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    Rise Internet

    Rise Internet

    1.2
    (619 reviews)

    It's time for me to revisit my one star review of Rise. Over the past year or so their service has…read moreimproved considerably. For about the past 10 years I have been buying 2 internet connections to my home - rise and viasat. The issue i had with both was reliability, so I basically had one to back up the other. I think about a year and half ago Rise did some major upgrades on their tower. Since then the reliability has been extremely good, and I generally get the bandwidth I pay for and sometimes a bit more. I work from home and i monitor my usage closely. As Rise continued to provide reliable service I found the viasat bill more and more difficult to stomach - their reliability was still low - and I rarely got what i paid for. So Rise's increased performance has allowed me to have Viasat disconnected and a second Rise line added to my home for backup purposes and I'm saving money. I'm not protected against their tower going down - but it has been a long time since that happened, and yes, I am knocking on wood. Additionally, I have a difficult install . The Installer has been great, gets things done, and doesn't mind thinking outside the box. So a pleasant update for Rise - They have made great strides, I sure hope they keep it up.

    Obtained Rise Broadband service September 2025. Had issues here and there but often more so than…read morenot in the middle of the night service goes out. I've called a few times, but yesterday May 12 we had an outage then May 13 the usage has been intermittent. I called and was told I wouldn't get any money back on a service I'm paying for but not receiving. The service got worse shortly after hanging up with the rep being completely out, so I called back and of course they're closed. I will be canceling this service and in our upcoming HOA meeting and within our minutes I will be stating my experience and tell everyone there is a deal with starlink online and I've heard they have great service and customer service. I'm so disappointed and aggravated.

    XFINITY

    XFINITY

    1.2
    (547 reviews)

    I've been an Xfinity/Comcast customer for 20+ years, but I think that's over after my latest…read morebait-and-switch episode. I got a new xfinity gateway modem a few weeks ago because my Arris modem stopped connecting. I picked up the gateway at the Xfinity store and activated it. Shortly afterward (1/2 hour?) it started losing the connection every few minutes. I called Xfinity customer service and transferred thru to tech support, and after trying a few things remotely, they said it was definitely a hardware issue they would send a technician to check it, transferring me back to customer service to set up a time... I told them I would swap out the modem back at the Xfinity store but they said MULTIPLE times that I would NOT be charged for the tech visit. I asked this several times to verify. But, alas, I see on this month's bill that I was lied to, and I WAS charged and extra $100, despite being assured multiple times by Xfinity customer service that I would NOT BE. I asked them to look back in my account records and check the call notes that this was true. Their 'helpful' chat (which I finally got a human being onto, by typing 'human being' and getting out of their AI slop-loop of clickable questions) said they don't share that info between the CS and chat groups (?!). What abysmal service. I told them that I'd be cancelling my Xfinity soon and will be looking around to their local competitors for a better level of customer experience. And maybe a company whose left hand knows what its right hand is doing. BTW: They also added another $15 to my ongoing monthly bill for the 'privilege' of having their equipment on loan.

    I signed up for Xfinity internet a couple years ago for 1 gig service at $70 a month, which felt…read morelike a fair price at the time. Somewhere along the way, with autopay on, my bill increased to $99 a month without enough transparency or value to justify it. If better pricing was available, existing customers should be offered that before they decide to leave. The bigger frustration has been trying to cancel service. There is no simple online cancellation option. It keeps directing you to call, and then every representative seems more focused on upselling than actually helping cancel the account. I've been transferred around and told someone else will help, only to repeat the same conversation again. Service reliability was also an issue. We experienced multiple outages in Denver. While they may offer small credits, the process to claim them feels like a maze and often is not worth the time for a few dollars. I already use Google Fiber at another property and have had a much smoother experience. Between rising prices, outages, and the cancellation hassle, this is likely the end of Xfinity for me in Denver.

    Micro Center

    Micro Center

    3.2
    (475 reviews)
    $$

    Ok, so first of all I am far from a computer/PC person that is my wife's dept. But I do buy her…read more,her computers ,and tablets ,and accessories. I try and do the research the best I can and try to get the most bang for the buck when buying such devices. But that ram,memory, gigs is really all a bunch of stuff I dont understand and usually have to ask friends and coworkers for thier advice and really on Google. But one thing I will tell you is this place has came up in conversation I've had with places like Office depot, Staples and Best Buy, in the last couple of years. So we were in need of a stand for my wife's 3d printer and really didn't want to wait for one online. Even though it was on the other side of town from where we live I felt it was worth the drive to check it out. It is located off of S. 225 and past Parker Rd sorry I cant remember the exit. But if you live south you'll know the area. When we pulled in the parking lot we could already see the large amount of foot traffic walking up to the store. And when we walked in it was like Wow ,ok so this is what they've been talking about. I couldn't even tell you how many aisles they are. But I will keep this some what short. If you need something for a computer and I don't think it matters what kind they probably have it here! I saw brands that are common in the laptop section, acer, hp,apple and the such. Numerous departments/ sections. Television, gaming, home security/security, byo computer, parts and so much more that wouldn't even know what I was looking at. And there seemed to be plenty of associates able and willing to help you. And as far as thier returns policy we explained our problem we were having with my wife's 3d printer as we were trying to set it up as a birthday present i got her and it wouldn't work and the associate told us to bring it back and we'll give you another one, unfortunately I didn't buy it there and will probably have to wait for one to be Shipped to us. So to try and cut to the chase if you are really into this kind of thing this is your place sure the regular stores will get you any of your everyday stuff but if you want to really get into the specifics and specialty items ,this is your store. Good luck and happy computing?

    This is so unfortunate, as an avid pc enthusiast, I absolutely loved this place. But after years of…read moretrying to convince my husband to let me build him a pc, he finally agreed. So I came here to buy a B850, Ryzen 7 9800x3d, and 32gb Vengeance DDR5 RAM bundle. I took the X3D for my own pc, and gave him my 7900x for the computer I was building him. Long story short, the B850 had a voltage issue that took a while to diagnose, that ultimately fried 2 DDR5 (yes 1k in ram) kits including the vengeance that came with the bundle, AND the memory controller in my 7900x. I had to replace multiple ram kits, a motherboard, and a cpu. Micro Center burned about $1700, not including the price of the original bundle, that I only got an x3d cpu out of. And guess what? I'm outside of their little 15 day return window, so we're just royally piped up the rear. I will never, ever be back.

    Apple Aspen Grove

    Apple Aspen Grove

    2.5
    (241 reviews)
    $$$

    If I could give this place zero stars, I would. I needed a battery for my iPhone 13 mini. Went…read morethrough phone tree hell before giving up and driving over to the store. Got an "appointment" for 20 minutes after walking in. Waited almost 45 minutes before one of the 35 or so employees milling around decided to listen to me say, "I need a battery". They took my phone and asked me to come back in 4 hours. I did. I waited an additional 60 minutes AFTER my "pick up time", and was told no less than 5 times (by various people milling around) that it would be "10 minutes". It's a battery, not the Manhattan project. They strung me out until I was one of 3 customers left in the store. I got my phone back 5 minutes before closing time... with a 4% charge. The entire time I was there, the number of employees outnumbered customers by 2:1. Is there one person in the back working on phones? Is it impossible to accurately estimate how long something is going to take? How long can it possibly take to replace a battery? Is this store run by the government? These questions are apparently unanswerable at the Apple Store in Aspen Grove. Absolutely horrible customer service.

    This store is full of rude people! I drove almost an hour for my appointment. They couldn't even…read morehelp me and the guy was so condescending. When I first started using Apple products 15 years ago, they used to be so much more helpful!!! Is Apple's mission to have products that don't last and hire people who only know how to upsell but not fix issues!?

    Xfinity Store by Comcast

    Xfinity Store by Comcast

    2.8
    (109 reviews)

    My fiancé and I went into Xfinity to transfer our phones and upgrade, and Brandon made the entire…read moreexperience incredible. We came in expecting a long and stressful process and left feeling confident, taken care of, and genuinely excited about our upgrades. Brandon went above and beyond to help us save money while still getting exactly what we wanted. He took the time to explain everything clearly, answered all our questions without rushing us, and made sure we were comfortable every step of the way. You can tell he truly cares about his customers and takes pride in doing things the right way. Outstanding customer service from start to finish. If you're heading into Xfinity, do yourself a favor and ask for Brandon. He turned what could have been a headache into a great experience.

    Woke up this morning to my clients normal $35 bill suddenly changed to $95 overnight with no email…read morenotification or explanation to the over 2x increase. Got to spend the last hour trying everything to get ahold of anyone who works with comcast. No phone number, useless chat bots who pretend to not know what's going on to attempt to sell you on long term expensive plans and then suddenly understand exactly what you're asking when I threatened to cancel her services in total if we couldn't find a solution, literally have to make an appointment or go into the store. How incredibly inconvenient, inaccessible and overall stupid. Everyone has always told me how awful this scam of a company is but each and every time I have a run in with this company I'm reminded they can always get worse.

    Colorado Computers - itservices - Updated June 2026

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