We would like to thank Wesley. He went above and beyond!! He stayed with us through the whole…read moreprocess. Michelle and Chris

Stopped in for vehicle inspection & was told it'd be apx. 1.5 hours. Came back in that time, & was…read moretold it'd be ANOTHER 1.5 hours! They SHOULD have told us to WAIT! But after sitting here for a while & listening to them 'work' I'd NEVER trust them to do ANY WORK on our car! Go ANYWHERE ELSE! We will!

I needed the front motor mount replaced on my car and when I called Buick they required that I…read morebring my car in for diagnostic testing in order to get any verbal quotes at all. No ballpark. No potential amount. Nothing. When I called Christian Brothers they listened and documented when I told them year,make, model, engine size and mileage. They documented the details I provided about the issue that I was having with my car. They were true to their word when I was told they would text me prices after I was given the option of GM manufactured parts or aftermarket. I 100% appreciated that they sent an itemized breakdown down and the timeframe for the needed part to come in. I dropped my car off and they completed the service in the promised timeframe. The entire process was professional and smooth. They didn't suddenly discover I needed 5 million dollars of work done to my vehicle. I received a video, photos and a comprehensive break down of recommendations and why and I truly appreciate. A nice, well furnished, clean waiting area was also a plus too. Thank you Christian Brothers!

Do not trust these people with your vehicle. I brought my car in August. Months later, I found this…read moreridiculous, immature writing on my oil filter cap; referencing a drink I had in my car at the time of drop off. This is childish, disrespectful, and completely unprofessional. Don't touch customers' cars if you can't act like an adult.

Personal experience. Took Silverado truck on 7/21/25 to have 3 very specific things fixed…read more Received text and call on 7/22/25 that 125.00 was due for diagnostic and none of the three things could be done without more diagnostic and what they would do may not fix problem. One of the three things, they could not hear noise (which was very obvious). Did not need a diagnostic of entire vehicle or ask for it, from Diagnostic, had long list of items to repair that I did not ask for. Just paid for diagnostic and left. Felt very scammed and ripped off. Would not recommend. Had previously been to Campbell Automotive with no issues but was not the case now. Very disappointed and felt cheated. First review I have written.

Normally I work on my own vehicles but at the time I was too busy and wanted the repair done…read morequickly. They had my vehicle for 5 weeks and the issue was still not resolved so I told them I needed it back. When I went to pick up the vehicle the guy behind the counter was rude and insulted me. Took the vehicle home and had it fix in a day and it ended up being an issue I had expressed to them twice I thought could be the potential problem. The owner seems like a nice enough guy and didn't charge me anything but I was still out 5 weeks of not having my vehicle. My biggest complaint is the treatment I received from the guy in the front office at the desk. He needs to learn how to speak to customers.

Went in to get all 4 tires replaced, was a long wait but totally worth it to receive quality and…read morehonest service! I will go to them from now on 100%

Mitchem Tire is a great local shop. They're honest about what you actually need, explain your…read moreoptions clearly, and never try to upsell unnecessary work. Fair pricing, knowledgeable staff, and dependable service. I'd definitely recommend Mitchem Tire to anyone looking for a trustworthy tire and auto shop.

They damaged my bumper and refused to acknowledge or fix it, even though I have video evidence…read morebefore I left it there of the condition. Do not come here. They gave me the final estimate over the phone on the repairs I was getting, and ended up charging me 35% more than they had initially told me before picking it up. It pains me to say I won't be returning to Kwik EVER again after being a consistent customer since 2016, and bragging on this place for years. Go next door to Midas before you even think about leaving you vehicle in the possession of Kwik. Heck, take it to Wal Mart auto before you take it to Kwik.

DO NOT GO HERE! I paid them to change my timing belt. My engine light was back on within a day…read more Then I took my car back and they said I needed a new engine. They quoted me over $5,000. I decided to sell my car to a mechanic. He told me that the timing belt had NEVER BEEN CHANGED. I called them to try and get my money back but "they have no record of ever doing that". DO NOT TRUST THESE PEOPLE!!!!

Slow but thorough - they keep track of vehicle maintenance milestones beside the typical oil…read morechange. It's useful for someone (like me) who has trouble keeping track of different car updates. Would have 5/5 stars but it's a bit pricier than I'd like and the last time I went they took about one and a half hours for the things I had been putting off.

I have used this location several times now and I have been very happy with the service. The…read moreemployees are friendly and they work quickly. So, so much simpler than taking it to the dealer. Last time I bought a cup of coffee at the McDonald's next door right before I got there and it hadn't even cooled down by the time my service was complete. I really enjoy that getting my oil changed isn't an ordeal I want to put off anymore, its so easy to just pull in and get it taken care of. They send reminder emails with coupons after a few months reminding you how many miles you were at during your last change too, which I'm sure people have mixed feelings on, but I personally really enjoy the reminder since car maintenance is a thing that can slip my mind now and again.

Quality, quickness, no pressure to add on extras. Super clean business inside and out. Highly…read morerecommend.

Trying to figure out the low ratings here. Couldn't have been nicer or faster. Think I answered…read moretwo emails in the clean and comfortable waiting room. I am from out of state and they were all attentive and engaging. Heard them make suggestions to other customers (like all oil change places do). But they were presented as suggestions not hard sales tactics. Thought the place was fantastic

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

Thank you so much! I'm from Oklahoma and just visit my family for vacations. I've had difficulty…read morefinding an affordable auto shop. We've never met in person, but you have met my brother who brought in my 2016 Nissan in your shop. I was pleasantly surprised by the affordable oil change - only $35! I was always under the impression that services for my car would be cheap. So, I was worried about the engine light because sometimes it relates to the CVT transmission. They tested it and fixed the issue! The safety switch still works. If the light comes back on, I'll definitely bring my car back to this shop.

I brought my Car in for A/C check, It was blowing cool air, when they finished evaluation they told…read moreme I had bad AC lines and bad condenser and would need to be replaced. They evacuated my System and charged me $115 And an estimate $899.40 for repair, leaving me with blowing hot air. I took it to another garage in Springfield that specializes in A/C It cost me $106.25. For evacuation ,refill and dye check.No leaks !!! No problems!!Be careful with this business.