Roni did a great job cleaning our Washing Machine. Mega responded quickly and was out within an…read morehour.

Roni was professional and polite. He took my freezer section of my LG fridge apart and found the…read morefan wasn't working. He replaced it and put everything back the way it was. I'm very happy with his service.

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

They arrived when they said they would, looked at the issue and diagnosed quickly and properly…read more Quoted repair up front and charged what they quoted. I needed a new dryer on my Under counter Bar Refrigerator. Most other companies I called said they would not even look at it because it is a Commercial Unit. Unit is now working flawlessly 24 hours after, where it would not cool at all before. In addition they looked at a couple of issues I had and gave some recommendations at no additional charge. I will definitely use them again and I highly recommend them. As a side note banter between Eric and Byron was professional and entertaining, as two Professors discussing the technical minutiae of HVAC theory.

This company was assigned a repair of one of my appliances by Lowes under an extended service…read morecontract that we purchased. The technician showed up, said he needed to order parts and we never heard from them again. They refuse to answer the phone and believe they blocked us after a while. After almost 2 months of trying to make this work, we contacted Lowes who then told us the technician filed a report saying he was unable to do the work because he claimed it was out of warranty. I am sure he got paid by Lowes for the visit, so it sounds like he is either mistaking us for someone else or... Anyway, Lowes said there is nothing we can do until we "make things right" with this company. I just called my credit card company and filed a claim thru them. So, avoid both Lowes service protection and this company. Update: called mrappliance.com who gave me an appointment immediately and repaired the appliance the same day. They are awesome. I will now update my claim with Chase Sapphire to include reimbursement for these repairs. Advice remains: avoid Lowes and all their fly-by-night repair associates.

The person came out quickly enough. He took our tv and said it would be two-three weeks for…read morerepairs. At the end of week three weeks , I had not heard from him. I called three days before he returned my calls to say he was out of town. I had to call him again and he finally called me back to say they never got the part and it was back ordered. He never called to let me know that in a month. I was not a happy customer. I now have my still broken tv back and am out the money for the service call.

good work and quick respond. Very helpful when we have an expert come over and got all connections…read moreright for my entertainment system. Thanks again

Gennnn Prooooo, when the lights go ouuuut, you stay onnnnn!…read more First of all no other Generator company has a better jingle. Periodt! I was on hold jammin this banger and almost hoped they wouldn't pick up the phone so I could keep listening to this melodic country tune ! I was trying to hold out for a power outage B4 leaving my review but by the grace of God I haven't had an outage. In Jesus name. Won't he do it? I'll come back to update my review when one occurs. At any rate, Gen Pro has been top notch from salesman, Justin Tran going over everything with me thoroughly during my initial consultation to the electrician and gas guys ensuring I was adequately set up for my install and then the install itself, *chef's kiss, Outstanding! The electrician even came out the next day when I noticed my a/c wasn't coming on. It was a hot summer day on a Saturday in Houston and I was determined to get a hold of someone at the company to resolve my issue that day. I figured I'd have to go without A/c until the following Monday, but God and the fine folks at Gen Pro quickly came out to fix the issue! I had called sales guy, Justin, the weekend operators, everyone I could get a hold of and within minutes they had gotten a hold of the electrician who ultimately sped to my home like a knight and shining armor in his Hey Dude weekend/day off shoes to quickly resolve my issue. He even moved my inoperable vehicle out of the way to get access to my attic. They could've ignored me. How often does the sales guy actually pay attention to you after he's gotten his sale? How often do the the operators located in another city (Dallas) track down the electrician and then the electrian speed over to your house on their Saturday off to help you out?? Well that's the level of service you get from A&A Gen Pro. Superior. These folks go above and beyond. Additionally the gentleman who installed my generator had a great sense of humor, was super professional, kind, knowledgeable and went over everything with me to ensure I understood what to anticipate regularly, during an outage, routine maintenance visits, things I could do on my own when/if ever needed, etc. As he promised, my generator cycles through like clockwork every Saturday at 10AM ensuring it's readiness should the power go out. Im so glad I selected A&A Gen Pro as my standby generator provider 10 out of 5 stars to these fine folks and there bomb/catchy theme song! Gennnn Prooooo, when the lights go out, you stay onnnn!

We had a sales person (Matt) came for an estimate for standby home generator on April 30, 2026. We…read moresigned the contract and paid for a deposit with credit card. We applied for their Synchrony Bank payment plan with no interest for 18 months. After sales guy left I checked the location of the proposed area and saw that there is a vent there. I called and emailed him. He said he didn't know what type of vent but the generator is vertically 5' away from the vent and 5' away from a window. However, the generator is NOT 5' horizontally from the vent. We also told GenPro sales guy it takes 30 days for HOA approval. GenPro emailed us the estimate on May 5. I applied for permit with HOA on May 5 after talking to sales guy and receiving his drawn in generator in my pictures that I sent him. Meanwhile I emailed our builder (May 3) and independent home inspector (May 6) to find out what type of vent is near the proposed location. We thought the fresh air intake vent is on the roof. It took them a few days and we received replies on May 6. They confirmed that it is the fresh air intake vent. So when the generator emits carbon monoxide it would travel approximately 59-60" up into the fresh air intake. Yes I took into account the concrete pad and the top of the generator. I measured the vertical distance from the height of the generator to the bottom of the vent. On May 6, their install team emailed and said they would do installation on May 18. I told GenPro to hold off on everything as I am waiting for HOA approval and I am not comfortable with the proposed location and need to do more research. This was the same day I received replies from builder and home inspector. GenPro then sent a field supervisor to my house on May 8 to answer questions. He said GenPro would move the location further along the wall and we would not have to pay for the extra electrical and gas trenching cost. This would mean there is about 20' between the generator and AC where we can't push the lawnmower in. We have a narrow lot. We do not feel this is best for us. In addition when time comes replacing the AC unit would have to be lifted above the generator. There is no gate on the side with the AC and proposed generator. Meanwhile Synchrony Bank charged us 50% of the balance on May 1 (over $6,000). I received an email of the CC balance on the account and it is due 6-2-2026. I did not receive the Synchrony credit card in the mail until May 11 and have not even activated the credit card. I have emailed GenPro on May 11 to cancel, request deposit refund and charge back to the Synchrony amount. I have not heard from them. BEWARE of this company. The sales team just cared about making the sale. If I had not questioned the proposed location GenPro would have installed the generator at a location that is UNSAFE and possible leading to death. See my picture of the vent and GenPro's marked up of where the generator would be.

Mike and his team mounted two large TVs in our new home. One was outside in a brick wall and the…read moreother was in our living room into decorative stone tile. Neither is an easy material to work with. They did an amazing job for us. I would trust them to mount your TVs and other home projects. We will be using them soon for outdoor lighting.

Excellent, professional service! Highly recommended! Excellent communication, arrived on time and…read morevery knowledgeable. They did a great job!

After calling an endless list of repair companies and repeatedly being told that they didn't…read moreservice LG refrigerators (apparently this is a thing?), I was finally victorious with PowerOn. Our "top of the line" LG fridge went kaput during the extended warranty period, but we were tasked with finding a repair tech. PowerOn not only completed our service quickly & competently, but they also made sure we had all the documentation needed to process our warranty claim. Everyone was kind & professional (from the phone receptionist to the technician) and made scheduling easy. Prices were extremely fair, especially for such a job well done. Highly recommend!

He did a great job. I will definitely use them again! excellent. The repair man was competent and…read moreprompt and did a great job.

Just signed a contract today for my generator, so I thought I would write a review (something I…read morerarely do) about my experience. I talked with neighbors and studied online before choosing 3 local companies to get quotes from and deal with in personal visits to my home. No reason to be negative about the others, but suffice to say the rep from Generator Super Center was not well-informed, Gen Pro's was well-informed, but spent a lot of time "talking down" his competition and refused to quote me on the generator I asked to learn about. I later called him personally, his company twice, and was told the sales manager would get with me (I simply had a question about model numbers they quoted) - I am still waiting for a return call from anyone. Both were much more expensive in their quotes than Grasten for exactly the same things (I requested). Grasten was represented by Tyler Dias, who did an excellent job in every aspect from start to finish. He also quoted me the generator I asked for, then was willing (when I called him) to give a second quote, then a third as I gravitated from Generac to Cummins and finally decided on Kohler. Grasten's pricing was well below the other two, which is why I was able to afford the more quality product in Kohler (with their hydraulic lifters) and avoid the lawsuits and apparent poor quality and tendencies to ignore warranty claims (Generac) and the oft-mentioned slow service related to parts "lack of availability" in the second (Cummins). So, I'm thrilled to recommend Tyler in every way, Grasten in every aspect so far. I'll add a "complete" report once the generator gets installed. Good luck in your search!

Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.