I walked in and everyone greeted me and they came to help me right away but the 2 guys that helped…read moreme where James & Steven They were very helpful and helped me what I asked for I would recommend this location fast nd out the door and no wait ....

Terrible customer service from this location specially. Wouldn't recommend this service provider…read moreespecially from this location

The employees are so nice but management can't do anything ... completely powerless and couldn't…read morecare less. Tks for nothing, Brett.

They broke my personal modem so they gave me one saying it would be free and I would never be…read morecharged. Then they proceeded to charge me $15/month until I gave it back. While waiting in the xfinity store to get it fixed, there were two other people who were given "free" hardware then charged for it. The in store representative told us it was my fault and I was supposed to have returns it. However it was free because they broke my one. They refused to refund the money even after returning their modem.

With this bad of phone customer service how is this company still in business. This has been the…read moreworst customer service I have had to deal with. First you deal with a robo answer that does not give you option you need only to be transferred and no resolution. I an still on hold over 50 minutes and still no resolution nor anyone that can help me. Just how I wanted to spend my lunch today! (sarcasm)

They sold me Internet service. WiFi did not work. They said they'd send a tech for free. It took…read moretwo months, when he did show, he charged me for the service anyway. I disputed the charge with Xfinity, they did not physically have a way nor method to refund the error. They instead "credited" my account so that over two months I would fully be credited. Highly recommend DO NOT ENROLL IN AUTO-PAY, this gives them license to make errors, charge you anyway then keep your money until you use it up in credits.

Very Very Disappointed with DISH - Love the cable service…read moreitself! 4-5 Stars on cable service but hate the customer service and policy. 1 STAR ON Customer Service. Took hours ... called 2X and was on phone for hours. I can't believe DISH charges you a monthly lease for their equipment but when their equipment goes out YOU the consumer have to pay for them to come out and change the equipment. They won't send you the equipment to replace but you have to pay $100 for a technician to come out to tell you the equipment is bad. Mind you the equipment that they give or you lease from them is REFURBISHED!! NOT NEW!! Dish has made its money on the equipment but want to continue to charge you for them coming out. However you can get a service plan for $9.99 a month which you can purchase for a no fee technician. AGAIN Why should I have to pay for your faulty equipment? I'm already leasing the equipment. augh!!! this is totally wrong! I can see charging me a technician fee if it was my fault but this was YOUR Equipment. The wireless joey access point worked the night before DISH did the every night reset. So we got the tech out today and he had to change the equipment because he too after 2 hours couldn't get it to work. He replaced the wireless access point with ...get this a NEW REFURBISHED equipment but could not guarantee that this access point won't go out all he could say is it is working right now. Now I'm stuck in a 2 year contract 1 year and 4 months to go. Mind you the equipment only lasted 8 months. VERY DISAPPOINTED WITH DISH CUSTOMER SERVICE. I THINK THEY ARE WRONG. You want to save money then go pick up your equipment that is left on all those houses that cancel your service. - Very upset customer. - Very upset customer - Oh yes the customer service did agree to reduce the tech fee to $47.50 but its not the money - if you leasing your equipment you shouldn't get charged to have it swapped out. What If I get another "lemon" so to speak and it goes out in a month.

I am moving. Today I wanted to cancel my Dish subscription and it took more than 30 minutes and 3…read moreassociates to get the job done. Talk about frustrating. They tried 15 different ways to have me keep the service. They didn't listen that I was done with dish after 27 years. I kept saying just cancel my service and they would offer some other price or solution. Think twice before you sign up, because they won't let you cancel.

First of all....you can read my entire complaint on YELP but the abridged version is.....WORST…read moreCOMPANY EVER! I put my account on extended vacation mode last 6/24/25 w/DIRECTV rep telling me...."call us when you want to resume". To date 5/5/26 I haven't requested resuming their service & I had accrued a $118.82 credit balance. Today, 5/5/26 I opened a bill for $191.01 as they absconded with my $118.82 credit balance applying it to their 4/26/26 bill of $309.83 that I did NOT authorize! Joy (supervisor & 3rd person I spoke with) claimed they sent me an informing email or letter (she didn't know which) of resuming service". LIE!!! THAT DID NOT HAPPEN! Stupid me, I still had my account set for autopay So they stole $191.01 from my VISA account. 3 reps & 2 hrs later, their supervisor Joy told me I could "smash up their unwanted /NON-WORKING equipment with a sledge hammer if I so choose". So YES, I cancelled DIRECTV today but not before they managed to get another $309.83 out of me for absolutely NOTHING as we haven't used their over-priced service since June 24, 2025! They are THIEVES! Their equipment doesn't even work!! People, BEWARE! Use streaming services, Utube, anything BUT DIRECTV! I only wish I could give them negative stars as one star is waaaaaay too many and highly undeserved! What I got from DIRECTV was a whole lot of frustration! What they get from me is BAD PRESS! I hope it's worth it to them! And I hope you'll read my YELP review and direct your friends to these reviews as well! Please protect yourselves and your loved ones from this underhanded company!

Tried to call and be considerate to cancel the Direct Tv for my Mother who is 92 and in a rest home…read morewith dementia. Told the rep we are selling the house and no longer need the service. Service could not be discontinued without a password created 20 years ago by mother who does not remember it. So it cant be cancelled. We will have to stop sending payments however this will put her in collections. Direct tv, you should be ashamed.

9/18/26 Complete…read morecraziness and mother thought I was too! I went in, greeted by Paul, great worker and let him know that my cell only worked with WiFi and not outside of WiFi. Also, that it worked only when I was with mother, near her cell. He smiled and knew exactly what the issue was instantly. TYL!! He said AT&T sim was still on there and just needed to be taken off. He did it. He also said it only worked around mother's cell because hers is a hotspot. Wow!! Now, it works GREAT! GREAT service, thank you Paul and great mobile phone service! Highly recommended!!

This review isn't about Xfinity stores it's about Xfinity cable/internet service. I joined Xfinity…read morein May 2021. Since then every month my bill has increased slowly. This past February 2026 it was $165, then my April bill arrives and it's $227! No explanation, no change in service, no upgrades just a giant jump in monthly service. I call Xfinity and spoke with Alex informing him I'm considering canceling my service unless my billing is adjusted lower. After his blah blah blah and round and round we go for 30 minutes he states he can lower it to $147.63 locked in for 5 years, including upping my WiFi speed to 1 GPS and no change in service. Cool, I agree and we part ways. Three hours later I flick on the TV to see I'm missing a bunch of channels. I call Xfinity and spoke with Yvette and after awhile she states I went from 125 channels down to 20-25 channels. Grrrr j aws tight moment. I ask to reinstate the 125 channels. She does and after 15 minutes said my monthly would be $220 and that's the best she could do. Ridiculous. And gave her an April 30th end of service. My money goes to streaming not to rip off Comcast/Xfinity.

After interviewing approximately seven solar companies, reading reviews, comparing pricing,…read moreevaluating customer service, and reviewing BBB ratings, I ultimately chose SunMade Solar Energy to expand my existing solar system. One thing that stood out immediately was that their pricing was highly competitive with the other companies I considered. While pricing was important, what really set SunMade apart was that they hold both solar and roofing licenses. This gave me additional confidence because I previously had a bad experience with another solar company that damaged my roof, failed to fix the problem, and later went out of business, leaving me to pay for the repairs myself. Our sales representative, Jon Bernal, was professional, patient, and knowledgeable. He answered all of my questions and never made me feel rushed. There was one item that the system designer later clarified, and although it wasn't a major issue, Jon personally reached out to notify me of the changes. That level of integrity and accountability meant a lot to me and demonstrated that he genuinely cares about his customers. The installation crew was professional, arrived on time, kept the work area clean, and communicated well throughout the process. After installation, I noticed a section of concrete that had become uneven due to settling. I contacted SunMade, and they returned within days to correct the issue and followed up to ensure everything was satisfactory. That kind of customer service is becoming increasingly rare. The entire process moved efficiently. Our first meeting with Jon was on March 28, we signed on March 30, the system was installed on April 27, the meter collar was installed on May 13, and we received Permission to Operate about a week later. Jon also helped us identify and secure available rebates. I would also like to thank Tara in the office. When I needed copies of my contract documents, she provided them promptly and without hesitation. Another positive observation is that the owner, Oz, appears to be actively involved with the company and personally responds to customer reviews. I noticed this during my initial research and felt it reflected a company that values customer feedback and satisfaction. At the time of this review, SunMade Solar Energy held an A+ rating with the Better Business Bureau. Based on my experience, they delivered competitive pricing, excellent communication, professional workmanship, and outstanding customer service. I would not hesitate to recommend SunMade Solar Energy to anyone considering solar for their home.

I had a 7kWp rooftop system installed with Tesla Powerwall 3 backup. SunMade helped make what is a…read morerather significant home upgrade and investment easy and convenient. Their team is professional and knowledgeable and any questions I had were answered promptly and completely. The quality of install is outstanding and the system works perfectly. I never once felt duped or overwhelmed. This is not a scam or second rate company which in the California solar industry are everywhere. You pay for the quality and reliability and knowledge that SunMade backs their products with warranties and service guarantees. If you value excellence and competence then they should absolutely be on your short list.