My friend and I were traveling home. I stopped at Jiffy lube in Nixa Mo. The people who worked…read morethere were so helpful, kind, knowledgeable and professional!!! I recommend this business highly! I recommend them to everyone!

Nice looking place I use to use this service years ago until I changed to oilstop which was a…read morebetter service. I am traveling through so I need an oil change they did not do any of the 21 point check list, like lubricant door jams, air in tires, clean the windows, etc. Then charged my for an additive they never used in the oil since I was watching them the whole time. Then one mechanic says all my sway bars have play and all the gaskets are leaking showing me a video. Then it took them almost 40 minutes to get a quote they said $1,300 which is insane. There are better local places that need you to support them and them to take care of you. I went to Hickman Auto and was roughly quoted which was fine until he can look underneath the van said about $700 and that's if everything failed at the same time. So be careful get 3 quotes and stay away from this place that took 40 minutes compared to the other mechanic 5 minutes.

JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!

Joe and crew are an excellent service - oriented auto shop. They are great from the point of…read moresetting appointments to consumer education related to recommendations for maintenance and optimum long term vehicle safety and function. Very highly recommended !

Joe told me my vehicle 100% needed a new motor due to a symptom he found in my engine and that the…read morevehicle was worth maybe $1000 if I wanted to sell it without repairing it. I expected and planned to be out of pocket at least $5,000 and was really upset about it. I spent the money for all the parts Joe said I needed and it burnt a pretty big hole in my wallet. I then took it to Chevrolet in Springfield the very next day and they did an inspection of the motor and found the same symptoms as well. They then took my motor apart and told me to look at it with them. The head gaskets, timing chain, head bolts, and valve cover gaskets that Joe told me I needed to replace were 100% fine and needed no reason to repair. All it needed was a new thermostat housing and coolant leak to attend to. I don't believe EMS physically looked at anything in my motor and just gave me a quote for a new motor after finding one symptom that could realistically mean a lot of things that could be wrong. I ended up only paying under $500 for the repairs and the car had zero problems after the repairs and I ended up selling it for much more profit then what I bought it for. I wouldn't have a problem with any of this if Joe just took the time to physically look into the problem instead of just telling me that I needed a new motor after finding one thing wrong and then just stopped looking in to it. I just feel like they tried to cheat me in giving them $3,000 to order a new motor and pay the $2,000 in labor when all I needed was just a thermostat. I won't be taking any of my vehicles to Joe anymore. He's a very friendly man but only did half the job.

I have been a customer of Elite for several years. My wife and I both have older vehicles. They do…read moreall of our maintenance and repairs. They are very honest and have saved me a lot of money. Ben is great and they honestly do care about their customers. Everyone has a bad experience once and a while and when that happens they will do everything to make it right.

Please Read this!! My husband was in from out of town, his truck broke down we had it fixed with…read morethem they instructed me it would be best to pay cash instead of card payment several times because of the 3% credit card fee. So we did as they said, three months later our truck broke down from the same problem, they did not want to honor the warranty for parts or the work. It cost us $2500 to fix the same problem again on top of the $1800 cash we had already paid them, we had to fight with them relentlessly just to listen to us, they ignored our repeated text and calls and did not want to help us whatsoever, I do not recommend this place, please go somewhere else and save yourself a headache and money. Go somewhere that they will honor their warranty!!! Warranties are a big deal and honesty is a big deal as well and if you choose not to keep your word or your warranty you don't need to be in business. The manager and owner dodged our calls, texts and when we went by the shop they somehow were "never available". I've previously experienced warranty issues on a different vehicle at another shop, I've never had a shop turned me down to repair or reimburse me for failed work or parts but this shop do not trust them... they will give you every excuse in the book and ignore you, be warned go somewhere else. Completely disappointed!!

Baillies is a horrible place to get trustworthy advice on your diesel trucks. I asked several…read morefriends and mechanics around town after my experience, and to no surprise, everyone has bad things to say about this place. Absolutely the worst diesel place in town... took my '08 F250 there because it was loading up a bit at stop lights (turned out to be a $700 EGR repair from LEM's). These morons charged me $70 for a diagnostic that must never happened because everything said in their diag report was falsified. Then they recommended I replace the entire $20,000.00 engine on a truck that ran perfectly fine. They tried to tell me the injectors were all bad and all kinds of other stuff wasn't working. Go to Lem's on Glenstone near Division. That old boy told me everything was perfectly fine, but the EGR valve was sticking causing it to load up at stop lights. He had it fixed in a day. I run a business with multiple diesel trucks, and I figured an easy repair from the shop down the street (baillies) would be convenient... but it was really a $70 scam and I'm going to warn everyone I know about these bastards. By the way, its been 8 months since the repair and my truck runs good as new still. It pulls a 14,000 lb, 14ft dump trailer full of materials every week, all around the Ozark hills near Springfield/Nixa/Ozark. I don't know how these guys are even in business still. DO NOT waste your time with these scammers. You have been warned.

Notice how they didn't bother to reply to my complaints?? Their silence speaks very loudly!read more

Dustin and his wife were fantastic and patient. Had a delay on a shipment of a part which bugged me…read more(I did the ordering and shipping), but they remained patient and did great work. They were able to find some other issues with my car, one of which was quite serious and others are on the verge of being serious, but didn't continue any work without consulting with me. I would highly recommend Arnold Automotive to anyone. Support small local businesses, especially those who provide quality work and fair pricing like Dustin and his wife.

From the owner: My wife and I started a small automotive shop in the Ozarks so we could help people with there…read moreautomotive needs without the large mechanic and dealership prices.

Had a huge job done by these guys and they absolutely killed it! Very respectful and honest also…read more Gonna be a lifetime customer for sure

From the owner: We offer quality work at affordable prices. Both diesel and gas vehicles, bumper-to-bumper…read moreservices. Anything from replacing a battery to full on engine,transmission,suspension rebuild or replacement. Maintenance, etc.fleets & RV's are welcome.