What a dilemma: pay $99 for an Apple watch screen repair or shell out 2-3 times more for a brand…read morenew watch? I wanted to surprise my Chef friend in GDL by seeing if her watch was indeed repairable and lo and behold, it was! I first searched on my trusty Yelp app some price quotes and on a Sunday, received a message from Katy Cell Phone Repair and brought it in the next day. Located inside a shared space with a shipping store, I was greeted by Ali and quoted a $99 screen replacement price. No passcode or further information was required. Within 2 days, the watch was completed and I was charged the quoted amount. Upon sending the video to my Chef friend, she was so shocked to see her watch restored! I feel good about my deed of repairing her watch, meeting a trusted and fair electronics repair team of Muhammed (that's my mnemonic to remember the duo's name: Muhammed Ali!), and keeping the electronics landfill low with a repair. Great Yelp app response quote time, professional and fair pricing, ample parking. Highly recommend 5/5 will return.

Came to get LCD/screen replaced/back glass repair. The screen is intact but now screen dims on its…read moreown, none of my charging wires work on the port and phone gets hot. Apparently, I had this PRIOR to coming but all new problems happened after my initial repair. Couldn't repair back since I have a motherboard issue now, as well. I would definitely not return.

I brought my iPhone 13 Pro Max to get repaired due to water getting inside. Abu was kind enough to…read moreexplain the damage to the lcd screen and did a good job replacing it in 30 minutes. He mentioned that repair is covered with 45 days warranty should I have any issues after the repair. Thank you for helping.

I brought in my Samsung Galaxy S10+ to Abu for an EMERGENCY! It would not turn on and when it…read morecould it said the motherboard was crashing. Abu was quick and efficient to let me know it would be a 2 day job to further investigate. He quoted me a price that i was not comfortable making and instead helped me recycle my old device. His transparency in regards to pricing and difficulty of work was well worth the my time.

Sam was so helpful on the phone and said he could get to my phone when I arrived. Thinking I had a…read moreshattered screen, Sam pulled the protector off (which had been hurting my fingers since dropping it twice in 1 week) and showed me it was just the screen protector! Thank you for your honesty and help! I highly recommend you go see Sam!

This was my first visit. I got lost and they stayed on the phone with me until I was headed in the…read moreright direction. I thought I needed my camera lenses replaced, but he showed me that it was the protective cover and not the lense itself. He told me where to get a cover. He could have charged me for an unneeded repair due to my ignorance and didn't. Great honest service.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Always great service and at a lower cost than most. Always have my phones fixed here and just had…read moremy touchscreen replaced on my laptop.

Highly recommend! My daughter's screen on her iPhone 14 went out and she needed to complete a…read moresummer school exam due by midnight. We called about an hour before the store closed and they quoted us a great price that was $150 less then "U break We Fix"! We arrived about $45 minutes before they closed and the gentleman replaced the screen and we were off. Super quick and easy, great service and a fair competitive price!

I had a screen replaced on my laptop. Great honest price, fast service, excellent work including…read morecleaning my laptop and making sure everything was working properly.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

This place fixed my MacBook Pro screen as it was completely dark for $399 . They asked my password…read morewhich was a major red flag. Against my better judgment I left my laptop with them to fix it. They fixed it with a 15 day warranty. However, in not even a moth I got this black screen again and there seems to be a crack inside the laptop. I called them and they said I have physically damaged my screen to wash off any liability.They use cheap fixers that caused a temporary fix. This place is a total rip off run by crafty, unscrupulous people. Stay away from this store! A total waste of resources. Go to U Break I Fix to fix your device, not again this scam place

this guy charged me $325 to fix my daughter's phone and it still doesn't work. To make things worse…read morewhile he was in her phone he did a 5 star Google review for his company using her name. This is identity theft and the police are being called and a report will be made with Better Business Bureau, Consumer Reports, and the Attorney General's Office of Texas. If you read his reviews you'll see others complaining of this while he had their phones also. As soon as purchase is out of Pending a Chargeback will be filed with my card company

I have been trying to get the new iPhone 17 pro max since they came out. I have called several…read morestores in the Katy area but to no avail. I had setup a pre order but it wasn't t due to ship until November 10th. Yesterday I called this store which is the one I have dealt with for years and they had one. I rushed in and met with Luis and he took care of me. We set down and literally in minutes he processed my upgrade and had me on my way. He even offered to send my trade in back for me which I will drop off today. Quick excellent service so I guess I will stick with them.

One of the most unprofessional stores I have ever been in. When they screw up and you ask for their…read morename, they refuse to give it, including the manager. If you are in customer service you should be proud to give your name, not hide it like some convict.