read morethey did an exceptional job on my Hikvision security cameras, very knowledgeable, very clean and fast as well. If you're looking for surveillance systems and or cameras these are your guys.

Quality of service 10 Personality 10…read moreResponse 10 Highly recommend his services. Pricing was amazing and was quick to respond

The employees are so nice but management can't do anything ... completely powerless and couldn't…read morecare less. Tks for nothing, Brett.

They broke my personal modem so they gave me one saying it would be free and I would never be…read morecharged. Then they proceeded to charge me $15/month until I gave it back. While waiting in the xfinity store to get it fixed, there were two other people who were given "free" hardware then charged for it. The in store representative told us it was my fault and I was supposed to have returns it. However it was free because they broke my one. They refused to refund the money even after returning their modem.

Sent out a cancellation email as we moved and this unprofessional company continued to fraudulently…read morecharge our credit card automatically month after month. Mallory Welch emailed my husband and said that she understood that moving is hectic but that they would not cancel our monthly service because we did not provide the reason for the cancellation! Difficult company to deal with, future clients should avoid them!

WARNING!! ! LINKUS ripped off my mother a senior citizen! She asked for them to set up the ADT…read moresystem in her home and they sold her another security system along the side of it that does not work and she does not know how to operate, or have a computer to get online to operate it, she is too old for this type of technology and the salesman should have known better or done better. They are totally irresponsible and unethical and a woman named Heather who won't give her last name from the company in Fresno CA just wants to argue over the phone and over talk. Beware of LINKUS they will take advantage of you and have no remorse!

Very Very Disappointed with DISH - Love the cable service…read moreitself! 4-5 Stars on cable service but hate the customer service and policy. 1 STAR ON Customer Service. Took hours ... called 2X and was on phone for hours. I can't believe DISH charges you a monthly lease for their equipment but when their equipment goes out YOU the consumer have to pay for them to come out and change the equipment. They won't send you the equipment to replace but you have to pay $100 for a technician to come out to tell you the equipment is bad. Mind you the equipment that they give or you lease from them is REFURBISHED!! NOT NEW!! Dish has made its money on the equipment but want to continue to charge you for them coming out. However you can get a service plan for $9.99 a month which you can purchase for a no fee technician. AGAIN Why should I have to pay for your faulty equipment? I'm already leasing the equipment. augh!!! this is totally wrong! I can see charging me a technician fee if it was my fault but this was YOUR Equipment. The wireless joey access point worked the night before DISH did the every night reset. So we got the tech out today and he had to change the equipment because he too after 2 hours couldn't get it to work. He replaced the wireless access point with ...get this a NEW REFURBISHED equipment but could not guarantee that this access point won't go out all he could say is it is working right now. Now I'm stuck in a 2 year contract 1 year and 4 months to go. Mind you the equipment only lasted 8 months. VERY DISAPPOINTED WITH DISH CUSTOMER SERVICE. I THINK THEY ARE WRONG. You want to save money then go pick up your equipment that is left on all those houses that cancel your service. - Very upset customer. - Very upset customer - Oh yes the customer service did agree to reduce the tech fee to $47.50 but its not the money - if you leasing your equipment you shouldn't get charged to have it swapped out. What If I get another "lemon" so to speak and it goes out in a month.

I am moving. Today I wanted to cancel my Dish subscription and it took more than 30 minutes and 3…read moreassociates to get the job done. Talk about frustrating. They tried 15 different ways to have me keep the service. They didn't listen that I was done with dish after 27 years. I kept saying just cancel my service and they would offer some other price or solution. Think twice before you sign up, because they won't let you cancel.

I just had Uverse internet installed for my parents, since their existing ISP (Clear/wire) is…read moreshutting off in November 2015. I'm writing a review hoping that it might be helpful to somebody else if they find themselves in this situation. My parents and myself have two older (7+ years) Macs running Snow Leopard. We also have 2 iPhones and a Nexus 5, and a ChromeCast. When they came to hook up the internet, the tech was helpful and friendly. Unfortunately, when it came time to test the network, it seemed to only be working reliably for the newer devices (my phone, my mom's iPhone and the tech's iPad). On my parents' iMac it caused incessant hanging, and it actually froze up my MBP's entire Finder four times in a row, necessitating a hard reboot each time. The tech's eventual answer was to 'buy a new computer.' While that might be true, my parents shouldn't be expected to dump $$$ on a new computer just because of a switch in ISP! After much troubleshooting, I came to the conclusion that it was the all-in-one Modem/Wireless Router. I don't know if there are some settings that would make it function better or not, because it was basically impossible for me to check the settings before both computers would freeze. I had to boot in safe mode to turn off the wireless in the MBP, and unplug the Ethernet from the iMac. I ended up plugging an ethernet cable into my parents' old wireless router, and then using another ethernet cable to go into the iMac and using their old wireless for the rest of the devices. I wouldn't have bothered with their device as a router, except the tech unplugged everything and insisted that it should work. Maybe for newer Macs and Windows machines, but for the people who have totally functional computers that happen to be older, it's ridiculous and wasteful to think we would throw them out because they won't play nice with their buggy router! That said, the service they are getting currently is much better than Clear, and so far has been okay. We'll see how it holds up in the next few months.

I did not appreciate the harassment from their employees. They approached my home four times even…read moreafter refusing their service.

i'm gonna give five stars to Alex the person who came and re-hung my TV on my brick wall. He was…read morevery friendly. He was very neat. He was very clean with everything the first person that hung my TV hung it too low left a big mess and I wasn't real happy but this guy did a great job, so five stars and anyone who needs their TV mounted properly on bricks which is a hard one you really need to call this young man Very satisfied customer!

Amazing work fast and was able to deliver as I expected very good job with mounting our TV and…read moreSurround Sound speakers overall recommend his services as he has good work ethic thank you again!

Outstanding job! They assembled a large metal gazebo flawlessly and completed the entire project in…read morejust one day. Professional, efficient, and highly skilled, couldn't be happier with the result!

The company was very prompt in responding to my request to mount a television at my home. The…read moreservice was excellent, and the TV looks seamless on the wall. Highly recommended.

9/18/26 Complete…read morecraziness and mother thought I was too! I went in, greeted by Paul, great worker and let him know that my cell only worked with WiFi and not outside of WiFi. Also, that it worked only when I was with mother, near her cell. He smiled and knew exactly what the issue was instantly. TYL!! He said AT&T sim was still on there and just needed to be taken off. He did it. He also said it only worked around mother's cell because hers is a hotspot. Wow!! Now, it works GREAT! GREAT service, thank you Paul and great mobile phone service! Highly recommended!!

This review isn't about Xfinity stores it's about Xfinity cable/internet service. I joined Xfinity…read morein May 2021. Since then every month my bill has increased slowly. This past February 2026 it was $165, then my April bill arrives and it's $227! No explanation, no change in service, no upgrades just a giant jump in monthly service. I call Xfinity and spoke with Alex informing him I'm considering canceling my service unless my billing is adjusted lower. After his blah blah blah and round and round we go for 30 minutes he states he can lower it to $147.63 locked in for 5 years, including upping my WiFi speed to 1 GPS and no change in service. Cool, I agree and we part ways. Three hours later I flick on the TV to see I'm missing a bunch of channels. I call Xfinity and spoke with Yvette and after awhile she states I went from 125 channels down to 20-25 channels. Grrrr j aws tight moment. I ask to reinstate the 125 channels. She does and after 15 minutes said my monthly would be $220 and that's the best she could do. Ridiculous. And gave her an April 30th end of service. My money goes to streaming not to rip off Comcast/Xfinity.

Seems easy enuff. Saturday evening cable box pickup. No line. In & out. More was spoken about the…read morecell service they want you to sign up for than the actual cable service i was buying

I walked in and everyone greeted me and they came to help me right away but the 2 guys that helped…read moreme where James & Steven They were very helpful and helped me what I asked for I would recommend this location fast nd out the door and no wait ....