Best place everrr they are so gentle with your nails, all the women are super sweet and seem like…read morethey love to do nails and love to get to know their clients, I've had many bad experiences with nail places but have never had one here it's been nothing but positive ones, if you're hesitant please go to this place they make you feel so welcome

What an awful experience. They don't keep the pricing sheet out for public display, but I knew…read morepricing given my family comes all the time; as early as a couple days ago. Lack of pricing transparency aside, the final product is terrible. This may be the worst no-chip I've ever received - extremely uneven and unpolished. They even charged me a $5 "design fee" for adding the dot, which I should make note, isn't even centered on a couple of my nails. I asked not for a refund, but if they could please redo it correctly and the manager was unwilling to even hear me out, saying he'd remove and refund the money/I can go somewhere else. I believe in paying for a service and simply requested it be done right. He hung up on me twice. Should also note, staff weren't wearing masks.

The place looks nice but this salon is not relaxing at all. The workers are extremely…read moreunprofessional and RUDE towards the girls who work for them! I came in for a regular pedicure and I almost wanted to leave after seeing the way they were treating the young lady working for them. They are aggressive and not polite. I don't think we should give any money to any business that treats anyone who works there like that. Viva La Nails needs some serious rethinking on their employees and talk to them about how to be polite... Not coming again

It was my first visit there. As I entered the Spa, the waiting area was busy and there was a man…read more(the owner I'm assuming) at the front yelling at everyone and directing the workers where to go, what to do etc. The young lady (pretty blonde) behind the counter was visibly shaken by his aggressiveness and so were all the workers and clients. Honestly, I've never entered a business where it was so chaotic. He was moving from where the clients were to behind the desk pointing, raising his voice to everyone in sight. It was so aggressive that I stood by the door for a few minutes observing this and decided this is not my new nail salon. This is not where I want to go for rest and relaxation. He was cruel to his staff and not very nice to the people that were waiting to get manicures and pedicures. I would not recommend this nail salon and someone really needs to speak to him about Customer Service and how he treats his employees because it was dismal and disappointing!

Last minute need for a pedicure and they did not disappoint!…read more Everyone was so friendly and helpful! I had a hard time understanding my technician as she was masked when asking me what level of service I wanted, but we quickly worked thru that! She did a great job on my feet! Lots of scrubbing that felt really good! Between all of the scrubbing agents and oil, I was very relaxed! I got a 20% discount for being a first-time client and Google reviews will get you more discounts! Great job all around!

This is genuinely one of the worst nail places i have ever been to. I came in for prom nails and…read moreasked for a simple almond French tip -- none of the nails were the same size, the french tip itself was extremely low, crooked, and/or uneven. I came in the next day because I seriously could not show up to prom with nails like that and got them soaked off and redone completely, but before we soaked my nails off, the lady who was doing my nails cut at least 6/10 fingers of mine. I was bleeding and it was extremely painful. Then proceeded to put my hands in boiling (literally bubbles boiling at the top) hot acetone. After she finished my nails for the second time (because I got the same lady both times) -- they were SO THICK. I genuinely dont know what to do, I have an awards ceremony tomorrow and prom the next day. This was beyond disappointing.

I enjoyed my experience with Kari. She did a wonderful job on my dip and had a unique idea for nail…read morecolor. She made it not only fun but I left the shop feeling confident in myself. I am looking forward to returning for more services.

The salon is a little run down, no bells or whistles whatsoever, but the pedicure was good for the…read morelow price, which offers a good alternative for the Germantown area.

I loved my experience, and the atmosphere was really nice! I got a classic pedicure with gel polish…read moreand gel polish with iridescent powder for my nails. The pedicure was nice and the chairs were comfortable I didn't get the girl's name that helped me but she was meticulous with everything she was doing which I really appreciate. I love how everything came out!

All I have to say is, make sure you know how much they charge BEFORE you get serviced. I was…read moreupcharged $60 for a gel full set on top of the $35 for the initial full set. My total for a BASIC, regular French tip was $90. The little guy said he was trying to "explain" to me why all the extra charges, but he literally just kept repeating the same thing! Extra for the length and shape. Mind you, the nails are not even long and the shape is oval! I will never return. I feel that they charge black clients more than others, but I digress.

I have made appointments several times at this salon with a good experience, but not this time…read more Their website says your appointment will be confirmed, however I have yet to receive a confirmation and when I arrive and advise I didn't receive one, it has always been "no problem". This time I am told "your appointment was cancelled by us". As much as I could understand from the manager speaking thru his mask, something about he realized last nite they could not accommodate and cancelled me. I said why didn't you call me, all I got was I'm sorry - Not let's work you in - Not can we make you another appointment ...Nothing! I won't be back. They need to get their system together !!! In the end, I went to their competitor and was treated respectfully.

Very clean, great service, and a friendly environment. Daniel was my nail tech today..... he did a…read moregreat job!

Inside the salon the decor is really nice and the staff is attentive. I wanted to try this nail…read moreshop because it is one of the newer locations in Lakeland. I haven't had much success with Gloss Nails locations but I thought to give it a try. I only scheduled a pedicure and some of the top requested nail tech were out that day. Either way I proceeded with the pedicure which is the most basic service you can do. The tech was not patient and did a rush job on my pedicure. Polish was outside of my nail beds and this was gel so it's hard to remove once it's set. My toe nails were cut crooked. Overall one of the worst pedicures I have had in a long time. Needless to say I may try some of the top rated nail techs that work there but this will not be my back up spot if my regular tech is out of town.

Great place and service. Kyi is awesome and amazing nail technician. I've been seeing her for…read moreover a year.