Cancel

    Open app

    Search

    Xfinity Store by Comcast

    2.8 (108 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store by Comcast Photos

    You might also consider

    Recommended Reviews - Xfinity Store by Comcast

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Can't even schedule a call with customer service....
    Mitch M.

    If I could give 0 stars I would. My service is too slow to browse social media and my bill has doubled. Can't get in touch with customer service and the virtual assistant is useless. Do better

    After more than 2 years this company wants to get paid in full for phone that they won't give you PIN number and fake accounts
    Ethan R.

    Everything is terrible at this company! From their products they don't backed up? And their terrible deals. That became so expensive and you can't ever get ridden of them ! They always come with final more bills and terrible lies about not giving you a pin number to trasnfer! And management plus employees can't ever do anything correct!

    Another attempt to extort money from me for an account that hasn't been active since 8/4.
    Candice B.

    Under no circumstances should you get Xfinity Mobile. It is inexpensive for decent coverage, but their customer service is so abysmal, you could not pay me to switch back. They're the Hotel California of mobile carriers: you can cancel any time you like, but they'll keep charging your card on file. I switched to AT&T over two months ago and despite hours and hours on the phone and in-person, with promises to refund the money they're stealing from me, take my card off file, and end this headache, they continue to charge me every month. Now the Al won't even let me speak to customer service because, better than live support, they don't recognize my number as active. Heading in again. This evening. I've spent over 5 hours dealing with this crap over the past two months and my normally patient preschool teacher of a self is fuming.

    Online screen shot of bill. Non-itemized

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Casey D.
    1366
    996
    5304

    3 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Breana M.
    221
    23
    2

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    JJ Torres was extremely helpful yesterday getting my Internet device and starting service at my home! Thanks for the great service!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Serzey D.
    119
    64
    102

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kelly M.
    288
    29
    6

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J H.
    25
    22
    4

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Justin N.
    360
    97
    2

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen F.
    55
    15
    1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mel M.
    0
    45
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shana M.
    101
    10
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ernie S.
    81
    88
    23

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    My fiancé and I went into Xfinity to transfer our phones and upgrade, and Brandon made the entire experience incredible.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Homestar Security ADT - Congratulations on your new home and your ADT alarm system.

    Homestar Security ADT

    (17 reviews)

    Southeast

    One of our smoke alarms starting going off almost a week ago. The batteries needed changing…read more Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them.

    I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self…read moreinstall, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing.

    Xfinity Store by Comcast - televisionserviceproviders - Updated May 2026

    Loading...
    Loading...
    Loading...