Absolutely the most unprofessional crew I have ever observed. One of their employees was driving…read moreup and down a side road in a black mustang at outrageous speeds, guessing he thought he was cool. So many complaints on the services delivered from a lot of people in town. Save yourself a lot of headache and go elsewhere.

Very quick and friendly. I was met with a bottle of water when I pulled in. The service quick and…read moreeasy

I just moved here from San Diego, CA, a place that was as beautiful as anyone could desire in the…read more79's and 80's. It's too expensive these days for those of us who aren't rich enough to to not be concerned about money. I've found Missouri, and especially the area of Ozark and Nixa, where my daughter and family live, to remind me of New England, where I grew up. Recently, on someone's recommendation I took my car to Springfield to get it fixed, spending several hundred dollars and still having problems afterwards. Kenny at K & S fixed it in under an hour, charging me less than a third of what I paid juts a couple of weeks before. He'll be my goto guy from now on and I'll be sure to recommend him to anyone who needs help with their vehicle, without having to worry about it!

I have to tell you all that I have a love-hate relationship with mechanics. As a female, I know for…read morea fact that I've been taken advantage of in the past by dishonest mechanics. So, when Firestone (in front of Battlefield Mall) told me I needed over a grand of work on my car, I was both worried and skeptical. K&S Auto was recommended to me and I made an appointment. He checked out my car and told me that my car was in great shape and would likely need a tune-up by the end of summer. In short, everything they told me at Firestone was a lie and my car was A-okay. I had him install new brake pads and have had him help us out 3 more times and everytime he has been awesome. If something can wait, he says it. If something is getting serious, he gives me options. He is honest, sweet and personable. I highly recommend K&S Auto to everybody. It is worth the drive so make an appointment and don't get taken advantage of again!!!

We have been taking our vehicles here for years. The staff is extremely professional. They are…read morealways quick to get you in for your oil change. Also offer a punch card, Buy 5 oil changes your 6th one is free. I highly recommend them to everyone I know. Go automotive can also change the oil on our domestic & foreign cars.

When I first started going their several years ago, the owners would be up front and they paid…read moregreat attention to detail. As time passed the prices went up and the attention to detail went down. I will still get my oil changes there though, they helped me after another company that is no longer in business caused harm to my vehicle.

My friend and I were traveling home. I stopped at Jiffy lube in Nixa Mo. The people who worked…read morethere were so helpful, kind, knowledgeable and professional!!! I recommend this business highly! I recommend them to everyone!

Nice looking place I use to use this service years ago until I changed to oilstop which was a…read morebetter service. I am traveling through so I need an oil change they did not do any of the 21 point check list, like lubricant door jams, air in tires, clean the windows, etc. Then charged my for an additive they never used in the oil since I was watching them the whole time. Then one mechanic says all my sway bars have play and all the gaskets are leaking showing me a video. Then it took them almost 40 minutes to get a quote they said $1,300 which is insane. There are better local places that need you to support them and them to take care of you. I went to Hickman Auto and was roughly quoted which was fine until he can look underneath the van said about $700 and that's if everything failed at the same time. So be careful get 3 quotes and stay away from this place that took 40 minutes compared to the other mechanic 5 minutes.

Quality, quickness, no pressure to add on extras. Super clean business inside and out. Highly…read morerecommend.

Trying to figure out the low ratings here. Couldn't have been nicer or faster. Think I answered…read moretwo emails in the clean and comfortable waiting room. I am from out of state and they were all attentive and engaging. Heard them make suggestions to other customers (like all oil change places do). But they were presented as suggestions not hard sales tactics. Thought the place was fantastic

This Manager, Bryan at this location is amazing! I made a phone call, saying my tire pressure light…read morecame on and I'm from out of town. He said, bring it in. We will find it and patch it for $25. It took 25mins. He made her patch it & also had her check other fluids and everything on the car for free since I was on a trip. I DEF RECOMMEND!

Staff there is honest and incredible. I've been going here for ten years now with zero issues. The…read moremanagement is above reproach. Like many of us, trusting mechanics can be difficult. I have no problem trusting this team and their recommendations.

Personal experience. Took Silverado truck on 7/21/25 to have 3 very specific things fixed…read more Received text and call on 7/22/25 that 125.00 was due for diagnostic and none of the three things could be done without more diagnostic and what they would do may not fix problem. One of the three things, they could not hear noise (which was very obvious). Did not need a diagnostic of entire vehicle or ask for it, from Diagnostic, had long list of items to repair that I did not ask for. Just paid for diagnostic and left. Felt very scammed and ripped off. Would not recommend. Had previously been to Campbell Automotive with no issues but was not the case now. Very disappointed and felt cheated. First review I have written.

Normally I work on my own vehicles but at the time I was too busy and wanted the repair done…read morequickly. They had my vehicle for 5 weeks and the issue was still not resolved so I told them I needed it back. When I went to pick up the vehicle the guy behind the counter was rude and insulted me. Took the vehicle home and had it fix in a day and it ended up being an issue I had expressed to them twice I thought could be the potential problem. The owner seems like a nice enough guy and didn't charge me anything but I was still out 5 weeks of not having my vehicle. My biggest complaint is the treatment I received from the guy in the front office at the desk. He needs to learn how to speak to customers.

I have been a customer of Elite for several years. My wife and I both have older vehicles. They do…read moreall of our maintenance and repairs. They are very honest and have saved me a lot of money. Ben is great and they honestly do care about their customers. Everyone has a bad experience once and a while and when that happens they will do everything to make it right.

Please Read this!! My husband was in from out of town, his truck broke down we had it fixed with…read morethem they instructed me it would be best to pay cash instead of card payment several times because of the 3% credit card fee. So we did as they said, three months later our truck broke down from the same problem, they did not want to honor the warranty for parts or the work. It cost us $2500 to fix the same problem again on top of the $1800 cash we had already paid them, we had to fight with them relentlessly just to listen to us, they ignored our repeated text and calls and did not want to help us whatsoever, I do not recommend this place, please go somewhere else and save yourself a headache and money. Go somewhere that they will honor their warranty!!! Warranties are a big deal and honesty is a big deal as well and if you choose not to keep your word or your warranty you don't need to be in business. The manager and owner dodged our calls, texts and when we went by the shop they somehow were "never available". I've previously experienced warranty issues on a different vehicle at another shop, I've never had a shop turned me down to repair or reimburse me for failed work or parts but this shop do not trust them... they will give you every excuse in the book and ignore you, be warned go somewhere else. Completely disappointed!!

Rode my motorcycle in for an inspection without an appointment. They were swamped with work, but…read morefound enough time to inspect my bike and get me on my way. I recommend BNR and I'll be bringing my other vehicles to them instead of the dealership.

Took our Cadillac here about last November. 2018. We needed a tune up before our vacation trip…read more Needed a new radiator, had oil leaks and several other costly repairs. $1500. Bottom line they said not to shut the car off whenever we left because it needed to charge. On the way home it started smoking. All the lights came on and it stopped running. Had to have it towed home and then back to the shop. $3000 of repairs. It had to he towed home again. Doesn't run. Leaks puddles of oil. Everything they charged us to fix is worse than it started and now we have new problems. We trusted these people because they seem so nice. Wholesome even. What a mistake. Now we are stuck with a car we poured all this money into that doesn't even run. Please go somewhere else. Do not trust them.