Five stars for StreamWise Solutions, and special recognition for Juan…read more I originally contacted StreamWise to install an outdoor OTA antenna for our home. I've been using OTA television for about 13 years and currently have five TVs, each with its own indoor antenna. That setup worked, but I wanted to finally move to a properly installed outdoor antenna that could serve the entire house. StreamWise absolutely delivered on that. The reception from the new outdoor antenna is outstanding. Channels that could be inconsistent with the indoor antennas are now coming in extremely well, and having one properly installed antenna serving the house is a much cleaner and better solution. But surprisingly, the OTA installation may not even be the most valuable thing StreamWise did for me. Our house already had RJ45/Ethernet connections installed in multiple rooms, but they were useless because the wiring and central panel was not complete / bad. I wanted to take advantage of those connections for years because I prefer hardwired internet for stationary devices rather than having everything competing over Wi-Fi. Juanito took the time to look at the existing wiring, understand what had been done in the house, troubleshoot the panel, and get the Ethernet connections functioning. And he explained the setup so I actually understand how to manage it going forward. That is the real game changer for me. We're a family of four with a lot of connected devices, multiple TVs, streaming, security cameras, and everything else on three floors! Until now, most of that depended heavily on Wi-Fi. With the existing Ethernet infrastructure finally working, I can hardwire TVs and other high-use stationary devices (work laptop) throughout the house and reserve Wi-Fi for the devices that actually need it. That should allow me to get much more out of the internet connection I already have rather than simply paying for increasingly higher bandwidth. It also gives me the flexibility to consider lower-cost internet plans and other ISPs because the home network itself is no longer the bottleneck. That is what impressed me most about Juanito. He didn't simply show up, install the antenna I requested and leave. He recognized another problem that was important to me, took the time to work through it, fixed it, and then helped me understand the solution. That kind of service is worth calling out. So if you're considering StreamWise for an OTA antenna, I can absolutely recommend them. The antenna installation and reception have been excellent. But in my case, getting the wired network throughout my house working properly may end up being even more valuable over the long term. This is not inexpensive work especially all the things I needed help with like my RJ45 fix so I spent the money to do it right. I expect my ROI to take a few years, if not in one year if I can get the right ISP and affordable plan soon. In short, excellent work by StreamWise and especially Juanito. This was one of those service calls where I ended up getting considerably more value than I expected. Highly recommended. p.s. once I get the new internet, start seeing the savings plan to look at other options as needed. A mesh system to increase any bandwidth dead spots, I find and possibly the Tablo concept. Most likely will give Streamwise that business. I need them to stick around.

Juan from Streamwise Solutionsdid an excellent job in the installation of Tablo TV and updating 5…read moretelevision sets in our home

Pleased with the service. Displeased with the coverage area - service not available at my home…read moredespite being in the coverage area map.

Aerux used to be great, but now the technical support is horrible. As others have noted, you…read moresubmit a service tech issue complaining of the system being down, and no one ever returns the call or emails back. The only way you will get to talk with someone is by retrying your call numerous times in hopes of talking to a tech. AND never let them say they will call you back with a resolution because they won't. My internet has been down all week, and I still haven't been able to get them to resolve it. If you are in Parker as we are...start shopping around. MAVERICK is now cheaper than Aerux and is fiber, so you will get screaming fast speeds.

I was forced to use this ISP service in order to access my own domain when using a QWEST DSL…read moreaccount. From day 1 I have had nothing but problems with their billing. They can't seem to get it right, or they claim that my credit card is not valid after using it for months to successfully bill me for service. I called them to complain about excessive bandwidth charges and they said they would "get back to me" to let me know what had occurred and what could be done to resolve it. They never called. I had to call them repeatedly and finally just gave up after the 5th call. The worst part is that they are completely incapable of just picking up the phone to call me (I have to call them) or even sending me an email when there is a problem. They simply just mark my account with LATE payment status and add late charges. No one could be bothered to just call me to let me know they were having problems with the credit card (that had not changed in years). They are nice enough on the phone, but their service is DOG SLOW and their accounting department is completely incompetent in every respect. No excuse for this sort of incompetence.

I've been using Indra to host my web servers for over 5 years now. The service has been great!…read moreNetwork connectivity has been rock solid and I'm able to get touch labor whenever needed. When they migrated to a new building, it went off without a hitch.

I've pretty much had every other ISP in Denver and no one comes close to Forethought. I love that…read moremy bill is kept simple. The rate they quoted me when I signed up is the rate I continue to pay. There's no "first 6 month rate" and no random fees and no random rental fees. It's a flat rate and I always know what to expect. They regularly email any possible outages for scheduled repairs ahead of time. I've never had a problem with speeds or frequent unplanned outages. I get exactly what I pay for if not more. The customer service is patient and reliable. Months ago when we signed up the installer took his time and answered all of our questions. He also offered some tips for better internet service. It's the best and most consistent internet I've ever had and will never go back to large providers after this experience. I'm surprised by the negative reviews given my experiences with this company and the piss poor service I've had with other larger companies that shall not be named.

Absolute trash, and their customer service person, Julie, will tell you blatant lies and then hang…read moreup on you if caught. If you want less than 6 Mbps max, with service dropping multiple times daily and customer service who will literally hang up on you if you don't like being charged for a service you don't get, go with Forethought. If you want actual internet service, run away and don't look back.

This morning there was no Internet Connection at my house. The DSL light on our Modem PK-500 was…read moreblinking and the Internet Light was out. This has happened before so I know to power off and back on the modem after waiting 10 seconds. I also know to check the Land Line connection at both ends. I did both of these several times with no change in Modem status. I contacted Louie at Technical Repairs and Support this turned out to be the biggest waste of time and effort I have even encountered with any provider. After answering about 30 questions none of which pertained to my problem, Louie then asked me to again perform all the actions I had already taken. After doing these he scheduled a repair person to come investigate my issue and mentioned a $85.00 charge if they came into my house even though my modem is rented. Thanks for nothing. After spending over 30 minutes, I went out later that day and saw several Century Link trucks working on telephone lines in my neighborhood. When I returned to my house early that night I saw my DSL and Internet lights were now on giving me ability to access my Wi-Fi system. From a trouble shooting aspect it should have the first thing a real "Technical Support" would do rather than wasting over 30 minutes of my time at my end. Of course this person is probably located overseas and would not have that crucial local information. Thanks big Corporate. I also was transferred to Bryan in Customer Support who turned out to be even more worthless than "Louie". All I wanted to know was how much I was spending for "renting" my Modem? He spent all his time trying to find out my wife's Social Security number which is against the law...Google it. Bryan's attitude was no where near Customer Oriented. In fact he seemed to be anything but. Think I am going to be pulling the plug like many of my neighbors already have. At the very least I'm changing providers. Century Link Internet is ridiculously slow and customer service non-existent. Like some people say I would give them 0 Starts if I could!

Eric no showed and no called. We had a appointment scheduled one week ago for this morning to…read moreinstall Starlink and I even had my IT people scheduled later this day after Eric was supposed to finish the install which he claimed would take about three hours. The appointment was at 9 AM this morning. He never showed up and despite me texting and calling him, I never heard back from him. I waited for him for over an hour. I had a whole day scheduled around his install, and this was very disruptive for entire day.

Top notch job and Eric knows his stuff. If you need Starlink installed he is your guy!!!read more