Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

mr wendal Stewart has not fixed my truck . He has $1500 and my truck keys . he refuses to answer me…read moreand give me back my keys and money.so don't trust him

JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!

They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

I just moved here from San Diego, CA, a place that was as beautiful as anyone could desire in the…read more79's and 80's. It's too expensive these days for those of us who aren't rich enough to to not be concerned about money. I've found Missouri, and especially the area of Ozark and Nixa, where my daughter and family live, to remind me of New England, where I grew up. Recently, on someone's recommendation I took my car to Springfield to get it fixed, spending several hundred dollars and still having problems afterwards. Kenny at K & S fixed it in under an hour, charging me less than a third of what I paid juts a couple of weeks before. He'll be my goto guy from now on and I'll be sure to recommend him to anyone who needs help with their vehicle, without having to worry about it!

I have to tell you all that I have a love-hate relationship with mechanics. As a female, I know for…read morea fact that I've been taken advantage of in the past by dishonest mechanics. So, when Firestone (in front of Battlefield Mall) told me I needed over a grand of work on my car, I was both worried and skeptical. K&S Auto was recommended to me and I made an appointment. He checked out my car and told me that my car was in great shape and would likely need a tune-up by the end of summer. In short, everything they told me at Firestone was a lie and my car was A-okay. I had him install new brake pads and have had him help us out 3 more times and everytime he has been awesome. If something can wait, he says it. If something is getting serious, he gives me options. He is honest, sweet and personable. I highly recommend K&S Auto to everybody. It is worth the drive so make an appointment and don't get taken advantage of again!!!

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: At Crown Auto Sales & Service in Springfield, MO, we’re your trusted destination for complete…read moreautomotive repair and maintenance for all makes and models—domestic and import. Our ASE-certified technicians specialize in engine and transmission repair, brake replacement, diagnostic testing, oil changes, air conditioning service, suspension work, and electrical troubleshooting. Whether it’s a check engine light, unusual noise, or a major repair, we deliver clear answers and honest recommendations every time. We believe car care should be simple, transparent, and affordable. That’s why we offer financing options through EasyPay and Snap Finance, helping customers get the repairs they need now and pay later with flexible plans. Every job at Crown Auto is done with precision, using quality parts, advanced tools, and expert workmanship to ensure lasting performance and reliability. Our mission is to provide dealership-quality service without the dealership prices, backed by honesty, reliability, and genuine customer care. From routine maintenance to complex diagnostics, we make sure every vehicle leaves our shop running smoothly and safely. Founded in Springfield, Crown Auto has built its reputation one repair at a time—through integrity, quality, and dedication to our community. Visit us today and experience professional, friendly, and dependable automotive service that keeps you on the road longer.

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Beware! If you think you're going to get your vehicle back when they say it's probably not true. 3…read more1/2 years and my truck still hasn't been fixed correctly. my truck spent most of the 3 1/2 years in their possession. every time I tried to drive it home something went wrong and they always had another excuse of why it wasn't holding a charge or the blinking dash lights. I found parts from other vehicles in my truck, (trying not to think the worst about it) when I had to return the truck I would let them know that these parts were in there. After my 3 1/2 years of waiting I finally said "does the truck run" they said yes, just to drive it home and have the steering wheel not set right (after repairs) and dash lights (after repairs)flashing and water leaks (after repairs) I went into the office the next day to speak to Lee of course he wasn't there. I asked over and over " after all this time, how could you let me take this truck off your lot in this condition?" the answer I got was "I don't know, I don't know" Don't fall for the Christian music videos they share in their waiting room. God knows

David, with Exclusive Auto called and apologized for the misunderstanding. I am willing to give…read morethem another try.

We were13 hrs from home, they could not repair the car without a new part which was not available…read morelocally. Jamie said he would allow me to have a new part shipped directly to their shop. The next day the part arrived, and the car was on the road within an hour. Great service and great pricing. I would highly recommend them!!

Where do I start?…read more Well first off, let's just start with their inability to call, to let you know about your vehicle and its status. Days will go by and you won't hear a thing. You have to call to see how it is doing, that is, if they have even touched it at that point. Then they get huffy with you if you do call. Sorry, not like my one and only vehicle is in there or anything. Sorry to offend or inconvenience you by wondering about the progress of MY vehicle, while I'm having to make arrangements for rides or using another source of transportation. Very unprofessional and rude. If you are so backed up, don't take as many clients. Even a call to say you haven't touched it would be nice, but I guess that's even too much to ask. Then there is the matter of when you do get your vehicle back, things never sound/act 100% right. It seems right at first, but then a week or 2 later you find that something isn't right. So you take it back only to find that after replacing something they fixed, they failed to do one little thing, to which they still charge you over $100 for labor when it was PART OF THE SERVICE YOU ALREADY PAID OVER $1,500 FOR!! So yeah thanks for the rip off. Pathetic. And it seems that every time we bring a vehicle in, it always seems to come back with a new problem, or a fix that they "conveniently do". I've been around for a while and been to many mechanics in my day, but I know a shady one when I see it. Gladly going to steer clear of them. Take someone else's money and waste someone else's time.

We have been taking our vehicles here for years. The staff is extremely professional. They are…read morealways quick to get you in for your oil change. Also offer a punch card, Buy 5 oil changes your 6th one is free. I highly recommend them to everyone I know. Go automotive can also change the oil on our domestic & foreign cars.

When I first started going their several years ago, the owners would be up front and they paid…read moregreat attention to detail. As time passed the prices went up and the attention to detail went down. I will still get my oil changes there though, they helped me after another company that is no longer in business caused harm to my vehicle.