Wow I am a foot locker fan and two days before Christmas they took all of there sales off to full…read moreprice. Thought that was pretty chicken

Customer service is good. They work diligently to attend to our needs as patrons. I'm not a fan of…read moreshopping for clothes or shoes or anything that reminds me how costly it is to raise children (just kidding...not really). Anyhow, whatever we could or find due to size or style in the store we were able to order and have shipped to the house. Personal customer service is very important and now vital due to the monopolizing of online retail. Thanks for making this experience fun guys! Oh! And we were able to match prices locally so yeah...that's always a plus in my book.

I just went to DSW and was very surprised to see all of the new and cute styles of shoes on…read moredisplay. The store was clean and organized. All of the employees greeted me and one employee helped me find my shoes and gave me ideas and suggestions. I bought 4 pairs and will be coming back. It's nice to have great customer service and people eager to help you:)

Forgot my Sun glasses at home so while shopping in the streets I went to DSW to get some, knowing…read morethey have good brands and good prices. BUT the sun glasses were NASTY! Smear marks, food stuck to them and a few bent pairs. So disappointing.

waited from 11 til 12 for them to raise the metal cage wall but they never did, other folks were…read morealso waiting out front talkin' bout "there is someone in there but they can't let us in til' a second employee shows up, an hour later many of us left without getting in, some stayed because they wanted to argue with the staff eventually, pfffft, I'll be back for them damn shoes, but geez y'all, why you gotta be human? lol

Zero stars if I could. DO NOT SHIP SHOES TO THIS PLACE. Get it sent to your house instead. I…read morethought I was going to get it same day but it said it was going to be shipped to the store. We didn't go right away when the email was sent midweek when the order was ready for pick up. Decided to go on the weekend. When we went to the store they said they don't have the order and will have to contact corporate. Few days later Called the store and then someone said it was picked up. They said call back speak to a manager. Called back again they said should be coming this week. Called back the following week, then someone said they don't have that order. It's now over a month. Decided to call the online Shiekh where the shoes were purchased. They put me on hold and contacted the store and said they had asked the store to check the camera footage. Few hours later got an email from online Shiekh and stated they have contacted the store on my behalf and confirmed the shoes have been picked up. If you need any further assistance please contact your bank. Tf what the heck does my bank have to do at Shiekh Store they don't work there. Something sketch at this store. If the shoes was picked up they fosho they don't check ID. If the shoes was never picked up I never got my refund. But the store keeps insisting the shoes was picked up. Shii ain't adding up. Either they don't give a fu*k and just gave it away or someone that works there is stealing.

My favorite all around shoe store. Dress shoes and sneakers. Not usually busy and easy parking.read more

I needed new slippers and decided to treat myself to designer slippers…read more This store is a serve yourself store. There are tons of clearance racks. If I was in that mood I may have searched through them, next time. I was there to look at UGG slippers $120 and I did and compared them to the less glamorous but also less expensive Bearpaw slippers $70. In the end I decided the Bearpaw were just as comfy and fancy enough for me. The bathrooms require you to find a person - fyi. If you join the club you get 15% off! If they send me a coupon I will come back to find a certain shoe or sift through the clearance racks;)

I would have never heard of Fleet Feet if it wasn't for my podiatrist suggesting them to me. I paid…read morea visit to Fleet Feet in Brentwood and was greeted by Regan. She asked what type of shoe I was looking for. I told her what I wanted and in what color. She brought out several pairs of shoes based on my scan and wants. She was super knowledgeable, polite, and professional. She wouldn't let me do anything. She told me to put my foot up on the footrest and she'd do the rest. She removed my custom orthotics from my shoes and put them in every pair of shoes I tried on. It felt like the old school days of shoe shopping. She was patient with me and I never once felt rushed. Regan, you're a superstar and you went above and beyond and I want you to know it's appreciated. I also had an experience at Fleet Feet with Alex. He's a superstar as well. He and Regan are top-notch. I met the owner earlier today. I wanted to tell him in person how much I appreciated Regan and Alex. First impressions are everything and Regan gave the best first impression a business could hope for. Fleet Feet in Brentwood gained a loyal customer thanks to Regan and Alex. I highly recommend Fleet Feet if you're looking for a pair of shoes for work. You won't be disappointed...especially if you get assisted by Regan or Alex.

I was in the area and decided to stop by since I have a bit of an obsession with running shoes. I…read morefigured I'd check and see if they had anything I was looking for. I was greeted, which I appreciated, but unfortunately the experience went downhill from there. I asked about a couple of specific shoes I was interested in, and they didn't have any in stock or even alternative color options. I tried asking about another style, and they offered me a much larger size to try--even though I had already given my correct size, which didn't make much sense. The staff didn't seem very engaged or knowledgeable about the products. Customer service felt lacking, and overall it didn't seem like there was much effort to help. This experience reminded me why I usually go elsewhere--other stores tend to be more knowledgeable and attentive. I'd recommend saving your time and checking out Road Runner Sports in Walnut Creek or Campbell (if you are ever in the area) who have better product knowledge and customer service.

Cute store. Sad to see it leave Brentwood. Amazing customer service. Great selection on shoes. My…read morehubby was looking for some work shoes. The staff were incredible. Great value.

I paid 70$ for shoes that, after 2 weeks, their soles began to peel off. Go pay the same amount at…read moreanother store for shoes that actually last a year or so.