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    Ting Internet

    2.3 (37 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Mike S.

    So for the last couple weeks now I've been testing my newly installed Ting Internet. All I can say is wow. Great work. From the first email about my install as a pre-order customer I've had the same person call me on the phone and email me. They were honest and accurate up front, through install, and on follow up to make sure things went great. Jose A. has been my POC for everything Ting to date. On my outdoor install they did a great job taking care of my lawn and even sticking around with me to test my irrigation to make sure nothing was damaged. On the inside install Leroy did an great job and was super professional. The supervisor even stopped by just to make sure things were going the way they should. I felt as if I actually mattered and wasn't a number like i'd be with comcast or century link. My speeds are just a 1GB up and Down all the time and I've not had a single glitch yet. This is how ISP's should operate. Super Happy.

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    29 days ago

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    4 years ago

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    Ask the Community - Ting Internet

    Review Highlights - Ting Internet

    Their service is awesome, the up and download speeds are great, and there are no more daily drops or slowdowns.

    Mentioned in 2 reviews

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    Xfinity By Comcast - The beautiful poppies is TING Internet and the thorny painful foliage is X-Finity!

    Xfinity By Comcast

    (43 reviews)

    I mean it's Xfinity by Comcast so it's meh. I needed to go into the store to more easily speak to a…read morehuman being than the AI assistance that Xfinity is now going to - which is really limited and of no help for specific issues these days. I was encouraged to make an appointment by a friend and I was glad I did. Although the location was not super busy on a Sunday, there was a constant flow of people. The reservation process was easy to complete online. Once in store, I was helped within a couple of minutes. My original issue of adjusting things within my plan was easily done. I had a very hard time hearing the associate I was working with since all associates work from the same counter, so you are very close to other customers and their conversations with the small counter. Basically what I found is that associates in the store can help out with the bare minimum and going into the store is reserved mostly for returning equipment. While I was able to get a few adjustments to my plan as aforementioned, anything the associate could not do or didn't know how to do was pushed back onto me calling Xfinity customer service - which is anything but. The store itself has a nice display of their products and the store is well organized and clean. The company itself is what is frustrating.

    The amount of outages lately has the service unreliable. No real updates on service restoration…read more If there were any other internet choices in this area I would have switched already. I ts not like they are going to comp for the time you couldn't use it.

    Verizon

    Verizon

    (65 reviews)

    $$

    we switched from AT&T and supposed to have our phones paid off at time of switching... verizon did…read moreNOT follow through and make the agreed upon payments. AT&T took it out of my account $750, and now after over 6 customer service calls over 4 months no one can figure out how to make the payment so I can get a refund from AT&T. I'm sorry I ever switched. TERRIBLE CUSTOMER SERVICE ALL AROUND. AT&T was a dream compared to verison.

    I spent over 3 hours in the store trying to transfer data from my old phone to my new one. The…read morestaff I worked with were patient and kind, but unfortunately, the female manager was disengaged -- sitting at a table scrolling on her phone and not assisting customers or staff. She admitted that they are not trained to troubleshoot and are mainly salespeople with very limited technical knowledge. She advised me to go to the UBreakIFix location she recommended, saying they had the right cable for a seamless phone-to-phone transfer (though it would cost extra). When I arrived, they had no such cable or capability, and instead began Googling on their personal phone to figure out what to do. They could not help me. Out of frustration, I went to the Apple Store at Park Meadows Mall. To my surprise, they were able to transfer all my data in just 25 minutes. Problem solved! Lesson learned: if you have an iPhone, go straight to the Apple Store. They can handle everything, and you'll get the same deals you'd find with Verizon. Ask for Dom at the Park Meadows location -- he was knowledgeable, efficient, and brilliant to work with.

    Ting Internet - isps - Updated May 2026

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