If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

They replaced my radiator about 3 years ago and it is still going strong with no issues! I remember…read morethem quoting me 1/2 the price as 2 of their competitors. I am REALLY THANKFUL that even years later my car is going strong!

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

My check engine light had gone on along with a few other notifications. I got that sinking feeling…read moreone does when this happens. I had gone to an auto parts store for a diagnosis, which they gave me, but as it was a Sunday, hardly anyone was open except for Stewart's All About Auto. When I called him and told him the issue, he gave me several possibilities. When I asked when I could see him, he actually offered to come to where I was and fix it. I happened to be at church during that time and he fixed it right before the service was over. Not only this, but the next day when the issue seemed to come again, he repaired the issue with no additional labor charges. He was reasonably priced and made certain I was not overcharged for parts or labor. The fact that he came to where I was to fix my car was even better than I could have expected. I highly recommend this business and will be dealing with them from now on in the future.

We've used Rick's Automotive for many years and have always had a good experience. They're honest,…read moredependable, and do quality work. We appreciate their friendly service and trust them to take care of our vehicles.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

I will definitely come back to Aasby Automotive. For several reasons: their prices, clean waiting…read moreroom, but most importantly their customer service. As a woman I am always on alert for being scammed or taken advantage of when getting my car worked on. I went in specifically to get my oil changed and brake pads replaced. I did my research before coming to Aasby so I knew what the going rate was for these parts and services, and they gave me rates that came in less than the comparable shops. After looking at my car they were straight forward with me and didn't try to "upsell" or talk me into more auto work. I felt confident that they did a great job and 100% know they didn't try and take advantage of me because I was a woman. I was also very pleased with the friendly staff. The owner thanked me for coming in and the service managers were very approachable. On my first visit they treated me like I was a loyal customer that has been there a 100 times. They will exceed your expectations in customer service. The waiting area is very clean which I appreciate after being to many shops that are greasy and unpleasant. I will be returning soon to get my struts replaced.

I love this place! Been taking my cars here for years and never had any issues. The team is super…read morefriendly and helpful. They always manage to squeeze me into the schedule if need be. When I have to drop my car off they drive me where I need to go, free of charge. They always get my car back to me quick and the prices are sooooo reasonable. And they honor AAA so I get a discount every time I take my car in. Cant say enough good things about Aasby.

I can't say enough good things about Complete. Just had another repair on my car the other day at…read morethe shop. The customer service was top notch like always. Every employee has a friendly face and present a friendly atmosphere. The work is also done in a timely manner with consistent updates along the way. It might cost a little more in the end, but you get what you pay for. I'm willing to pay a little for service that'll keep me on the road longer. My dad was an auto mechanic for decades. Up until his health declined, he was usually able to fix quite a few issues that occurred on his car or my car. Once he wasn't physically able to, he looked for a quality shop he could trust. He was a bit stubborn and picky with the service from the few other shops he went to before. I then took him to Complete for a repair when they were still on Kearney. From then on until he passed away, he would only let Complete work on his vehicle. To me, that says a lot coming from a former diesel mechanic that didn't trust many shops. Since then, Complete has always been honest, reliable, and reasonable when working with them. I've recommended them to a few coworkers that ended up taking their vehicles to them as well. I'll gladly continue to use their shop and recommended them to friends. Also, they have the cleanest customer waiting area I've ever seen at an automotive shop. It's another small thing that shows that they care. Take your vehicle here and you won't be disappointed with the experience.

I went in for an inspection, and they disconnected the third brake light in my trunk and wanted to…read morereplace it. They also handed me a $2000 estimate on a car that is running just fine. This is the shop people warn you about if you're someone who doesn't know cars at all. Avoid these predators.

They are honest. I was hearing sounds under my car and…read morethought I had issue with my suspension. I told them this and expected a call regarding a multi-hundred-dollar repair. Turns out, my spare tire was loose and bouncing around. They charged me a small amount for their time and sent me on my way!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

They jumped right on my flat tire project. Took the nail out, then plugged and patched the hole,…read moreall in less than 45 minutes. People at the counter were nice and professional, and they balanced the tire on the wheel before I picked it up. $26. Good job, Guys.

Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

Outstanding individual attention to all our family vehicles. Dan Craig is thoroughly professional.read more

I wish I could give this Discount Tire 10 stars!…read more Two days ago I went to Discount Tire so I could get a new tire (I had to put my spare tire on since it popped on the highway). They were the first people I called when I popped my tire - my family uses DT and loves them, so I knew they would treat me right. They did! The guy who answered the phone was very nice, and was even nicer in the shop. When I got to the shop, the worker informed me that they would have to order the specific tire since they didn't have it in store. He said it would be here the next day (which was yesterday). Great! The next day (yesterday), I was informed that my tire had arrived, so I went back in. After waiting my turn for three hours in the lobby, my car was taken back to be fixed. About five minutes later, the worker comes in to let me know that the other shop sent the wrong tire, and I would need to come back the next day (today). A little frustrated (at the one who sent the tire), I left the shop, back on my donut tire. About one minute into driving, I noticed my car jerking and catching on something. It sounded very wrong. I instantly pulled over and was so scared that something was very wrong with my brand new car (2024 Kia Sportage). I have PTSD from a very very recent car accident where a tire shop messed my car up and my brakes locked up on the highway, causing me to crash into an exit sign. That car was totaled, and now I am in a lawsuit with them. That being said, I called Discount Tire immediately after pulling over and explained what was going on and how fearful I was that the shop messed something up. I did not feel comfortable driving my vehicle at all - again, I was scared of crashing again due to vehicle malfunction. The manager of the shop answered the phone and listened to me, and stayed calm and nice even though I know I sounded frustrated and scared. He immediately dropped what he was doing and drove his truck to me. When he got to me, he offered to drive my car around and see if he could figure out what the issue was. I got in the passenger seat and we took a lap around the block. He felt the same jerking I felt, so I know I wasn't going crazy. We get back to the parking lot I was pulled over in and he tells me that he thinks my car is just confused with the donut tire and the issue should be fixed with a new tire. This relieved me a little bit. The manager then said to me "I want to make this right for you, so you tell me what to do, and I will do it." Wow! I threw out some options like a rental car, or someone could take me back to my house - since I didn't want to drive my car at all. He understood that. He declined my offers and told me wanted to take care of me that day, and get me back in my car. This is the part that shocked me in the best way possible. The manager offered, "How about we go back to the shop and I will refund you and give you a set of 4 new tires. I know you don't want to drive your car, so I will drive it back for you and you can drive my truck." WHAT! He let me drive his new, big, awesome pickup truck back to the shop. That is a servants heart. I was so appreciative and took him up on his offer. We drove back to the shop and I had four brand new, better quality tires within an hour. The manager took my car around the block one more time before I got behind the wheel to make sure the issue was solved and the lights on the dash went away. They did! He came back in, gave me a lifetime warranty on my tires, and refunded me for the hassle. Thanks to the manager at Discount Tire, I was on my way with new tires and now my car drive quieter and smoother. THANK YOU THANK YOU THANK YOU to everyone who helped me. I will be a forever customer. These guys WILL take care of you and will treat you with respect. And that says a lot coming from a small, young, blonde girl!

Had purchase two tires for our camper and requested which ones needed changed and to put one of the…read moreused ones on the spare. After about two hours the worker said it was finished. Two mo later, We just checked our camper for an upcoming road trip and realized they put one of the new tires on the spare instead of the camper itself. Called and they said to bring it in. Instead of expediting our situation they put us in a long line of customers again even though they realized this was their mistake. We have now been here an hour and 1/2 and they are saying another 1/2 to 45 min because some people had appointments. Really, we shouldn't have had to check behind their work or have to bring it back to be done right. I'm very disappointed and have lost so much time just sitting here waiting again not to mention lost trust in them. Just be careful and double check their work before leaving is my recommendation. We have used them in the past and didn't think we needed to be their supervisor. Now we know. Our time isn't as important as there time is.