I always take my cars to Valvoline for oil changes. I was impressed and pleased by how thorough the…read moremechanics are who service your vehicle at this location. In addition to the oil change they automatically include checking your headlights, brake lights, and windshield wipers. In Texas I am typically in and out of Valvoline in about 20 minutes or less if there isn't a long line of cars but the service here definitely took about 30 minutes. It was fine with me because of the attention my vehicle was getting. Thank you Valvoline.

I bought the synthetic blend oil change off Groupon to get my oil changed here. I normally change…read moreit myself but it was cheaper to do through the app. The worker told me I couldn't use the coupon because my truck (2016 Chevy Silverado) takes a specific oil. I already bought the coupon so it would've been a waste of 30 dollars if I didn't use it so I let him charge me another 39.00 on top.

Quick oil change service. Staff told me no tire rotation necessary this time. Appreciated the…read morehonesty.

I needed the front motor mount replaced on my car and when I called Buick they required that I…read morebring my car in for diagnostic testing in order to get any verbal quotes at all. No ballpark. No potential amount. Nothing. When I called Christian Brothers they listened and documented when I told them year,make, model, engine size and mileage. They documented the details I provided about the issue that I was having with my car. They were true to their word when I was told they would text me prices after I was given the option of GM manufactured parts or aftermarket. I 100% appreciated that they sent an itemized breakdown down and the timeframe for the needed part to come in. I dropped my car off and they completed the service in the promised timeframe. The entire process was professional and smooth. They didn't suddenly discover I needed 5 million dollars of work done to my vehicle. I received a video, photos and a comprehensive break down of recommendations and why and I truly appreciate. A nice, well furnished, clean waiting area was also a plus too. Thank you Christian Brothers!

Brought my car in to replace rear two tires. after an hour of waiting I went to the front desk to…read moreask for an eta. I was told there was problems with my engine and they recommended that I spend another $400 to have it fixed. I declined and they said it would be a few more minutes before they had my tire changed. Another 30min passed and I went back up to the front desk to see what was happening. I was told the tires that I requested weren't in stock and they had to drive across town to their warehouse to get them. Another hour passed and I got my tires. I try to be a patient person but 2 hours and 30min seems excessive for two tires.

went in for 4 tires and alignment. left with 4 new tires and a bunch of scratches on my wheels…read more manager Jacob said one from a pothole, one from a rock, and the rest from a curb. I wash these wheels almost every week and know the details. 4 wheels with fresh scratches after pickup trying to say I scratched all of them on my way home. just another 1 star to add lol. don't go here. they are offering to "touch up" my white wheels but claiming they did no damage.

Slow but thorough - they keep track of vehicle maintenance milestones beside the typical oil…read morechange. It's useful for someone (like me) who has trouble keeping track of different car updates. Would have 5/5 stars but it's a bit pricier than I'd like and the last time I went they took about one and a half hours for the things I had been putting off.

I have used this location several times now and I have been very happy with the service. The…read moreemployees are friendly and they work quickly. So, so much simpler than taking it to the dealer. Last time I bought a cup of coffee at the McDonald's next door right before I got there and it hadn't even cooled down by the time my service was complete. I really enjoy that getting my oil changed isn't an ordeal I want to put off anymore, its so easy to just pull in and get it taken care of. They send reminder emails with coupons after a few months reminding you how many miles you were at during your last change too, which I'm sure people have mixed feelings on, but I personally really enjoy the reminder since car maintenance is a thing that can slip my mind now and again.

They jumped right on my flat tire project. Took the nail out, then plugged and patched the hole,…read moreall in less than 45 minutes. People at the counter were nice and professional, and they balanced the tire on the wheel before I picked it up. $26. Good job, Guys.

Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

Went in to get all 4 tires replaced, was a long wait but totally worth it to receive quality and…read morehonest service! I will go to them from now on 100%

Mitchem Tire is a great local shop. They're honest about what you actually need, explain your…read moreoptions clearly, and never try to upsell unnecessary work. Fair pricing, knowledgeable staff, and dependable service. I'd definitely recommend Mitchem Tire to anyone looking for a trustworthy tire and auto shop.

Doesn't treat females as dumb. Always offering discounts and coupons. Friendly fast staff.read more

I had my car serviced yesterday, and it took about (1) hour, because of ALL the cars in line! They…read morewere good in reviewing ALL my concerns and I used a GROUPON.. this saved me some money! I will go back when back on town!

I'm giving low a rating because of their appointment schedule. Called on Monday to see if they…read morecould rotate my tires. Told them my name and which vehicle. They said sure can at 10am on Saturday. Took the appointment. Get there a 9:45am to be told noon would be the earliest they could get it in. Get rid of the appointments be cause all your doing is missing customers off.

I DO NOT RECOMMEND - GO TO REAL PROFESSIONALS…read more For starters, I called to schedule an appointment to have a nail removed from my tire and asked for the first available time, which was 12:00. Upon my arrival at 11:55, I gave my information and keys accordingly. After waiting 35+ minutes for them to take my vehicle into the garage, I was told my front-end tire alignment was off and would cost $129 to align it. I recently had the vehicle aligned less than 2 months prior because I had new shocks, struts, and springs installed. I told them I would like to talk to the previous company that did the alignment and did not want the service. After waiting an additional 30+ minutes, I was told to come to the back, where I was shown massive chips out of the inside of my tire due to their improper removal of the tire from the rim. I was then told a completely fabricated LIE, blaming the previous company that worked on my vehicle. Which I called them out on. I was told I didn't need to pay, as I was so disappointed with their service. I get home, and after inspection, I notice they didn't even put the air cap back on after filling my tire with air. TLDR - Dishonest, Amateur, Unprofessional, Slow, Pathetic

Brought my vehicle in, asked them to run codes. The person working told me they didn't have anyone…read moreto look at it. There was over 2hours left of the business being open and not a single person could even go look at my vehicle. Thank you. Customer service was not there, more worried about going home than helping the customer.

Came in for an appointment to get tires balanced and alignment. Mechanic Justin on cell phone…read moreirritated to have to do work. Asked supervisor Aaron, to let Justin know to not throw chrome hub caps on concrete upside down. Justin mechanic has attitude and refused to do it and continued to throw chrome caps upside down and said fke me. Look these caps are about $120 a piece new. I then told supervisor to put caps back on and back truck out. I don't want Justin to touch my truck fearing he would not do a good job or care about it. Justin continued to cuss me and my truck out and refused mount caps & back out truck. Supervisor Aaron had to put caps back on and back out truck while Justin continued PO tirade. the supervisor Backed out my truck, gave me the keys. Looked at caps. Yep scratched like I said. I don't know about you but money ain't free and parts are expensive. As long as Justin mechanic is working there I would go anywhere else. Update, drove across town to another Firestone. When they tried pulling up my truck, funny it was gone. Luckily had invoice of tire purchase in truck. Now for 20+ yrs Ive shopped at Firestone, in multiple states. Never had an issue with my data disappearing. But now right after the issue with this store the other store can't see my tire, lifetime rotate balance, the lifetime alignment purchase. Like it no longer existed. Luckily I kept the original invoice in my truck. Keep your printout people. Today 3 weeks later and still no response from corporate. Not one person reaching out to understand and maybe come to a mutual benefit. This let's me know I'm nothing to them but 1 drop in a bucket of customers.