Very reliable, back their work very professional. Did not over promise on phone and kept it clean…read moreand to the point. Up front pricing, very satisfied customer. These guys are what you wish Magnolia guys were.

I had an excellent experience with Juan, who installed ethernet wiring in my home. Juan was…read moreprofessional, experienced, and very knowledgeable in his field. He walked me through his approach, answering questions and explaining the decision making as he went. The quality of the work is excellent, and every connection was tested and running smoothly before he wrapped up for the day. I highly recommend StreamWise and Juan, the work was neat, professional, and well executed.

I've been an Xfinity/Comcast customer for 20+ years, but I think that's over after my latest…read morebait-and-switch episode. I got a new xfinity gateway modem a few weeks ago because my Arris modem stopped connecting. I picked up the gateway at the Xfinity store and activated it. Shortly afterward (1/2 hour?) it started losing the connection every few minutes. I called Xfinity customer service and transferred thru to tech support, and after trying a few things remotely, they said it was definitely a hardware issue they would send a technician to check it, transferring me back to customer service to set up a time... I told them I would swap out the modem back at the Xfinity store but they said MULTIPLE times that I would NOT be charged for the tech visit. I asked this several times to verify. But, alas, I see on this month's bill that I was lied to, and I WAS charged and extra $100, despite being assured multiple times by Xfinity customer service that I would NOT BE. I asked them to look back in my account records and check the call notes that this was true. Their 'helpful' chat (which I finally got a human being onto, by typing 'human being' and getting out of their AI slop-loop of clickable questions) said they don't share that info between the CS and chat groups (?!). What abysmal service. I told them that I'd be cancelling my Xfinity soon and will be looking around to their local competitors for a better level of customer experience. And maybe a company whose left hand knows what its right hand is doing. BTW: They also added another $15 to my ongoing monthly bill for the 'privilege' of having their equipment on loan.

I signed up for Xfinity internet a couple years ago for 1 gig service at $70 a month, which felt…read morelike a fair price at the time. Somewhere along the way, with autopay on, my bill increased to $99 a month without enough transparency or value to justify it. If better pricing was available, existing customers should be offered that before they decide to leave. The bigger frustration has been trying to cancel service. There is no simple online cancellation option. It keeps directing you to call, and then every representative seems more focused on upselling than actually helping cancel the account. I've been transferred around and told someone else will help, only to repeat the same conversation again. Service reliability was also an issue. We experienced multiple outages in Denver. While they may offer small credits, the process to claim them feels like a maze and often is not worth the time for a few dollars. I already use Google Fiber at another property and have had a much smoother experience. Between rising prices, outages, and the cancellation hassle, this is likely the end of Xfinity for me in Denver.

Dean installed a Starlink dish for me. When he ran into some problems after a simple accident he…read morewas honest and upfront. He took responsibility and followed through on completing the installation. Finding reliable help isn't always easy, he is one I'd trust again.

Dean recently installed a STARLINK dish for me and did a fantastic job! It was in a challenging…read morespot on the back of my house which I definitely couldn't do myself. He was knowledgeable and has done many Starlink installs on a variety of different types of structures - and it shows. Call Dean if you need any kind of satellite dish installed!

Excellent company and service ~ they added a digital TV antenna to our home and wired up two rooms…read morefor about the cost of one Comcast bill! 25+ FREE channels with a better picture than cable :) Clean, neat, professional installation + Highly recommended.

BEWARE: If I could I would give them a minus zero. I am a long time customer of WOW. Thru the…read moreyears I have had A LOT of problems. Phone problems, cable problems and internet problems. The problem now is - I purchased a 4K TV. Wow says my cable box does not support 4K and they don't have one that does. For one month I've gotten a DVI ALERT. Today, Robert tells me he will send a tech to change box that does support 4K. The foreigners Wow hires are under qualified, including the techs they sends out. Wow wants to stop carrying cable and give you a stick for streaming. This company has gone up on my bill. I wanted to cancel the Sports surcharge, and they told me I could not. TOTALLY bad customer service. DO NOT give Wow your business.

We have tried for months to have our service fixed. Several houses down our street, other people…read moreare having issues too. The lines and equipment are old and need to be replaced, but you guys only care about making a profit and are not going to spend money to make things better for your paying customers. This issue may not seem important to you and maybe our small number of people on our street are just not enough to make it worth your time and money, but the fact is that our kids rely on the Internet for schooling. My parents down the road would like to watch TV or use their Internet that they pay $200+ per month for. People, whether a small number or large number, are still what makes your company a multimillion dollar business. I know it isn't much if you lose 20 people. You don't care and it would be no sweat off your back. However, that way of doing business is awful!! All people who pay for a service, should receive the service they pay a lot of money for. Fix your shitty equipment and stop giving us all a run around!!

My frustration with Starlink not getting my equipment installed for over two months. This is how we…read morehad Mountain Range Satellite install and all communication was the best experience we can have on this whole ordeal. It was a pleasure meeting Charles and Kim was the best on the phone.

Kim and Charlie were great to work with for installing our Starlink unit at our new property in…read moreFlorissant. Communication was great throughout the process and on the day of mounting the starlink, Charlie arrived on time and was very friendly and professional. He kept the install looking clean by mounting everything is discreet locations and keeping the wires out of sight. I would recommend Mountain Range Satelitte for anything related to mounting starlink units or satelitte dishes in rural areas.

Our fiberoptic internet goes down at least 1-2 times a month. The price is similar to those of its…read morecompetitors.

oops, I was confused about my billing. amount was a credit not a charge. They were very patient…read morewith me explaining my bill

My phone completely stopped working, and after dealing with Apple and Microcenter all day I decided…read moreto just get a new one. Came here in the evening and was helped by Jose who made the entire process so easy and enjoyable. I have bought many phones and have never had such great customer service before. He was timely, extremely personable, and patient while I got everything switched over to the new phone.

Walked into the store behind a woman she began to get helped. The store attendant looked at me,…read morelooked down at his iPad and ignored me. Some ladies walk in behind me he jumps to help them. I ask the store attendant excuse me how come they were helped before me. He tells me they were already checked in. That's not the issue so much as I was not greeted an eyelash bat give us a moment or anything. If they were already checked in why did he have to follow up with them without first greeting a new guest walking into the store. It felt very colorist and lack of customer service. Leaves a bad taste in my mouth when it comes to xfinity

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Although I've only had a few experiences with cable services, since experiencing the service at…read moreLayer3 I can honestly say that I dont think any other cable provider will compare. My parents recently moved to Denver and after doing some research I suggested they choose Layer3 as their new provider. They were a little wary since they hadn't heard much about it so I decided to call and chat with a representative. Not only was the rep INCREDIBLY helpful but she also let me know that I could also use social media to tweet or message them for answers if I ever had a question. Talk about quick service am I right?!?! Every question I had she was able to answer confidently and to be honest I thought it was too good to be true. They tell you straight up about all the fees and don't try to hide anything from their customers which I love. Fast forward to two days later and Gary was at my parents new house exactly when he said he would be and hooked up three seperate rooms in less than hour. I was so impressed by how quickly and accurately he completed everything that i was genuinely upset that just months before I had to deal with an incompetent Comcast guy who set up just one TV in my apartment and took FOUR HOURS. unreal. It's been about three weeks that my parents have had Layer3 and they are so happy I suggested it. They haven't talked to customer service yet because they've had no problems but i'm sure if they ever do have an issue the company will be just as responsive as they were with answering any questions and setup. 10/10 would recommend if they are in your area! My only complaint- they aren't in Boston yet.

Aerux used to be great, but now the technical support is horrible. As others have noted, you…read moresubmit a service tech issue complaining of the system being down, and no one ever returns the call or emails back. The only way you will get to talk with someone is by retrying your call numerous times in hopes of talking to a tech. AND never let them say they will call you back with a resolution because they won't. My internet has been down all week, and I still haven't been able to get them to resolve it. If you are in Parker as we are...start shopping around. MAVERICK is now cheaper than Aerux and is fiber, so you will get screaming fast speeds.

Aerux owns AU Wireless in Golden, but still represents themselves as the original non-profit that…read moreestablished the network and sold to Aerux in 2022. They claim 2-hour response time for technical support, but aren't available on weekends to provide service. The call center they use to provide "support" was unable to contact the company.