A couple of days after being rear ended Crash Champions Collision Repair gave me a consultation and…read moredate to drop off my vehicle. The front office lady was super sweet and extremely helpful. My technician was James Oliver, he was awesome. They had called Enterprise to remind them I needed a rental as soon as I arrived. I was even offered lunch while I was there, it was their lunch hour and they were taking staff orders. I received daily progress information on my vehicle which I thought was great. My truck looked very good as if nothing had happened, James rocked it. We were very pleased with the staff service and vehicle work.

Can I do a negative?…read more Report on Crash Champions. I was sent there on fender bender estimate. Had advised that worrying about the cosmetic damage but had unrelated stuff on truck I was going to use money on. 1. Was the gas gauge not working properly likely due to float on fuel pump it seemed. They said they had mechanic in back that could do it. So made appt. They called day later and said done. Picked up and the gas gauge now pegged on full. I asked why they didn't make sure it was working properly before putting bed back on and advising me it wa good to go.They denied any wrong doing and that they had done what was asked and "put it in"....the emphasis that having to make sure it was working was not their responsibility. After a bit of urging they stated they (Kyle) would ask their tech the next morning. I left the truck. Next day they called and denied that it was not their problem. I stated obviously was and they needed to correct. They stated only if pay again to have the bed taken off and pay for diagnosis...they emphasized it would be a very expensive diagnosis. I immediately drove over. Asked for manager and and advised him I needed a full refund. He laughed and stated not happening. I then asked for the corporate number. He said he would not give it, I could look it up (I had already tried finding online). I stated again I either refund or give me the number. He again stated again no and I did not leave he would call the police. I said give me the phone number and no problem. He turned and went to the phone and called the police. The guy came walking back from the outside about same time with the old pump so I stepped outside and he politely advised it still smelled of gas and he could put in back of truck for me. I didn't believe I should then leave the scene so I waited outside for police to arrive. That all just was determined a civil matter I moved the truck off the property next door that gave me permission to leave until I could bring back another driver. Next day I went to fill up the truck and gas came rolling off the top of the gas tank from area of the pump. HORRIBLE!!!!!

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

They replaced my radiator about 3 years ago and it is still going strong with no issues! I remember…read morethem quoting me 1/2 the price as 2 of their competitors. I am REALLY THANKFUL that even years later my car is going strong!

Macy, at the front desk was very helpful and accommodating with the payment process. They also got…read moreback to me quickly about what exactly was wrong with my car and walked me through it.

Excellent service at a very reasonable price. Better yet, they answer the phone-every time! We…read morewere traveling to Springfield and blew a turbo hose on our Sprinter RV. Jeff and crew squeezed us in & got us rolling temporarily. then they ordered the part express and installed it a couple days later allowing us to stick to our travel schedule. Highly recommended.

What can I say but THANK YOU!!! My daughters transmission went out on her 04 Ford Taurus and after…read moresome checking around online and with auto mechanics in the area Ace came in highly recommended! They were all right on their statements! Fast, reliable and very personable! They had her up and running in a day! They took care of my daughter and son in law with respect and I cannot say how happy Charlie and his team made me, a concerned father separated by approx 100 miles. Will highly recommend this company to anyone from anywhere for transmission needs. Once again Charlie and crew THANK YOU SO MUCH! Edward (Andy) Anderson

I highly recommend this transmission shop, they put a transmission in my 2011 town and country. I…read morenow have driven it for over 2000 miles, it shifts like it did when it was new. I am very happy with the service.

This has to be the greatest shop around in my opinion. Our experience is that we had the…read moremisfortune of having the passenger mirror knocked off of our little 2012 Ford Escape. It also received a couple of long creases down the side of the truck when this happened. We took it to several shops, including Tanners, Barkers, and Hammers. Everyone of them insisted on taking pictures so that they could give us a quote even though we kept telling them that we didn't want to use our insurance. (That's just what we need, is to pay a skyrocketed insurance premium for the next seven years. I don't think so.) When we were recommended to go and see Preston at Quality by a friend of my wifes, it was a true blessing. We were instantly impressed by the friendly, knowledgeable, and compassionate care that we received. They are definitely a cut above the rest in my opinion. They were able to take care of all of our needs with no insurance at a very reasonable price compared to everyone else. Our little truck looks new again. It is truly wonderful to know that a hometown shop full of such wonderful, and talented people exists. I just want everyone to know how thankful we are for Quality Auto Works!

We were visiting from Illinois and damaged our front end. We called Quality Auto Works, and they…read moreinvited us to come over right away to see what they could do to help us. They repaired our car the following morning and had it done within just a few hours for a very reasonable price. They turned what seemed like a major issue into a minor inconvenience. We highly recommend Quality Auto Works!

I decided to give Cloverleaf a try because I liked that they are family-owned and operated, I liked…read moretheir logo (eh, it's the Irish in me), and it was within a few miles of my home. Kind of dumb reasons, but as I wasn't finding a place on the north side of Springfield with good reviews, and no one I have met in Springfield had very good mechanic suggestions, I figured I'd take a gamble and see. When I called this place and asked some basic questions, they were friendly and professional, and most importantly, got a mechanic on the line to listen to my symptoms. He gave me five possible reasons that those symptoms could be happening, and listed them in order from the cheapest repair to the most expensive. I was able to quickly get my car in to be seen, and they had the repair diagnosed and fixed by the next day. Best part? It wasn't even as expensive as they had originally quoted me as the labor hadn't taken as long. I know it is easy for mechanics to jack up the labor costs, but my itemized bill was very reasonable. That kind of honesty has kept me coming back! I'm glad I took a gamble and tried Cloverleaf Auto Repair.

took my car in and they inspected my breaks & shocks for me. Dis not charge me anything to look at…read moremy car. We will be taking in our daughter's car today. They are honest, capable people.

I drive a 2005 Cadillac DTS, red with a white rag top. It's outstanding! Except I backed into a…read moreutility pole, scuffed up and rubbed paint from the rear bumper. I wanted to pay out of pocket. Two other shops quoted over $2000. after I ask them to put it on a lift and spot paint without removing the bumper. Superior Collision Repair agreed and cost me much less. I am very satisfied!

We had Superior repaint the hood on our suv and they did a fantastic job. Not one speck in the…read morepaint. Great people to work with and a fair price: I would highly recommend them.

5 STARS FOR WADE! I…read morecannot say enough good things about our salesman, Wade! If you are looking for a new vehicle, do yourself a favor and ask for Wade. He truly went above and beyond for me from beginning to end. He spent three days helping me figure out exactly what I wanted, and not once did he make me feel rushed, pressured, or like I was taking up too much of his time. Financing wasn't the issue--I simply had no idea what I wanted! I looked at different vehicles, changed my mind, and asked plenty of questions, and Wade was patient with me through all of it. What really says a lot about Wade is that he even spent his entire day off talking with me and helping me figure out what vehicle I wanted. He certainly didn't have to do that. That was his personal time, but he was still there answering my questions, going over different vehicles with me, and helping me make the right decision. I honestly don't know many salespeople who would go that far for a customer. And Wade had his work cut out for him because, at 59 years old, this is the very first Chevy I have ever purchased! I have always been a Ford person, and when I started shopping, I actually thought I wanted a new Bronco. Then I took a Bronco for a test drive. I quickly realized it just wasn't the vehicle for me. Once I drove the 2027 Chevy Equinox RS, there really wasn't much of a comparison in my opinion. The Equinox had a much smoother ride, I liked the features better, and overall it just felt like a better vehicle for me. And I have to say it--I think the Equinox looks better too! I absolutely LOVE my new 2027 Chevy Equinox RS! Mine is black with the red RS accents, and it is absolutely gorgeous. It rides so smoothly and has so many features that I'll probably still be figuring some of them out a year from now! I honestly couldn't be happier with my choice. When I went to pick it up, Wade had it completely detailed and ready for me. Of course, it was brand new, so I'm sure it didn't need much, but that extra attention meant a lot. It was spotless, beautiful, and ready for me to drive home. What impressed me most about Wade was that I never felt like I was dealing with someone who was simply trying to sell me a car. He took the time to listen to what I wanted--even when I wasn't quite sure what I wanted myself! He answered my questions, gave me the time I needed, and helped me find the best vehicle for me and my budget without ever pressuring me to make a decision. After being a Ford person all these years, I never thought I'd be writing a review saying how much I love my new Chevy, but here we are! Wade helped make a Chevy believer out of me. I will absolutely recommend Wade to my family, friends, and anyone else looking for a vehicle. And I already know this won't be the last vehicle we buy from him. My husband needs a truck next, and when that time comes, we'll be going straight back to Wade! Thank you, Wade, for your patience, kindness, for giving up your day off to help me, and for making what could have been a stressful experience such a great one. You definitely earned a lifelong customer! If you're shopping for a vehicle, ASK FOR WADE. He's the guy you want helping you! And please make sure you tell him Sherry sent you!

I had an excellent experience in purchasing my vehicle thanks to my sales rep, Brady. He was quite…read moreprofessional and knowledgeable in helping me with my chose. I definitely recommend Ozark Chevrolet . Ask for Brady; best of the best.