What a dilemma: pay $99 for an Apple watch screen repair or shell out 2-3 times more for a brand…read morenew watch? I wanted to surprise my Chef friend in GDL by seeing if her watch was indeed repairable and lo and behold, it was! I first searched on my trusty Yelp app some price quotes and on a Sunday, received a message from Katy Cell Phone Repair and brought it in the next day. Located inside a shared space with a shipping store, I was greeted by Ali and quoted a $99 screen replacement price. No passcode or further information was required. Within 2 days, the watch was completed and I was charged the quoted amount. Upon sending the video to my Chef friend, she was so shocked to see her watch restored! I feel good about my deed of repairing her watch, meeting a trusted and fair electronics repair team of Muhammed (that's my mnemonic to remember the duo's name: Muhammed Ali!), and keeping the electronics landfill low with a repair. Great Yelp app response quote time, professional and fair pricing, ample parking. Highly recommend 5/5 will return.

Came to get LCD/screen replaced/back glass repair. The screen is intact but now screen dims on its…read moreown, none of my charging wires work on the port and phone gets hot. Apparently, I had this PRIOR to coming but all new problems happened after my initial repair. Couldn't repair back since I have a motherboard issue now, as well. I would definitely not return.

BEWARE, SCAMMERS, STAY WAY of this store, I left my phone here to replace the back of my IPhone 13…read morePro Max and I was thinking that being part of assurant and it was a reputable company I didn't going to have any problems. When they replace the back plate, they messed the flashlight of the phone, so for second time I left my phone in the store to fix the issue they create. First red flag, the edge of the phone on the back part was with scratches and marks all over I imagine when they they replace the back the first time, the manager or person in charge of the store told me that he will fix that this time. So they proceed and open the phone and did the repair for the flashlight. After a couple of they the phone was "ready" and apparently everything was working properly until I try to pay with apple pay or use the wallet ( the sensor for that wasn't working), then went to a concert try to use the phone as a ticket no working, went to the store for the third time, he told no worries sorry for that and bla bla bla. They "fixed" and when they gave the phone back the sensor was not working. Fourth time to the store to fixed that but this time was worse. The person that was working in there was fired and they told they will take care of the problem. Today when I try to pick my phone after being in the store for 5 days. He told me the technician told him that was a problem with the mother board and if I want to fixed will be $150 for a issue they create. Basically I spent $160 to replace the back Cristal of my phone and I need with a phone with scratched, a messed up mother board and scratches all over the edge. STAY AWAY OF THIS SCAMMERS

Had my cell phone screen repaired through insurance claim. The repair was completed in less than 30…read moreminutes. My phone is functioning and looks brand new again. Thank you very much CPR!! I highly recommend this place for repairs of mobile devices!!

Sam was so helpful on the phone and said he could get to my phone when I arrived. Thinking I had a…read moreshattered screen, Sam pulled the protector off (which had been hurting my fingers since dropping it twice in 1 week) and showed me it was just the screen protector! Thank you for your honesty and help! I highly recommend you go see Sam!

This was my first visit. I got lost and they stayed on the phone with me until I was headed in the…read moreright direction. I thought I needed my camera lenses replaced, but he showed me that it was the protective cover and not the lense itself. He told me where to get a cover. He could have charged me for an unneeded repair due to my ignorance and didn't. Great honest service.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Always great service and at a lower cost than most. Always have my phones fixed here and just had…read moremy touchscreen replaced on my laptop.

Highly recommend! My daughter's screen on her iPhone 14 went out and she needed to complete a…read moresummer school exam due by midnight. We called about an hour before the store closed and they quoted us a great price that was $150 less then "U break We Fix"! We arrived about $45 minutes before they closed and the gentleman replaced the screen and we were off. Super quick and easy, great service and a fair competitive price!

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

I had a screen replaced on my laptop. Great honest price, fast service, excellent work including…read morecleaning my laptop and making sure everything was working properly.

This place fixed my MacBook Pro screen as it was completely dark for $399 . They asked my password…read morewhich was a major red flag. Against my better judgment I left my laptop with them to fix it. They fixed it with a 15 day warranty. However, in not even a moth I got this black screen again and there seems to be a crack inside the laptop. I called them and they said I have physically damaged my screen to wash off any liability.They use cheap fixers that caused a temporary fix. This place is a total rip off run by crafty, unscrupulous people. Stay away from this store! A total waste of resources. Go to U Break I Fix to fix your device, not again this scam place

this guy charged me $325 to fix my daughter's phone and it still doesn't work. To make things worse…read morewhile he was in her phone he did a 5 star Google review for his company using her name. This is identity theft and the police are being called and a report will be made with Better Business Bureau, Consumer Reports, and the Attorney General's Office of Texas. If you read his reviews you'll see others complaining of this while he had their phones also. As soon as purchase is out of Pending a Chargeback will be filed with my card company

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.