Once again, Robert has helped me with my electronics problem with such a quick and efficient turnaround. My ps5 scuf control has been having stick drift for about 5 months now and it finally became too unbearable. Instead of sending it in to scuf and paying approx $100-150 after them having the controller for over 6-8 weeks, I was more than happy that Robert was able to fix the stick drift for more than half that price and same day. He replaced my joysticks with TMR joysticks which will be incredibly less prone to get stick drift and even it does, I can recalibrate the joystick magnets to fix the stick drift myself. I always respect Robert's business and the knowledge he has. I will always recommend him to solve to your problem. read more

Top Secret Techs - PS5 Scuf Controller - Web Design Near Me - Katy, Texas

He fixed my baby(ps5) It wasn't showing picture at first then he solved the issue within an hour. Highly recommend! read more

Dropped off my broken PS5 in September and got periodical updates throughout the fall but stopped returning texts and phone calls all together. Be careful with trusting your items with them. Not sure if this is plain theft or negligence but either way I've given up hope that I'm getting my device back read more

Fixed a blue screen of death on a PS5. Ended up Needing a new bolt converter and a board. The PS5 was ready the next day. So quick turnaround time. read more

Never texted back. Held onto my DS for a year and a half and was not even fixed when I finally got it back. Was never even touched. Don't give him your stuff if you expect to receive it fixed at all in less than a year. read more

This is a fantastic place. A quick fix and excellent customer service. Gives you all the information you need to make a decision. As promised, he resolved my issues in 30 minutes. He also offers a warranty for his work. I looked at a couple areas and didn't think it would be fixed correctly, nor did I think it would take as long as it did because it needed to be outsourced. I called here, and it was fixed the same day. read more

Pretty fast service and negotiable prices! I told him if he could help me out with my 3ds and he was more than happy to help me out! it came out amazingly. Would come back again if I need to. read more

To start I NEVER write reviews and beyond that I very rarely need to visit a repair business but when I do there are always long lines and wait times with people who are not willing to walk you step by step through their process of repairing your tech. I come from business so I understand the processes and work involved in maintaining them so with this in mind a few critical notes: Firstly, Robert is genuinely a great person and runs a business that does all that you would expect of a person of his experience, expertise, and moral character. He will not only get the work done quickly (my repair took less than 20 minutes), but on top of just the repair he is also there as a great resource for information and and proactive improvement beyond the repairs. Plenty of others have already mentioned how great his service is but I would like to personally recommend his work because he is not only deserving of the work but loves what he does and that is EXACTLY what you need for ANY service! Don't be fooled by the out of the garage appearance this guy means business and you won't be disappointed by the results. I'll be back with my PS4 for him to work on next and encourage you to do the same for any of your tech needs! Overall the best experience I've had over any other type of "business" platform I have knowledge of or experienced with personally. I wish there was a higher ranking scale because I would give him a (10/10)! More updates to come... read more

Robert was the best. Very knowledgeable and friendly. I took my son's Nintendo switch for the replacement of the charging port. Robert got me in and out in no time. He even gave charged it a little for me. His prices are extremely fair. He even gave me a referral to have my BMW service if I need to have it fixed/serviced. I would recommend him to anyone. Thank you Robert! read more

Top Secret Tech is a GREAT place to get a console repaired. My ps5 had both usb ports on the back broken and I was hesitant to go to the local repair shops for their bad reviews until I saw "Top Secret Techs" with plentiful of good reviews. I also noticed that they had a website that showed what services they provided and very conveniently also allowed to book an appointment. When I got there he examined my ps5 and gave me a price estimate as well as a time estimate. "It'll be ready in about 45min" I was surprised because usually other stores would make you wait a couple of days. He also went and called me to ask if it will be ok to make another repair that I totally forgot to mention proving that he makes sure your console is working like new. Overall the service and communication was great and especially getting my console back the same day is very pleasing 10/10 read more

I want to thank you again he said 30 minutes to fix my Ps5 hdmi port took him 15 minutes. Great and easy

Robert was awesome. Dropped my PS4 off on Friday between Thanksgiving and the off weekend. He fixed the HDMI output and texted before I could even finish lunch. Smooth easy handoff the next Tuesday. Based on his repair workspace, I'd trust Robert on future repairs. read more

Took my sons PS4 in for repairs after I dropped it and broke the corner where the power button is. It Wouldn't turn on for me and the case was broken. Robert had it looking brand new and working perfectly in less then 3 hrs. Very honest and gave me a great price! Thanks again Robert! read more

Top Secret Techs - Fixed ps4 looking brand new - Web Design Near Me - Katy, Texas

Ok before you destroy your setup give my man Rob a try , Fixed my PS5 in under 2hrs .. It went out in a storm and wasn't receiving any power , Rob found the issue fast and offered a fair price for the job ... First time and won't be my last time read more

Fantastic service fixed my ps4 that I accidentally damaged when cleaning and also checked out my old Xbox 360 to see what's wrong for free.

Took my PlayStation 5 that needed to be repaired after taking it to another company that said they couldn't help and on the same day 2 hours later this guy fixed it and told me what was wrong with it and for almost half the price I would have payed for a power supply replacement that wasn't the issue, great dude and is very polite 10/10 would recommend. read more

Robert with Top Secret Techs was a LIFE SAVER! My house had taken a big electrical surge about a year ago. It did about $6,000 of damage throughout the house, including a hard drive with all of our family photos and videos on it. I had a backup copy on another hard drive, but it got fried too. The hard drive wasn't completely dead, but it damaged some microchips on the PCB board of the hard drive. I was able to buy a replacement PCB board and Robert was able to unsolder the BIOS chip from the old board and re-solder it to the new PCB board. This made my hard drive accessible again. Thank you so much Robert! With your help I did not lose decades of irreplaceable family photos and videos. I'll definitely come back with any other similar needs in the future. read more

Bad customer service , Terrible Communication. I had to constantly text them For follow ups , and wouldn't hear back till hours later. Advertisements states a free cleaning and service in about an hour took 2 days and no cleaning was done. Said cleaning is $60. read more

I started with Robert & Jose more than two years ago. I've moved from getting X-Boxes fixed, to several computers repaired. From drive replacement, to screen replacement to mother board repairs ... they do it all. Quickly. Affordably. Correctly. Just can't say enough about this dynamic duo. read more

Robert was very fast and great telling me exactly what was wrong with the console and fixing it. I was in and out in less than a hour thank you Robert. read more

My husband visited Top Secret and gives this place 5 stars. Our PS3' CD drive wasn't working. Top Secret fixed the laser for the drive within a week! My husband says that Top Secret has good service and that they know what they are doing. He enjoyed visiting Top Secret and would keep them in mind for future tech issues. read more

Great customer service! Robert was able to fix my computer after it was no longer turning on after a storm. I was very impressed at how quickly he was able to fix it. Finished the work in less than a day. Highly recommend! read more

I pulled my power supply wires completely out of my PS4, even damaged the motherboard slightly. These guys were very professional, knew what they were doing and work very fast.. I dropped it off Friday they had it ready first thing Monday morning! If you guys have any gaming system problems. I refer these guys! read more

Took my PS4 to a local electronics shop in Houston because my controller wasn't connecting. Took them 3 days to tell me that they couldn't fix it. The owner referred me to Top Secret Techs in Katy. Met Robert, the owner. Very knowledgeable about all electronics (not just gaming systems). Dropped off my PS4 and he told me I can pick it up in an hour. Went to grab some lunch in the area and before I could sit down and take a bite he called me to tell me it was fixed already! Haven't had an issue with the controller since. Very reasonable price. Would have spent a lot more had I taken it to one of the big retail stores. Highly recommend! read more

My laptop completely crashed and these guys had it up and running within 24 hours. They really know what they're talking about and have a great pricing. Never got a geek squad always take your stuff to these guys. read more

My PS4 was dropped and I found these guys on Yelp - so thank you everyone. But big thanks to Robert and his partner (I didn't catch your name I'm sorry!) I called Thursday and told them about the issue, dropped it off Friday after work, and they called Monday morning telling me the issue they fixed and how much it would be. He even told me tested it and played for bit to make sure it was fixed. When I picked it up, they kept the broken piece so show me the problem and explained to me how/why they fixed it which was great. Turned it on to verify it's working again and that was it! I've been playing it since then and it works great again. I highly recommend them as they're the only place in Houston so far that's able to fix PS4's especially so quickly with such reasonable prices. They also do various other work such as tv, cpu's etc. so please check them out. These guys are very knowledgeable and honest men. read more

Got recommended this guy by a friend. Cheap prices and professionalism. Definitely my new go to guy. Recommend if your low on cash and want high quality service. read more

The guys are friendly and reliable. They fixed my PS4 HDMI in about 45 min. One of the techs responded to my e-mail for a quote very quickly then I called them to schedule a drop off. Just so you guys know, this is a home business so do not be alarmed when you go there if you see a house. They did an amazing job and they had the best prices in Houston! I will definitely go back there if I need any other electronic fixed. 5/5 read more

Helped me over a couple emails for my iPad because the screen would not display. They advised me to reset and bamb! It worked! No charge! I won't forget it! What excellent service! read more

Greatest place to get your electronics fixes!!!! My ps4 was fixed less than 20 mins and it was low price!!! Compare to other places . I was trying to give him a tip (because the price was low) and he wouldn't accept it. They really care about their customers. They try their best not to over charge you . They'll tell you every problem ,and they'll let you know if it isn't worth fixing . Very friendly and made me feel like a family member in a way . They work out of a house ,so don't feel uncomfortable. I'll be coming every time when I need to fix one of my electronic ! I recommend this place to everybody !!! read more

iPad screen badly cracked, 90 minutes and $50 later it is good as new. I can't keep a secret: this place deserves all five stars and then some. read more

Impressed with Robert's service. Took my TV that stopped turning on during my lunch break and he was able to fix it by the time I got off work. Pricing was fair. I would take my future broken electronics here to be diagnosed and fixed. read more

Contacted them about a disc drive issue I had with my ps4 as the sony 8.50 update destroyed my disc drive. Contacting them was easy enough before them getting my ps4. I told them what happened and once I dropped of my ps4 is when the issues started. I had to constantly contact them to hear anything about the issue. Finally a day after they tell me that the issue wasn't the drive as the drive worked in other consoles but maybe a chip with the motherboard which would all but confirmed that sony new update indeed screwed up my console. So days go by and I text them and call and they would deliberately ignore my calls and texts and would hear nothing from them. Finally days later they respond still trying to figure it out. More days past so about over a week and they tell me that it would be like 200 plus to even fix the issue. Fine, I don't expect everyone to be able to fix everything but it seems like they barely made any effort to even check into the issue. Now over a week I finally go pick up my ps4 today. I called ahead of time to come pick it up. When I get there the ps4 wasnt even ready even though days before it was established that I will be coming to get it. It's Tuesday and my ps4 was still apart when I got there which took an extra 25 mins of waiting around before I was able to get my ps4 to leave. I get home to test it out. Now mind you my ps4 was in perfect working condition otherwise aside from the disc drive. Wouldn't you know my ps4 doesn't turn on. So i contact them to let them know what happened. He tells me if i come back by to drop it off they will see what happened. Mind you i had just came BACK from the place and now they tell me to come back and drop it off. So instead of having it ready and in the condition I left it with you, you haphazardly put it back together at the last minute only to have it in worse condition as before you gotten ahold of it? I told them I didn't wanna go back there as I had just came back so he asks where do I live and he will come pick it up. So I told him and he said he would come by since he has to head this way. Hours go by and nothing. So I just called and text and what do you know, no answer and I have proof of all the calls and texts with no response if need be. These people are terrible, bad people and if this isn't resolved in the next 24 hours then I will be filing a police report and filing complaints with the BBB and will take legal action for damages. I tried to be patient but these people obviously don't respect people's time , property and kindness. This so called business is a farce and does terrible work and have horrible service. -35 stars Update: They contacted me after the review and they did manage to restore my console to its previous state. They did make it right. Sadly it shouldn't have had to come to this and its an unfortunate situation but they did make it right read more

My Ps4 started to act up and would no longer play my games or startup without having to reinstall the playstations software just to shut down completely during gameplay I was convinced I was going to have to fully invest in another Ps4. After some research I found this place with some pretty good reviews so I gave it a shot and could not be happier with the results. They determined it was the hdd but also checked for other issues just in case on the ps4 that could be causing the malfunctioning and fixed it within the hour that I was able to pick it up right away. I would highly suggest them for your Ps4 needs. Very affordable and work with a high sense of urgency with plenty of communication. read more

Fixed my PS4 within 30 mins for a good price. Great service. Everything is working perfectly now, will definitely come again.

Took a PS4 Slim in for a HDMI problem about two weeks ago. It was repaired and ready for pickup in less than a hour. They are honest and professional. All other repair shops charged $150+ and had a 24 hour or more turn around. For the slim model Top Secret Techs charged $100. I was very pleased with their service and would recommend them. read more

So happy with this place. Fixed a badly cracked iPhone screen and repaired non-working volume buttons. Also repaired iPad that was badly damaged. Fair price, quick service. I highly recommend. Call first to make sure they will be there because the also make service calls. Located behind Costco in residence, garage converted into shop. read more

I dropped my iphone and the screen broke pretty bad. I looked all over the place for someone to fix it. I think I called about 4 different businesses until I found this place around the area where I work. They told me they would fix it fast. I went to their location and within 2 hours they changed the screen. The reason why I chose this place, not only since it was close to me, but because they were really friendly and helpful and not some "cocky" tech guys, lol. I would definitely refer them to anyone who does not know much about fixing devices, they won't overwhelm you. read more

I was extremely happy with the service I received here. They were quick, respectful and reasonably priced. They stayed late in order to fulfill my request on the same day. My phone works great and I would definitely use them again. read more

I brought in my shattered iPad and they were able to fix the screen promptly. Before I came to Top Secret I looked into other electronic repair stores and found that they had the best deal. Ask for Robert! He did a great job with my iPad! read more