Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

I would like to personally thank and recommend Bohannon's. I took my wife's car over to have it…read morealigned, and put on new tires. They done an exceptional job, offered several brands of tires, with varying prices. We do all of our business trucks there, and am so happy with the service they do. They are not pushy, and will do as much as you want to your vehicles. And are really honest people. Thanks Allen & Kim McMillian

They made me feel comfortable and I trusted them... Something that is rare with me nowadays, esp…read morewhen I take my truck in without my husband being with me. They didn't talk down to me or try to BS me and get me to spend more money. They were also correct in their diagnosing, because my husband had already diagnosed the problem, is a retired mechanic and disabled, so couldn't repair it himself.

If I could give this mechanic 10 stars I would. In the fall of 2019, we began having issues with…read moreour 2011 Chevrolet HHR being difficult to start. Took it to our "trusted" mechanic who we had been using for 3 years. The mechanic took several days (I had to rent a car) and while he checked and charged us trying to "fix" the issue he was unsuccessful. Paid him over $500. Then he directed me to the dealership who also tried to "fix" the issue and misdiagnosed the problem. That repair cost me almost $500. Still having no resolution to the original problem, I was referred to Carl at Family Auto repair. Within an hour he called me. I remember his exact words: "I am embarrassed that both other mechanics could not quickly identify the problem" The problem was with the throttle cable (less than $200). While the other services performed would have been needed at some point, they were not immediate needs. Carl and Family Auto has become my go-to mechanic and every time I take it there, the actual cost is always lower than the original quote. There have been instances when he didn't even charge me! Who does that? If you want an honest, trustworthy and reputable mechanic than Carl and Family Auto is the right choice.

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

I can't say enough good things about Complete. Just had another repair on my car the other day at…read morethe shop. The customer service was top notch like always. Every employee has a friendly face and present a friendly atmosphere. The work is also done in a timely manner with consistent updates along the way. It might cost a little more in the end, but you get what you pay for. I'm willing to pay a little for service that'll keep me on the road longer. My dad was an auto mechanic for decades. Up until his health declined, he was usually able to fix quite a few issues that occurred on his car or my car. Once he wasn't physically able to, he looked for a quality shop he could trust. He was a bit stubborn and picky with the service from the few other shops he went to before. I then took him to Complete for a repair when they were still on Kearney. From then on until he passed away, he would only let Complete work on his vehicle. To me, that says a lot coming from a former diesel mechanic that didn't trust many shops. Since then, Complete has always been honest, reliable, and reasonable when working with them. I've recommended them to a few coworkers that ended up taking their vehicles to them as well. I'll gladly continue to use their shop and recommended them to friends. Also, they have the cleanest customer waiting area I've ever seen at an automotive shop. It's another small thing that shows that they care. Take your vehicle here and you won't be disappointed with the experience.

I went in for an inspection, and they disconnected the third brake light in my trunk and wanted to…read morereplace it. They also handed me a $2000 estimate on a car that is running just fine. This is the shop people warn you about if you're someone who doesn't know cars at all. Avoid these predators.

Awesome people! They got me back on the road in the same day, and at a great price too! Honest…read morepeople, told me exactly what I needed and didnt try to sell me things I didn't. HIGHLY RECOMMEND!!

I took my car to Daytona Auto, and It was explained to me very clearly what the problem was and how…read moremuch it would cost, so I had them do what was needed, and they did an excellent job. And I would highly recommend them for any car problems.

They really always take great care of my car and I appreciate them and the fact that they are a…read morefamily business and that they treat their customers like family . Thank you guys for always making a stressful situation more manageable.

I did not need this service, I had already had the service performed. But DK's collision did call…read moreto see if it had been handled before the end of the day. Thank you

IMPORT SPECIALISTS For pretty much all of my life, I have…read moreliked cars that had more style than my budget would suggest was appropriate. It's not exactly true to consider myself a starving artist, but the DJ lifestyle has to take certain tradeoffs into account. So, if it is up to me, I will always be sporting an extra stylish ride to fit my ego and self image, and it will probably be of the older variety so that I can afford it. In my younger days, I was the proud owner of 4 Nissan Z cars in a row, and I am now on my 2nd Mercedes Benz, both of them being 1994 model years. So take my word on it, when you drive a fifteen year old plus import, getting to know the right local mechanic is an IMPORTANT decision. I have had both good and bad luck with the Z's over the years, and mostly good luck with the Mercedes. It does help to start with a quality car, but all cars are machines, and machines need maintenance. Which brings me to Import Specialists. I needed some work done on my air conditioner, and according to my fellow Mercedes Drivers in various parking lots around Springfield, they are the place to go. Positive word on the street and online reviews were a good place to begin, but I went by in person to check it out for myself before I set up an appointment. This was definitely the place I was looking for. I have no interest WHATSOEVER in finding the cheapest asshole (can I say asshole on Yelp?) that has a set of wrenches to do anything on my prized Mercedes. I am looking for someone who knows what they are doing, someone that does quality work, someone I can trust for their skill AND judgment, someone's who's honest about the situation and fair with the price. Again, I'm not looking for cheap, but prices can get a little steep at some dealers. I'm willing to pay more for a quality mechanic, but I prefer someone who thinks of me in the long term. I'm not only looking for someone who can fix this car, this time. I'm also looking for someone who can fix all of the cars I own for as long as I live in this town. And I think I've found one. Ask any other European import owner in a parking lot, word gets around. Or just look for yourself like I did - it's an obviously tight ship. Frank, (one of the) owners is attentive and patient, the mechanics continuously re-train and get certified as Master Mechanics by the different manufacturers, and I am certain that the shop floor is cleaner than my kitchen counter. And as far as this specific repair, it came out on the low end of my estimate, my AC is back to being so-perfect-I'll-never-use-the-sun-roof-again and I was able to get in and out in less than my scheduled time. They told me to expect a couple of hours, but I swear it was only an hour and a half. I wasn't in any particular hurry; I just respect someone who can competently give me an estimate about time. Telling someone it won't be long when it's really 4 hours isn't being helpful, even though it's what they want to hear. I want to hear the truth, even if it's bad. Skill + competence + truth = trust.

Horrible! I took my wife's Volkswagen Touareg here for some electrical issues we were having. We…read morewere dealing with a bad battery drain and the car would not crank. They had the car for over 2 MONTHS! over that time I had to call them well over 10 times just to get updates as they would never reach out to me. They finally after weeks told me that the PCU needed replaced and I approved the replacement of it. Few weeks later I reach out again and they said that now there are other electrical problems which resulted in the coils smoking really bad. Logan then told me they would not work on the car anymore and suggested I take it to pick N pull and dump it.. I said fine Ill come pick it up. Few days later I picked it up after work on a Friday in the down pouring rain with NO help from the employees instead they all left the shop after I paid them over a thousand dollars. I got it loaded and got it home in the down pouring rain. Finally was able to look over the car see what they had done. Well I was pissed to find out they had broken my windshield in 3 areas! They also had broken off the driver door lock, and a lot of mold had grown in the trunk from where water was let in! The whole car was still torn apart as well! I took photos and went back to them when I was in town next and spoke to the manager. He denied any of the damages saying "Someone might have tried to steal your wipers and that's why its broken" Are you kidding me!!! He would not refund any amount for all the damages or admit to any of it. I am now in the process of trying to get a dispute on my card. Horrible service.