Needed FR clothing for job starting next day. Called ahead and was promptly served for selection stated was available. Knocked off a star because wanted lower FR rating clothing (HRC 1), but they only stock HRC 2- which is thicker and hotter working outside. read more

Hello Frances my name is Robb and I am the gentleman who you are referring to in your post. First let me start by saying I am truly sorry if my actions in this matter hurt you in anyway, those definitely were not my intentions. I do wish you had brought this to my attention at the store because until this post I was totally unaware of your feelings in this matter. If I may clarify a few thing for you I hope that you will be able to see that your state of pregnancy and/or skin tone had absolutely nothing to do with my decision to let one person over another use our non-public restroom. When you first walked in and asked my about the restroom I responded the same way I respond to every one who asks and that is No, I am sorry we don't. and then I inform about the location of stores that do have a public restroom. You appeared to be in good spirits and not in dire need of a restroom. So I choose to respond the way I did. 15 minutes later when the other customer asked I also told her No, I am sorry we don't. the only difference in her situation to yours is that her small child was erratically doing the pee pee dance, I asked if its for the child who looked like they were going to burst. I thought about them not being able to make it to the restroom in the other stores and I explained once more our policy but told her I would make an exception for the child this one time. Never once did it pass through my head the difference in skin tones pregnancies and/or the prior discussion we had had earlier. I simply didn't want the child to be put through the embarrassment of not being able to hold it long enough to reach the outer restrooms. So I walked the child to the back room and stood there until they returned and then I went on with my day. Shortly after that you and your child returned and if you remember I thought I sent you the wrong way because you had went to the left instead of the right and I even apologized about that because I thought I gave you wrong directions. Even then things seemed normal. I believe it was your partner who informed you of the situation with the other lady and child. and once again I wished you had said something right then and there because I'm sure I would have been able to put your ill feelings to rest. I truly didn't mean to cause you any ill feelings and have since made sure that I treat every customer the same and if you and your partner would come back I would love to try to earn your business back. Thank you for bringing this to my attention and once more I am truly sorry about the whole situation. Robb Sarmento- Store Manager Work World Pittsburg. read more

I will never shop at work world again! I was at their Pittsburg CA location on Sunday April 2nd 2017 and was discriminated against and I am not sure why. I went in with my partner and my four year old child, and while he shopped I asked a store employee if they had a restroom I could use. The employee responded with a NO and told me to try the store next door. I was hoping that he would let me since I am 6 months pregnant and had a child with me, but I understood the store rules and went next door. When I returned to work world my partner told me a woman came in after I did and also asked the same employee if she could use the restroom. The employee told the woman YES and kindly let her use their restroom. I couldn't understand why, and couldn't help but think if it was because I was Hispanic and the woman was Caucasian. The employee was also Caucasian. I try not jump into these kind of conclusions, but it was obvious.unless he had something against pregnant woman or children. No matter the reason this was unacceptable and store rules should apply to all not just some. read more

This place has amazing work clothes and shoes but TERRIBLE customer service. No one knows what they're doing. Everything is in the wrong spot and when you ask question they look at you like you're speaking a foreign language. It is very slow in this store so I'd expect everything to be clean and organized in the right order. Prices are pretty good but needs new, and friendly staff!! read more

When Pittsburg Work World opened they were larger and have since relocated to a smaller store. When they opened I went in to buy Ben Davis pants and I encountered very weird and out of control Work World employees. It was as if they hired people from a mental institution. As I was searching for my size an older female Work World employee asked if I needed assistance and I declined. She then stood close to me and began rummaging through the shelved Ben Davis pants trying to touch me. I told her in no uncertain terms that her advances were not appreciated. She wandered away. There was a Work World employee who sat in the Pittsburg Work World store window and yelled insults. While I was in the store I heard him but I couldn't locate him. When I walked out of Work World I saw him sitting in the window. Then a North Point security car showed up and the guard got out of said car and was talking with said Work World employee through the pane of glass. I left and returned a few years later to find Pittsburg Work World downsized. I could not locate the Ben Davis shelves. As I was looking for the Ben Davis shelves I happened to touch a pair of pants to feel the fabric texture and I continued looking. Two Work World employees were scoping me out and the female of the pair said something about me and the male of the pair told her that I was just a regular guy who was shopping. I found that to be strange. They then walked into the back room. There was another Work World employee who was watching me and he then traced my entire path and touched the pants that I touched. I found that to be bizarre. I finally found the Ben Davis shelves. The Work World employees did not replace the Ben Davis sign. Work World reduced the Ben Davis selection by over eighty percent . I selected a pair to try on and the dressing room was locked so I had to find an employee to unlock the door. Someone then began trying to open the door and it was some drunk person who was meandering around the store. I returned a few weeks later to exchange two pair and when I neared the Ben Davis shelves it was blocked by a ladder and a heavy rolling work cart. An older female Work World employee was just standing around. She asked me if I needed to have the ladder and cart removed and I told her that it would be nice. She should not have placed the ladder and cart in an area that would block access in the first place. She was old enough to know better yet chose not to care. She then ordered me to place my two pair of Ben Davis that I was holding "on the counter". I told the woman not to talk to me that way and that she could talk to her her husband that way, but not me. Just then a chubby female Work World employee yelled, "Don't talk to her that way in my store!" Unfortunately said chubby female Work World employee was the one who did the exchange. Her stomach and sides were hanging over her pants and her small shirt exposed it all. She wasn't the well dressed person who should be an example in a store that sells clothing. And she was smiling so she was obviously enjoying the conflict she created. She then got on the phone and called North Point security and requested a security guard to come by. Much like they did years ago. After a long exchange of unnecessary information that was intended to keep me there so North Point security could walk in and confront me, I left. Before I left, I was given a new receipt and I wanted my original receipt returned as well but the chubby Work World employee refused to return it and waved it around and since I have fast hands I snatched it out of her hand, much to her shock. She then began yelling at me as I walked away and she wanted me to return my receipt and I told her to come and take it from me. She then yelled that I wasn't welcomed in "her" store and I said that I wasn't going to return to this "sxxx hole". North Point security followed me when I went into Target and the security guard would not look me in the eye as I confronted him and he ran away. And since Work World sees fit to deny a pregnant woman access to restroom facilities and employs rude, weird and obnoxious people I will speculate that at least this branch of Work World will go out of business. The bizarre rebuttal by the offending Work World employee only added insult to injury. He made a very bad mistake and was content to exonerate himself and he had the audacity to ask the offended female to return to the Work World store and spend more of her hard earned money. read more

i don't have enough time right now to share how much i love this place and the staff !!! thank you work world !!!! you are awesome !!!!