D & Sons has taken care of my vehicles ever since I moved here in 2015, from routine oil changes to weird-noise checkups to dying alternators. I always drive older cars, 200k miles or more, so things pop up and they do a good job of diagnosing the issue and resolving it.
One of the things I appreciate is the communication. Rusty at D & Sons does a great job of explaining what's going on regardless of your skill level with cars. I've been to other places that either throw a bunch of jargon at you or on the flip side act like "oil leak" will go over your head. Rusty always explains things and gives the options so that I can make an informed decision about it. As a woman, there've been a number of times where I went to other mechanics and got the feeling that they were ready and waiting to take full advantage of my naivety by using jargon to justify a 500% price increase. Here, on the other hand, it feels like they go the extra mile to help me understand the issue, my options, and offer professional recommendations based on what's best for me rather than what would make them the most money.
That's the reason I recommend D & Sons to all my friends in the area -- because they are trustworthy, which is priceless. At one point I thought I needed new brake pads (Google was very convincing) so went in to get them, expecting to pay about $500 or so. They took a look and told me they still had a lot of life left on them and explained the noise (if I remember correctly it was solved with a couple of nuts). Even in the rare situation where life happens and they miss something, they take good care of me - I had an alternator go out, they replaced it, then the replaced one went out too. Turns out there was a wire with a short. They fixed the wire and put in a new alternator at no extra cost to me.
They don't try to upsell you, aren't pushy, but if something is important they'll let you know. Since it's getting to the point where some fixes would cost more than my car is worth just in parts, if we run into those they let me know my options and if that issue isn't a concern for safety or passing inspection and won't significantly impact anything as long as it's monitored, they'll let me know that not fixing it is also a viable option. In general, their prices are more affordable than most other places I've been or at the very least on par.
Altogether, D & Sons is a place I'd recommend to anyone needing car work done. read more