Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

This locally owned business provides the best customer service! Aside from the customer service…read morethey also provide very competitive prices for their service. They respond to issues rapidly and are usually in front of notifying their customers of said issues. Best of all the answer their phones, and direct messages in real time! I can't recommend Wireless Internet Services Inc enough for all your wireless internet needs!! Thank you Tony for your help and patience today!!

We've been customers of wireless internet services for about 10 years now. During the pandemic our…read morebuilding was closed and they kindly suspended our service until we were able to reopen, A+ for customer service! Internet speed is great and the price is very reasonable. Thank you wireless internet

Worse place ever. !! They are double dipping. Charging my account two times a month. Once thru…read moremy checking. Once thru my debit card. The checking was a every month payment Buy the new charge started in June So they should hv charged the lesser fee. The new fee But they continue to charge both. !!!' So they are double dipping. Their agent said no only one time a month. I went to my bank in Person and they verified. One payment is from your checking. One is from your debit card. Months ago i was supposed to get the lesser fee but it just started in june I had even forgot about it !! Just dropped att mobile and they still took 144 out of my acct in june. Omg. I got my work cut out. Im going to drop Uverse too now for sure. ATT. Worse company ever. ! Many many things hv happened to me and its all on yelp. They charged me 30 a month for a phone they disconnected for a year and never paid my money back No refunds they said. Horrible company. They will take every .dollar they can but i will report this and call the BBB . To file a complaint My bank is going to fight this too. Beware of this company. Find a phone. Forget it. They never found my phones at all Someone in Hanford is still Using my phone !!

I had nothing but issues with AT&T from the time I moved to Fresno, seems to always go out when the…read moreweather gets warmer (May - June) , they've changed my router 4 times in 4 years and charged me $100 for one of those time and NEVER paid me back for it as they stated they would. THIS IS THE WORST EVER BIG BUSINESS SCAM. Hope this reaches a lot of people to change their service to anything else (which is better). Tried to be loyal , but you can't get through by phone and online is automated as well. I would have gave negative start if I could. Over priced and under service is what AT&T provides. Took me 4 days to finally get a disconnect date set up. GOOD RIDDENS. OMG ITS DOWN AGAIN AS I TRY TO POST THIS

Came here around 2:50 p.m. to return two pieces of equipment today. We were told to have a seat and…read morethat it would only take a few seconds. We waited until 3:43 p.m. before finally being seen by someone, who then told us he was still waiting for someone else to help us. Multiple walk-in groups were helped before us. Eventually, the same guy who told us to wait ended up helping us anyway. Ridiculous! I understand that what I'm here for doesn't make money for Verizon, but this was such a simple request that should have only taken no more than 5 minutes. We were finally able to leave the store 3:46pm.

18 months of fraudulent billing caused by business account rep, Nick, who does not respond to…read morecalls/text. Have made 3 in person appts for Blackstone store, and each time I come in, I am told "they can't find my appt" even though I show them the appt reminder on my phone. I do not recommend getting business lines (voip systems) with Verizon. The phones don't work and customer service does not want to help. I have never had problems with my cell phones but have to leave Verizon due to how it was working with Verizon Business.

I walked in and everyone greeted me and they came to help me right away but the 2 guys that helped…read moreme where James & Steven They were very helpful and helped me what I asked for I would recommend this location fast nd out the door and no wait ....

Be warned. I have been a customer of Xfinity for approx 20…read moreyears. In all that time, I can truthfully say that this has been the worst experience I have ever had from a service company. Why did I stay????? Good question. Besides the fact that they ruined my credit for about 2 years while I tried to fight the fact that they sent me to collections over an installation that I never authorized while I was still a paying customer. My latest encounter with Xfinity was over internet service. I was a customer who had previously paid for a full package of services they offer until my bill reached $300.00 per month. At that time, I elected to cancel all services with Xfinity except internet. For the last 2 years, I have been paying Xfinity $120.00 per month for internet service. I was sent a new internet gateway, which I was told would make my internet service much faster. I was never able to get the new gateway to work, so I tried using their internet help center. I spent about 4 hours with an Xfinity expert (who wasn't an expert) trying to get the new gateway service installed. Even though the expert wasn't able to get the new gateway service installed. I was immediately charged an additional $50.00 for the fast internet service, which was never installed. When I contacted Will (Xfinity Service representative), I was told that he would need to do more research in order to credit me the $50 I was overcharged. Will also informed me that since I was canceling their service, I wouldn't be able to receive the refund until I returned all equipment belonging to Xfinity. I have since contacted another service provider (AT&T) for Internet service and am happy to say that I will now be paying $50 per month.

Dropped Xfinity after 5 years due to their shady business practices. Xfinity raises your monthly…read morerates w/o informing the customer. They do the same with internet speed which raises your monthly rates too. They bumped inet speed to 800 mbps from 300. There is no noticeable difference. They bumped up TV price w/o adding any improvements or channels. Some HD channels are not 1080p but are 720. In one month the monthly service went from $147 to $227! Called Xfinity for a lower price. Agent stated he could get me a promotional offer for $147.63 including 1 gbps speed. I asked if this was my original TV channels + the 1 gig for $147.63. He (Kyle) said yes. I turn on the TV 2 hrs later to find a ton of missing channels. Called Xfinity, the agent said I had 25 TV channels not 125. I asked reinstate everything to my original package. After a few minutes she stated everything was back to my original. Feeling suspicious I call 2 hrs later only to be told my inet speed was 1g with a bump in price. Cancelled all service in one week. Cleaned up the Xfinity cable mess behind the TV; no TV box, no cable internet box, and no cables for each box. Went to DirectV Streaming (dongle on TV) WiFi connected to MinterNet 5g WiFi gateway. All for under $130. Note: Not satellite, streaming as Direct is doing away the ugly dish. Everything comes thru the internet.

I received an email informing me the autopay didn't process, and so I logged into my bank account…read moreto see no recorded attempts of payments process. I logged into xfinity and clicked paynow, and the payment processed right away. After calling xfinity customer service and eventually asking for a supervisor: wait time over 2-hours. I'm still waiting for their billing department to explain why they couldn't process the payment as I did. Their customer service has become terrible. I asked Anthony the customer service rep was he in the states, but of course he was not. Perhaps I'll have to go into a store and request a district manager or write a letter to corporate. Piss pore services! Maybe I'll have to find another provider!

They broke my personal modem so they gave me one saying it would be free and I would never be…read morecharged. Then they proceeded to charge me $15/month until I gave it back. While waiting in the xfinity store to get it fixed, there were two other people who were given "free" hardware then charged for it. The in store representative told us it was my fault and I was supposed to have returns it. However it was free because they broke my one. They refused to refund the money even after returning their modem.

The employees are so nice but management can't do anything ... completely powerless and couldn't…read morecare less. Tks for nothing, Brett.

I used JMS internet for a relative long time and in all my experience I have never run across…read moreanother Internet Service Provider who exhibited the level of courtesy, professionalism and customer care than JMS Internet. I consider them to be the very best of the very best in all respects. As to the Internet service I received from JMS I have never, in all my time with them, ever experienced any problems at all-- no downtime... no dropped connections... no throttling....nothing at all.... the service is spectacular and I sincerely doubt that anyone can find a better service than that which is offered by JMS Internet. Everytime I had a question for them, their response time was phenomenally short and the individual on their line helping me always knew exactly what to say to help me easily understand the answer to whatever question I was asking them. Let me sum it up this way: Absolutely phenomenal! JMS Internet has completely transformed my online experience with their outstanding service. From the moment I reached out, their friendly and knowledgeable staff made me feel valued and supported. The speed of their internet is simply unparalleled--lightning-fast and incredibly reliable! Their customer service is top-notch, with prompt responses and an eagerness to assist that is genuinely refreshing. Every interaction has been pleasant and efficient, showcasing their commitment to excellence. The installation process was seamless, and their technicians were both professional and courteous. Not only is their pricing fair and transparent, but their extensive range of packages ensures that everyone can find the perfect fit for their needs. I've never encountered such a customer-centric approach before; it's clear that JMS Internet prioritizes satisfaction above all else. If you're looking for a trustworthy, efficient, and simply outstanding internet provider, look no further. JMS Internet has my highest recommendation--truly exceptional in every way! The reason I had to part ways with them was an entirely personal matter and had nothing to do with JMS or their outstanding service. They are the best. Period.

We love JMS! We've had them for several years with no issues in our service. The customer service…read moreis always impeccable, and the actual Internet service is really reliable, fast, and has plenty of bandwidth for everything we need. Highly recommend!