I usually don't write a lot of reviews but this place definitely deserves my praise! They are…read moreincredibly honest, nice, and humble. Customer service is EXCELLENT. When I contacted David and let him know my battery was not keeping a charge. David told me to come on by and he will take a look. The next day I drove in and he charged up the battery without a problem. I didn't need a new battery, saving me $200. I am forever loyal to this place.

Beware! If you think you're going to get your vehicle back when they say it's probably not true. 3…read more1/2 years and my truck still hasn't been fixed correctly. my truck spent most of the 3 1/2 years in their possession. every time I tried to drive it home something went wrong and they always had another excuse of why it wasn't holding a charge or the blinking dash lights. I found parts from other vehicles in my truck, (trying not to think the worst about it) when I had to return the truck I would let them know that these parts were in there. After my 3 1/2 years of waiting I finally said "does the truck run" they said yes, just to drive it home and have the steering wheel not set right (after repairs) and dash lights (after repairs)flashing and water leaks (after repairs) I went into the office the next day to speak to Lee of course he wasn't there. I asked over and over " after all this time, how could you let me take this truck off your lot in this condition?" the answer I got was "I don't know, I don't know" Don't fall for the Christian music videos they share in their waiting room. God knows

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!

I just moved here from San Diego, CA, a place that was as beautiful as anyone could desire in the…read more79's and 80's. It's too expensive these days for those of us who aren't rich enough to to not be concerned about money. I've found Missouri, and especially the area of Ozark and Nixa, where my daughter and family live, to remind me of New England, where I grew up. Recently, on someone's recommendation I took my car to Springfield to get it fixed, spending several hundred dollars and still having problems afterwards. Kenny at K & S fixed it in under an hour, charging me less than a third of what I paid juts a couple of weeks before. He'll be my goto guy from now on and I'll be sure to recommend him to anyone who needs help with their vehicle, without having to worry about it!

I have to tell you all that I have a love-hate relationship with mechanics. As a female, I know for…read morea fact that I've been taken advantage of in the past by dishonest mechanics. So, when Firestone (in front of Battlefield Mall) told me I needed over a grand of work on my car, I was both worried and skeptical. K&S Auto was recommended to me and I made an appointment. He checked out my car and told me that my car was in great shape and would likely need a tune-up by the end of summer. In short, everything they told me at Firestone was a lie and my car was A-okay. I had him install new brake pads and have had him help us out 3 more times and everytime he has been awesome. If something can wait, he says it. If something is getting serious, he gives me options. He is honest, sweet and personable. I highly recommend K&S Auto to everybody. It is worth the drive so make an appointment and don't get taken advantage of again!!!

Bought a used car, NOT expecting any miracles, asked about Carfax. Somehow he steered the convo to…read moretheir version of reporting but didn't answer the question. The car also had an odd musty smell they blamed on a recent wash/detail that they said would be gone in a few days but it lasted two months until I traded it off at a loss. A few days later when it was 6° the vehicle overheated drastically. When you buy a car from a shop that can do full service auto repair, you KIND OF expect a vehicle you buy in December to have antifreeze in the coolant system. Anyhow $692 later I had it repaired at another shop. I'd rather not do any more business with Rusty. Oh and when I traded it, there was prior body damage that wasn't mentioned when I asked about the Carfax. I lost $2500 driving the car two months, but was glad to be rid of it.

If you want an honest auto mechanic Rusty is the guy. I recently took my truck to him for multiple…read moreissues and the results were great. He listened to what I wanted and what I could afford and made it work. His hourly rate is one of the lowest if not the lowest in the area and he does great work, on budget and on time. You will not be disappointed if you get your work done at this shop.

We have been taking our vehicles here for years. The staff is extremely professional. They are…read morealways quick to get you in for your oil change. Also offer a punch card, Buy 5 oil changes your 6th one is free. I highly recommend them to everyone I know. Go automotive can also change the oil on our domestic & foreign cars.

When I first started going their several years ago, the owners would be up front and they paid…read moregreat attention to detail. As time passed the prices went up and the attention to detail went down. I will still get my oil changes there though, they helped me after another company that is no longer in business caused harm to my vehicle.

The most honest and reliable person to deal with in Ozark. If you want a honest answer, take your…read morecar here. I will never use any other shop.

we have a 2018 Dodge Grand Caravan and we're very happy with his work. he's always been incredibly…read morefair with his prices, he's honest and up front. he's an older gentleman so he does like to chat and can be blunt but he's honest and reasonable so I'll take that over flashy any time. He's done our fluids, plugs, wires, reset our dash warning lights and saved us 4 grand that another garage said we needed done To name a few.

I recently had US Automotive in Ozark replace a leaking transmission tail shaft seal, install a new…read morepitman arm, and perform a front-end alignment. Having worked on cars all my life--and having spent several years as a mechanic in two different dealerships--I have a pretty good sense of what real professionalism and honest work look like. Russell and Robert exemplify both. Their diagnostics were accurate, the repairs were done right the first time, and they communicated clearly throughout the process. It's rare these days to find a shop where you can genuinely trust the quality of the work and the integrity of the people performing it, but that's exactly what you get here. If you need automotive repairs, I highly recommend US Automotive in Ozark, MO. Fair, honest, and extremely professional--this is the kind of shop you want in your corner.

We came here today to get our new truck inspected and this place did not disappoint. Within about…read morefive minutes of us arriving, my husband walked in, their tech, Russell, came out and took a look at the truck. He checked the mileage and the VIN, then he checked us out and we were done. Russell took great care of us and we really appreciate him welcoming us to the neighborhood.

Absolutely the most unprofessional crew I have ever observed. One of their employees was driving…read moreup and down a side road in a black mustang at outrageous speeds, guessing he thought he was cool. So many complaints on the services delivered from a lot of people in town. Save yourself a lot of headache and go elsewhere.

Very quick and friendly. I was met with a bottle of water when I pulled in. The service quick and…read moreeasy