JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

I just moved here from San Diego, CA, a place that was as beautiful as anyone could desire in the…read more79's and 80's. It's too expensive these days for those of us who aren't rich enough to to not be concerned about money. I've found Missouri, and especially the area of Ozark and Nixa, where my daughter and family live, to remind me of New England, where I grew up. Recently, on someone's recommendation I took my car to Springfield to get it fixed, spending several hundred dollars and still having problems afterwards. Kenny at K & S fixed it in under an hour, charging me less than a third of what I paid juts a couple of weeks before. He'll be my goto guy from now on and I'll be sure to recommend him to anyone who needs help with their vehicle, without having to worry about it!

I have to tell you all that I have a love-hate relationship with mechanics. As a female, I know for…read morea fact that I've been taken advantage of in the past by dishonest mechanics. So, when Firestone (in front of Battlefield Mall) told me I needed over a grand of work on my car, I was both worried and skeptical. K&S Auto was recommended to me and I made an appointment. He checked out my car and told me that my car was in great shape and would likely need a tune-up by the end of summer. In short, everything they told me at Firestone was a lie and my car was A-okay. I had him install new brake pads and have had him help us out 3 more times and everytime he has been awesome. If something can wait, he says it. If something is getting serious, he gives me options. He is honest, sweet and personable. I highly recommend K&S Auto to everybody. It is worth the drive so make an appointment and don't get taken advantage of again!!!

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

I usually don't write a lot of reviews but this place definitely deserves my praise! They are…read moreincredibly honest, nice, and humble. Customer service is EXCELLENT. When I contacted David and let him know my battery was not keeping a charge. David told me to come on by and he will take a look. The next day I drove in and he charged up the battery without a problem. I didn't need a new battery, saving me $200. I am forever loyal to this place.

My advice. Beware of this place. Stay away. They had my car for repairs. when I picked up my car…read moremore mechanical problems were communicated to me. Problem's the vehicle never had before.

We were13 hrs from home, they could not repair the car without a new part which was not available…read morelocally. Jamie said he would allow me to have a new part shipped directly to their shop. The next day the part arrived, and the car was on the road within an hour. Great service and great pricing. I would highly recommend them!!

Where do I start?…read more Well first off, let's just start with their inability to call, to let you know about your vehicle and its status. Days will go by and you won't hear a thing. You have to call to see how it is doing, that is, if they have even touched it at that point. Then they get huffy with you if you do call. Sorry, not like my one and only vehicle is in there or anything. Sorry to offend or inconvenience you by wondering about the progress of MY vehicle, while I'm having to make arrangements for rides or using another source of transportation. Very unprofessional and rude. If you are so backed up, don't take as many clients. Even a call to say you haven't touched it would be nice, but I guess that's even too much to ask. Then there is the matter of when you do get your vehicle back, things never sound/act 100% right. It seems right at first, but then a week or 2 later you find that something isn't right. So you take it back only to find that after replacing something they fixed, they failed to do one little thing, to which they still charge you over $100 for labor when it was PART OF THE SERVICE YOU ALREADY PAID OVER $1,500 FOR!! So yeah thanks for the rip off. Pathetic. And it seems that every time we bring a vehicle in, it always seems to come back with a new problem, or a fix that they "conveniently do". I've been around for a while and been to many mechanics in my day, but I know a shady one when I see it. Gladly going to steer clear of them. Take someone else's money and waste someone else's time.