REFUSED TO GET ALL THE BROKEN GLASS OUT OF THE DOOR! I took…read moremy 2023 Ford F150 in to have both passenger side windows replaced after someone broke into my truck. They replaced both windows but my door sounded like a maraca with all the broken glass they left inside. I brought it back in and they got some of the glass out but still left quite a bit. They flat out told me that it wasn't their job to get all the glass out and that they didn't have the correct tools to do so. I said "Replacing broken glass is literally all you do and you don't have the right tools?" I strongly don't recommend Safelite. I then called Auto Glass Specialist and they said they could do it no problem for the cost of labor and that they don't consider a job done until all the glass is gone as that is the industry standard. Moral of the story is Safelite doesn't care about their quality of work or their reputation. If your insurance tries to get you to go to Safelite I would absolutely refuse! Hope this helps someone in the future from becoming a Safelite victim.

Had a great time. They were the best price around by over $100. The staff were friendly and were…read moreable to get me in the next morning. Some dude in the bathroom was blowing it up and there was no where to go. Dude, check your diet! Otherwise, I'd recommend.

Very quick in and out, quality work. After a record setting hailstorm went through the area, I know…read morethey were backed up.

Went to have a chip filled in - they ended up scratching my windshield (1 inch scratch) .... their…read morefix was not to charge me for the chip filling .... not happy about but I was in a hurry- I got down the road a few days and realized my trim piece was missing - so either they didn't put it back on properly or didn't put it back on at all- when I called to complain about the scratch and the trim piece they refused to do anything .... so now I'm paying $75 for a new trim piece and I have a scratched windshield that is very noticeable - terrible customer service and will never recommend them to anyone! Mistakes happen but you need to fix your mistakes !!! This is unacceptable!

Great place fast service very recommended :) Best prices in…read moretown for sure. Took my 2 cars in got them back with in a hour great friendly workers.

zero stars , They used a second-hand rear windshield from a junkyard, and it was already chipped,…read morebut they charged full price for a new windshield. They are rude and unprofessional.i don't recomend them

Folks, it's bad. First they changed my appointment time. That's fine, I get it. We arrive and…read morethere's no where to park, so we park on the next street over. Cars are randomly scattered on their lot like discarded mahjong tiles. We go in, the desk lady is yelling at some old guy that he needs an attitude adjustment. She tells him, "According to this, you mumbled something and hung up without making an appointment." Half the people ahead of us in line are told, "We don't have your parts, you'll have to make another appointment." She then tells me, "We don't have your parts and your account is on HOLD." "What does that mean?" She reads from her screen, "It says your voice faded and call ended." "Yeah, I was cut off, but I called right back." "Then," she asked, "who did you talk to?" As if that matters? As if that's some gotcha! She tells me that we'll have to make another appointment. No thanks, I tell her. I don't blame the desk lady; she's part of a broken system. I have to say, this place has bad feng shui, the worst. That front office is brutal. Usually, I'm not one to complain, really I'm not. But they have documentation of when I was cut off, but not when I called back? Come on!

The lady I spoke with on the phone was very friendly and was able to get me scheduled for a…read morewindshield replacement. She originally offered me an appointment that same week, but I wasn't available, so we scheduled it for the following Friday at 3:00 PM. During the week leading up to my appointment, I received multiple text and email reminders confirming my 3:00 PM Friday appointment. My wife and I drove 1.5 hours to Springfield for the appointment and arrived at approximately 2:20 PM. When we checked in, we were told they would not be replacing my windshield because they only work on a first-come, first-served basis for customers who drop their vehicles off before 2:00 PM. I was told I would have to reschedule for another day, drop the vehicle off, and wait in line. I explained that I had a confirmed 3:00 PM appointment and had received multiple reminders. The employee told me that the booking agent sometimes gets confused and schedules appointments incorrectly. Unfortunately, this meant taking time off work and making a 3-hour round trip for nothing. Because of the inconvenience, I chose to schedule the replacement with Safelite instead, even though it cost more. I understand that mistakes can happen, but if your company does not accept afternoon appointments for windshield replacements, your scheduling system should not allow them to be booked. This experience cost me time, fuel, and lost work, and it was very disappointing.

They'd come to my house in Lebanon. Missouri and tinted all my front windows and all the windows…read morefacing the east, done a fantastic job. I had a couple of little issues that come right back and took care of them. I would recommend these people at my job. I've used them several times they've always done great work. Your serve is excellent and they're very courteous.The nicest people you will ever meet.

Excellent work! Was able to get the work done on the day that I needed it done. Friendly service!…read moreHighly recommend.

Fist they came out and measured everything. They showed up when they said and fixed several windows…read moreat a fair price. All good

Heading to Branson, on Christmas Eve I got a rock chip in my windshield. Called these guys and they…read moresaid come on over. It turns out I had 3 rock chips. I asked if they would take care of them all...the answer...no problem! Top notch service and professionalism!

Somo did an awesome job fixing a bad tint on my rear window. They were super friendly,…read moreprofessional, and made the whole process easy. The new tint looks great, and I'd definitely recommend them to anyone.

From the owner: SoMo Customs is a locally owned auto window tinting shop serving Springfield, MO, and the…read moresurrounding Ozark area. Specializing in car window tinting services, SoMo Customs delivers auto window tinting solutions in Springfield, MO designed to reduce heat, block UV rays, and enhance privacy. As a 3M Authorized Dealer Installer, the shop offers premium automotive window film, paint protection film, ceramic coatings, remote start installation, and residential and commercial tinting. Quality craftsmanship and personalized service set SoMo Customs apart, with staff who help customers select the right auto window tint in Springfield, MO for their needs. Request a free quote today.