If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Tanya answered all my questions and I had a lot! I have an almost 16 yo GMC that I'm trying to keep…read moreworking for me. They did everything I needed. Told me Front breaks were needed and back breaks could wait. And we're able to do the oil change as well! I enjoyed hearing about the family that worked at "Family Auto Repair"! They have a very nice waiting area, very comfortable! I'm going to go back soon with my son's car! Thank you so much, Tanya and Family!!

I love this place! Been taking my cars here for years and never had any issues. The team is super…read morefriendly and helpful. They always manage to squeeze me into the schedule if need be. When I have to drop my car off they drive me where I need to go, free of charge. They always get my car back to me quick and the prices are sooooo reasonable. And they honor AAA so I get a discount every time I take my car in. Cant say enough good things about Aasby.

After looking over my 2009 Ford Edge, w/155,000 miles, I was told my driver side, front and back…read moreswaybar links were broken. I was quoted for front & rear swaybar links to be replaced. I was told that they would use good parts, not underpar. Quote $978.82. I took my car from the shop as I did not trust this quote, even as a woman, I know when something sounds high. Especially when I was told it could be done and ready by end of day. I was given a quote from a recommended shop, over the phone, without giving the quote from Aasby's, of parts and labor of "$360.00". I had my car back within a two hour period. I was told by the service mgr. of BBT, that he has many stories of Springfield auto shops charging prices that the dealerships charge and more. I will never go back to Aasby's even though 18 years ago I did go there. They lost my trust.

5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

This place is SOLID GOLD., if I changed one thing., is that they pay attention to more customer…read morecontact with communicating details and more concern of what the customers are going through. The work here is EXCELLENT... I highly recommend CATT TRANSMISSION every single time. Thanks guys, for putting me back together..!!

Put a new clutch in my little Toyota pickup and did a great job for a great price. I would…read morerecommend them anytime.

Very pleased with their services and business values. Dustin and the rest of the team displayed…read moreexcellent customer service on multiple occasions. I'd recommend this business to anyone dealing with transmission issues, you won't be disappointed.

The transmission American rebuilt completely failed at eleven months. No warranty because my…read moreService Engine Soon light stays on. I changed the parts they requested and still no warranty. They didn't show me the scan results afterwards. Someone tell me, a former ASE certified transmission mechanic why a transmission completely locked up because of their claim of a bad EGR valve. A year of training for an ultra marathon shut down due to the expenses. Thanks a lot guys. My engine runs like it should. Warranty or not. The transmission completely failed in less than a year.

Upon calling to enquire about building some a/c lines for a brand new Vintage Air system in a…read moreclassic car restoration, the gruff, angry, rude guy answering the phone said "Nope! We don't do that anymore". So apparently, Don's "Auto Air" no longer does auto air. If I could leave ZERO stars, I would, simply based on the person answering the phone. Total jerk. Wouldn't recommend ever using this garage until they learn how to speak to potential customers inquiring about legitimate work.

They serviced the A/C systems on three of my collector cars and my Son's late model daily driver…read more Honest people doing quality work.

took my car in and they inspected my breaks & shocks for me. Dis not charge me anything to look at…read moremy car. We will be taking in our daughter's car today. They are honest, capable people.

Always have taken my cars there. They do great service. The prices have always been fair.read more