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    A-1 Custom Muffler Shops

    5.0 (6 reviews)

    Services - A-1 Custom Muffler Shops

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    A-1 Custom Muffler Shops Photos

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    European Motorcar Service - Service with a smile!

    European Motorcar Service

    (2 reviews)

    Joe and crew are an excellent service - oriented auto shop. They are great from the point of…read moresetting appointments to consumer education related to recommendations for maintenance and optimum long term vehicle safety and function. Very highly recommended !

    Joe told me my vehicle 100% needed a new motor due to a symptom he found in my engine and that the…read morevehicle was worth maybe $1000 if I wanted to sell it without repairing it. I expected and planned to be out of pocket at least $5,000 and was really upset about it. I spent the money for all the parts Joe said I needed and it burnt a pretty big hole in my wallet. I then took it to Chevrolet in Springfield the very next day and they did an inspection of the motor and found the same symptoms as well. They then took my motor apart and told me to look at it with them. The head gaskets, timing chain, head bolts, and valve cover gaskets that Joe told me I needed to replace were 100% fine and needed no reason to repair. All it needed was a new thermostat housing and coolant leak to attend to. I don't believe EMS physically looked at anything in my motor and just gave me a quote for a new motor after finding one symptom that could realistically mean a lot of things that could be wrong. I ended up only paying under $500 for the repairs and the car had zero problems after the repairs and I ended up selling it for much more profit then what I bought it for. I wouldn't have a problem with any of this if Joe just took the time to physically look into the problem instead of just telling me that I needed a new motor after finding one thing wrong and then just stopped looking in to it. I just feel like they tried to cheat me in giving them $3,000 to order a new motor and pay the $2,000 in labor when all I needed was just a thermostat. I won't be taking any of my vehicles to Joe anymore. He's a very friendly man but only did half the job.

    A-1 Custom Muffler Shops - autorepair - Updated May 2026

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